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- Hotel Aatithya Palace - Hotel, Mathura
Hotel Aatithya Palace
About Property
Location: Hotel Aatithya Palace is 600 m from New Bus Stand of Mathura, 800 m from Bhagat Singh Park and 2 km from Mathura Junct ...Read moreAmenities
- Butler Services
- 24-hour Room Service
- Lounge
- Power Backup
- Housekeeping
- Laundry Service
- + More Amenities
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+91
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Poor(16 RATINGS)
Dampier Nagar
2.4 km drive to Sri Krishna Janmabhoomi
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Hotel Aatithya Palace Location
Location rated 3.4 by guests
What guests said
Guests generally appreciated the location, mentioning its proximity to transportation hubs like the bus stand and railway station. While some found this to be the only redeeming quality, others echoed concerns about cleanliness and room conditions. A few reviews noted that despite location advantages, the overall experience was disappointing, highlighting issues like inadequate service and amenities.
Property Rules at Hotel Aatithya Palace
Check-in: 12 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- group
- couple
- solo
- family
Poor
16 Ratings
Last 10 Customer Ratings (Latest First)
- 2
- 1
- 1
- 1
- 1
- 1
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Reviews Summary
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Guests have noted a prime location for this property, especially near the railway station and bus stand. However, multiple reviews indicate serious cleanliness issues, particularly in bathrooms, with reports of broken toilets and poor maintenance. ACs seem ineffective, and many guests experienced slow room service and inadequate amenities. While some staff members received praise for their behavior, overall experiences have highlighted significant concerns about facilities and service quality, leading to strong dissatisfaction among visitors.
2.0
Very poor.
shivam k.couple
Washroom is very dirty. Toileteries are broken.
Room: Classic Non AC Room
Hotel Aatithya Palace has replied on Fri Nov 15 11:32:23 IST 2024
we will improve our facility
1.0
Good
sumit s.family
My experience in this Hotel is good and I request for all people one time you stay here and I hope everyone is happy from this Hotel.
Room: Classic Non AC Room
Hotel Aatithya Palace has replied on Fri Nov 15 11:37:03 IST 2024
we will try to better
1.0
Service
p v.
Worst hotel. No cleaning, hot water. Monkey made toilet inside the room and no cleaning.
Worst stay in a this palace. Bath room looks like public toilet. Please remove this hotel from your list.
Room: Classic Non AC Room
Hotel Aatithya Palace has replied on Fri Nov 15 11:42:36 IST 2024
we had change our facility ,we provide hot and cold water facility in bathroom
1.0
Service
n r.
Worst hotel. Please remove this hotel from your website.
Room: Classic Non AC Room
Hotel Aatithya Palace has replied on Fri Nov 15 11:46:51 IST 2024
Sorry sir , now we had change our facility and we will do better in future
1.0
Worst
n m.
Worst hotel. No cleaning. Monkey toilet are in the room. No cleaning. Worst toilet. And no hot water facility inside bath room. AC is not working in ac room. Terrible wiring.
Worst room. Do not keep this type of hotels in your list.
Room: AC Room
Hotel Aatithya Palace has replied on Fri Nov 15 11:50:58 IST 2024
sorry sir, now we have change ac and hot &cold water facility .
1.0
Terrible
arun c.
Room service is very slow and call many time for one work.
Nothing is in hotel to like. Thanks
Room: Classic Non AC Room
Hotel Aatithya Palace has replied on Fri Nov 15 11:55:20 IST 2024
sorry sir ,again we will do better
2.0
Not happy
mukesh g.
Bathroom was not clean. Toilet was broken.
Not happy at all. Dont go for it.
Room: Classic Non AC Room
Hotel Aatithya Palace has replied on Fri Nov 15 11:57:55 IST 2024
sorry sir , now a days we had good facility .
2.0
Not satisfied
rajeev s.
Overall we won't like to come here again.
Room: Classic Non AC Room
Hotel Aatithya Palace has replied on Fri Nov 15 12:02:49 IST 2024
welcome sir . now a days we have good facility
1.0
Total loss of money, don't book this hotel
ashok s.family
Room is very dirty, toilet not cleaned, room service very bad, AC not working, I book my room with AC but he allot ed me without AC room. Room condition was very bad no water available in toilet and bathroom
Room: AC Room
1.0
Best part is its on road locality and neary ATM's
shubham p.group
Talking about the room, its location is only the best thing about it. Apart from this, nothing looks worthy, whether it is reception, hotel cleanliness, room service or AC. Their AC is not even capable for cooling the room properly, it's just like having a cooler fan in that window and what make it worse is its sound. Being concluded, it's just total waste of your money for an AC room.
Room: AC Room
4.0
Location is very good
himanshu g.solo
Location is very good. Staff is cooperated. Room is good. Service is OK but no online mode of payment is accepted here it is a big problem due to this I am unable to get any service by hotel.
Room: Non Ac Room
2.0
Very Bad experience
akhilesh k.solo
No bathroom clean, morning water not available, to call room service use your Mobile to call them, Tv was not working earlier. No bathroom shop, shampoo, towel. Overall bad experience ... Only good thing is its location as it is close to new bus stand.
Room: Non Ac Room
5.0
Could have been better
pratik d.family
It was good overall. Service was superb, staff behavior was good. Room AC was not up to the mark. Hotel location is near railway station. It takes less time to go there. They are also providing food at hotel. Breakfast was also available.
Room: Ac Room
1.0
Worst Experience
nitin.solo
It was worst experience ever I went through. I will suggest not to book this hotel ever. I was given an AC room in which AC was just for name. Even fan was not working. Power cut is only reason for everything. TV was also not in working condition. Hotel staff was good but that was of no use.
Room: Ac Room
3.0
Worst hotel
rajan s.couple
Don't add hotel like that such a worst hotel, I am waiting in reception 1hr then he provided a room. I said to Mr. Receptionist, I booked hotel on Makemytrip but he says there is no room available. Then I showed all documents related to the booking, he called his senior and he confirmed after me waiting for 1hr.
Room: Classic
