Collection O Tourist Complex Area Formerly Kanha Continental

The hotel had a clean, quiet feel that made the entire stay more relaxing than expected. Everything just worked.

bad 👎

Worst experience, untidy room, untidy washroom, untidy bedsheet, pillowand quilt. We asked them to change the beadsheet and quilt, except from giving fresh one they gave us the used one from another room. Another thing the washroom was soo untidy and the toilet seat was very untidy we asked the hotel to clean it twice but they ignored the request and did'nt send anyone to clean it up. They just started giving us excuses that we don't have toilet cleaner, toilet brush and also said that water here is salty thats why washroom is not clean. But the thing is that there are lots of tobacco spits in the bathroom and it was unclened. We booked this hotel 2 room form 800- something but after that also they charged 800- extra for the room by saying that its the mm t issue if you don't want the room then contact to mm t about the rate issue but we will not able to provide room at this price. A worst exprience in this hotel, never ever coming back to this hotel and never ever suggest anyone for it. Thankyou

Poor hygiene. Towel, bedsheets were very dirty. There was avery bad stink from ghe room. Toilet was very dirty. I couldn't take a bath there because of this. There was problem with check in timing also. Hotel staff was very uncooperative.

galti se bhi hotel na jaye bhut hi jayada radi na room saaf na toilet toilet to itna bekar ganda ki kya kahe bilkul hi ghatiya mai tho family walon ko bilkul mana krunga

Very bad experience. No standard of hotel, staff was very rude

The service is extremely poor. The rooms were very bad, below standard. The beds were broken, mattress was torn, doors didn't have lock,s bathrooms were unhygienic, flushes did not work, hotel service was also very poor. We did not enjoy our stay there. We don't recommend this hotel at all.

The hotel was pathetic, first rooms were dirty, the blanket was not at all clean, tv was not on but none of the channel was visible, bathroom was dirty, towel and soap was given on asking 3 times never recommend this to anyone.

Worst hotel I have ever stayed. Pathetic rooms with the weird smell all over the room. Bedding were torned, and smelly. Manager were so arrogant. The staff was very unsupportive and the worst behavior. Do not stay ever in this hotel even if you are getting it free of cost.

One of the worst hotel I have stayed. Cleanliness was terrible. Bed sheets and blanket were dirty, dust was coming out of the blanket. Washroom was very dirty, not all clean. Will not recommend anybody.

Staff behavior is very good. Rooms are neat and clean. Staff take care of their guests.

Room was extremely dirty and so the bathroom. Surprise to. See that still. Hoteliers are living in Dharshala age.

The hotel does not deserve the pricing as the 4 rooms allotted to me were nowhere to my expectations. The locality is good unless you don't have issue with sewage cannal flowing in front of the hotel. Overall I was disappointed after paying an hefty amount for my family stay comprising of 4 rooms.
TV was not working. Buckets in bathroom provided after request. Water not provided. AC not working. Taps rusted. They force you to give feedback immediately at the time of checkout. Advising for 5 star rating. Rather than making a introspection have they rendered the services and hospitality which a client expects after booking 4 rooms in their hotel.

Bathroom not very clean, wifi connect have problem.

Room not disliked but so liked

I didn't order food service. The location was perfect.
Breakfast given was not up to mark.

Service was very poor. Rooms are not very clean.

Food quality was very bad, presentation and quality like road side shop. Room phone was not working, bathroom was not good.

No hot water facility and very poor service.

They were serving less breakfast, there was no clear policy written there anywhere and on asking them different persons were giving different answers regarding the choice and quantity of breakfast.
Untidy bedsheets. Small cupboard.