HOTEL KANT PALACE

HOTEL KANT PALACE

Thank you for taking the time to share this detailed feedback – we truly appreciate it, as it helps us improve. We’re deeply sorry for the inconvenience caused by the **hot water issue** and the **delay in toilet paper delivery**. It’s unacceptable that you had to bathe in cold water despite multiple follow-ups, especially with an early checkout, and that basic amenities like toilet paper required repeated reminders and hours of waiting. Your experience falls far below the standards we strive for. We’ve immediately escalated this to our housekeeping and front-office teams for: - **Hot water system checks** to ensure 24/7 availability (or clear communication if restricted). - **Staff training** on urgency, follow-through, and proactive communication. - **Streamlined processes** for guest requests to prevent delays. We’d love the chance to make this right. Please reach out to us directly at [insert contact/email] with your booking details, and we’ll ensure a meaningful gesture on your next visit. Thank you again for your patience and honesty. We hope to welcome you back and deliver the seamless experience you deserve. Warm Regards Team Hotel Kant Palace

HOTEL KANT PALACE

Thank you for the fantastic review! 😊 We're thrilled you enjoyed the food quality, supportive staff, ambience, and cleanliness. Your recommendation means a lot! We look forward to hosting you again soon. 🌟 Warm Regards Team Hotel Kant Palace

HOTEL KANT PALACE

We're delighted to hear you were happy with the services and found our staff polite and humble. We hope to welcome you back for another wonderful stay soon! 🌙✨ Warm Regards Team Hotel Kant Palace

HOTEL KANT PALACE has replied on Fri Nov 14 14:20:17 IST 2025

Thank you so much for the lovely feedback! We're thrilled you enjoyed a comfortable, budget-friendly stay and found our staff helpful and cooperative. Your recommendation truly means a lot! We’d love to welcome you and your friends back soon. See you again! Warm Regards Team Hotel Kant Palace

HOTEL KANT PALACE has replied on Fri Nov 14 14:26:08 IST 2025

Thank you so much for your continued trust in us! We're truly honored that you **always prefer to stay here** and love the **cooperative staff**, **great service**, and **well-cleaned rooms**. Your kind words mean the world to us, and we can’t wait to welcome you back for another wonderful stay! See you soon! Warm Regards Team Hotel Kant Palace

HOTEL KANT PALACE has replied on Fri Sep 26 16:58:08 IST 2025

Thank you for your wonderful feedback! We're thrilled to hear you had such a great experience and that our staff’s politeness and the well-maintained room made your stay enjoyable. We look forward to welcoming you back! Warm Regards, Ashwani Sharma General Manager

HOTEL KANT PALACE has replied on Fri Sep 26 17:07:36 IST 2025

Thank you for your wonderful feedback! We're delighted to hear you had a great stay, enjoyed our delicious food, and appreciated the fast and timely service. It was our pleasure to provide you with an excellent experience, and we can’t wait to welcome you back soon! Warm Regards, Ashwani Sharma

HOTEL KANT PALACE has replied on Fri Sep 26 17:42:59 IST 2025

Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you had a truly amazing experience at our hotel. It’s great to know you enjoyed the spacious, clean rooms, the pleasant ambience, and the service provided by our staff. Your kind words mean a lot to us, and we look forward to welcoming you back for another delightful stay! Warm regards, Ashwani Sharma

HOTEL KANT PALACE has replied on Fri Sep 26 17:47:44 IST 2025

Thank you for your kind words! We're delighted to hear you enjoyed the property and found our staff, especially Neha, to be professional and helpful. We look forward to welcoming you back! warm Regards.. Ashwani Sharma

HOTEL KANT PALACE has replied on Fri Sep 26 17:49:50 IST 2025

Dear Guest, Thank you for your wonderful review! We're delighted to hear that you enjoyed our prime location, just 3 km from the Taj Mahal, and found our staff's behavior to be very good. It's fantastic to know that you loved the food and found all our facilities excellent. We're thrilled that your stay was comfortable and soothing. We look forward to welcoming you back for another memorable experience! Warm regards, Ashwani Sharma

HOTEL KANT PALACE

Thank you for sharing this honest feedback – we’re truly sorry your experience didn’t match our usual standards. We’re glad you found the **room comfortable** and the **manager helpful**, but we deeply regret the **missing in-room amenities** (kettle, tea/coffee sachets) and the **breakfast letdown**. An **inclusive breakfast** should mean a proper spread or at least full menu availability – not 70% unavailability and no juice. This is unacceptable, and we take full responsibility. We’ve immediately escalated this to our F&B and housekeeping teams to: - **Ensure kettles + tea/coffee kits** are standard in all rooms. - **Fix menu stock issues** and train staff on clear communication when items are unavailable. - **Reinforce buffet vs. à la carte clarity** for inclusive bookings. We hope you’ll give us another chance to deliver the seamless experience you deserve. Thank you for your patience and valuable input. Warm Regards Team Hotel Kant Palace

HOTEL KANT PALACE has replied on Fri Sep 26 17:55:38 IST 2025

Thank you for your detailed feedback about your stay at Kant Palace! We’re delighted to hear that you enjoyed our clean and hygienic rooms, well-managed facilities, and the care provided by our staff. Your kind words about our hotel and team are truly appreciated. We’re sorry to hear that the food costs impacted your budget. We strive to offer a variety of dining options and will pass your feedback along to our team to ensure we maintain a balance of quality and value. Regarding the lack of a nearby marketplace, we understand this can be inconvenient and will explore ways to assist guests with accessing necessary items. Additionally, we take your comment about Wi-Fi seriously and are working to improve our connectivity to better meet guest expectations. Thank you again for your review and for choosing Kant Palace. We hope to welcome you back for an even better experience in the future! warm regards Ashwani Sharma

HOTEL KANT PALACE

I'm sorry to hear about your experience—that sounds really disappointing. An old room in need of renovation is one thing, but rude and unwelcoming staff can ruin the whole stay. If you're open to sharing, which hotel or place was this? I can help look into reviews or suggest better alternatives. Warm Regards Team Hotel Kant Palace

HOTEL KANT PALACE

Thanks for sharing such a positive experience! That’s exactly what a great hotel stay should feel like—clean, comfortable, and with friendly staff who make you feel welcome. Great food and a prime location are the cherry on top. If you don’t mind, which hotel was it? I’d love to keep it in mind for future recommendations! 😊 Warm Regards Team Hotel kant Palace

HOTEL KANT PALACE has replied on Fri Sep 26 17:52:22 IST 2025

Thank you for your feedback! We're delighted to hear you enjoyed the excellent location and found the tea to your liking. We appreciate your comments about the amenities and will certainly pass them along to our team to consider updates to the bathroom fittings, bed sheets, and furniture. We're glad your stay was good and convenient overall, and we hope to welcome you back for an even better experience next time! warm regards... Ashwani Sharma

HOTEL KANT PALACE has replied on Fri Nov 14 14:37:02 IST 2025

Thanks for the feedback! A good location and connectivity are huge pluses, but a malfunctioning AC can definitely be uncomfortable, especially depending on the weather. Hope the rest of your stay went smoothly. Warm Regards Team Hotel Kant palace

HOTEL KANT PALACE

Sounds like a fantastic stay all around—excellent service, delicious food, cooperative staff, superb rooms, and a great location! That’s the kind of experience that makes travel memorable. Thanks for sharing the love! If you’re comfortable, which hotel was it? I’d be happy to pass along the recommendation. 😊 Warm Regards Team Hotel Kant Palace

HOTEL KANT PALACE

That’s awesome to hear! A free upgrade to an executive room is such a nice touch, and great staff really make the difference. Thanks for the recommendation—sounds like a winner! Warm Regards Team Hotel Kant Palace