Ginger Thane

Ginger Thane has replied on Thu Nov 27 14:53:19 IST 2025

Thank you for sharing your feedback with us. We are truly sorry to hear about the unpleasant odor in the room and the breakfast not meeting your expectations. This is not the standard of service we aim to provide, and we deeply regret the inconvenience caused. Please be assured that we have taken your comments seriously and are addressing these concerns with our housekeeping and F&B teams to ensure such issues do not recur. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to make things right. If you are open to it, please share your contact details or reservation number so we can connect with you directly and assist further. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future.

Ginger Thane has replied on Mon Nov 24 19:43:23 IST 2025

Thank you for sharing your wonderful feedback! We’re delighted to know you had a very comfortable 2-day stay at Ginger Thane and that Nashra was able to make your experience even more enjoyable. Your appreciation means a lot to us. We look forward to welcoming you back soon for another pleasant stay!

Ginger Thane

Thank you for sharing your feedback! We’re delighted to know you had a good stay and that your check-in experience was smooth. It’s wonderful to hear that Miss Nashra gave you a warm welcome — we’ll be sure to share your kind words with her.

Ginger Thane has replied on Sun Nov 23 19:05:01 IST 2025

Thank you for sharing your wonderful feedback! We’re delighted to know that you had a comfortable and pleasant stay with us. It’s great to hear that you appreciated our well-connected location, clean and well-maintained rooms, and the courteous service from our team. Your recommendation means a lot to us, and we look forward to welcoming you back for both short and long stays in the future.

Ginger Thane has replied on Wed Nov 19 12:53:33 IST 2025

Thank you for sharing your feedback with us. We’re delighted to know you had a good experience and appreciated our faculty. However, we sincerely apologize for the waiting time you faced upon arrival. Your time is valuable, and we will take immediate steps to ensure this does not happen again for you or any of our guests. We look forward to welcoming you back soon and providing you with a seamless experience.

Ginger Thane

Thank you for your wonderful feedback! We’re thrilled to hear that Minhaj delivered exceptional service and made your experience truly memorable. Your kind words about his dedication and professionalism mean a lot to us. We agree—Minhaj is indeed a great asset to our team!

Ginger Thane

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused regarding the parking facility and the condition of the room linen. Your concerns are valid, and we deeply regret that your experience did not meet expectations. Please be assured that we take this matter seriously. We will immediately review the information displayed on our website to ensure accuracy and prevent any misleading details. Additionally, our housekeeping team has been informed to reinforce quality checks so such issues do not recur. Your comfort and trust are very important to us, and we truly appreciate your honest feedback—it helps us improve. We hope you will give us another opportunity to serve you better in the future.

Ginger Thane has replied on Sat Nov 15 22:05:02 IST 2025

Thank you for sharing your feedback! We’re delighted to know that you had an overall good stay with us. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back soon for another pleasant experience.

Ginger Thane has replied on Fri Nov 14 14:36:29 IST 2025

Thank you for sharing your feedback with us. We truly regret to learn that your recent stay did not meet your expectations. Please accept our sincere apologies for the inconvenience caused regarding breakfast timing, facilities, and the behavior you experienced from our staff. At Ginger Hotels, we strive to provide a comfortable and courteous experience to all our guests, and it is disappointing to know we fell short in your case. Your concerns have been noted and shared with the respective teams for immediate corrective action. We value your feedback as it helps us improve our services. Should you consider giving us another opportunity in the future, we would be happy to ensure a much better experience for you.

Ginger Thane has replied on Fri Nov 14 14:38:55 IST 2025

Thank you for sharing your experience with us. We’re glad to know you found our hotel infrastructure and rooms decent and had an overall good stay. We sincerely apologize for the inconvenience caused due to the hot water and TV not working during your visit. Your feedback is very important to us, and we have shared this with our maintenance team to ensure such issues are resolved promptly. We appreciate your understanding and hope to have the opportunity to serve you again with an improved experience.

Ginger Thane has replied on Fri Nov 14 14:40:57 IST 2025

Thank you for taking the time to share your experience with us. We’re glad to know you found our property location convenient, but we sincerely regret that the food quality, breakfast variety, and early check-in experience did not meet your expectations. Your feedback regarding the limited breakfast options and pricing has been noted and shared with our F&B team for review. We also understand your concern about the early check-in charges and will work on making this process more transparent and guest-friendly. Please accept our apologies for the inconvenience caused during your stay. We truly value your input as it helps us improve our services. We hope you will give us another opportunity to serve you better in the future.

Ginger Thane has replied on Sat Oct 25 18:55:29 IST 2025

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused due to the lack of designated parking and the elevator accessibility. We understand how challenging this must have been, especially for senior citizens, and we truly appreciate your patience.While we’re happy that the overall experience was fine, we acknowledge your concerns regarding the facilities. Your feedback is valuable and will be shared with the management team to explore improvements that can make future stays more comfortable for all our guests.

Ginger Thane has replied on Sat Oct 25 18:56:56 IST 2025

Thank you for your kind feedback. We’re delighted to hear that Krishna was able to upgrade your stay without any additional cost. It’s always our goal to go the extra mile and ensure our guests feel valued and comfortable. Your appreciation means a lot to us, and we’ll be sure to pass on your compliments to Krishna and the team.

Ginger Thane has replied on Sat Oct 25 18:57:40 IST 2025

Dear Guest, Thank you for sharing your feedback with us. We’re truly sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we regret that the room quality fell short of what you had hoped for. Please be assured that we take such feedback seriously and will review the concerns you've raised with our team to ensure improvements are made. Our goal is always to provide a comfortable and pleasant stay for all our guests.

Ginger Thane has replied on Sat Oct 25 18:59:00 IST 2025

Dear Guest, Thank you for sharing your experience with us. We’re glad to hear that your overall stay was good. However, we sincerely apologize for the inconvenience caused due to the lift not working during your visit. We understand how frustrating this must have been, especially when it seemed like a quick fix. Please be assured that our team is actively working on resolving the issue, and we appreciate your patience and understanding. Your feedback is important to us and helps us improve our services. We hope to welcome you again with a smoother and more comfortable experience

Ginger Thane has replied on Sat Oct 25 18:59:49 IST 2025

Dear Guest, Thank you so much for your kind words. We’re delighted to hear that you had a comfortable stay and that Krishna was able to assist you well. Your appreciation means a lot to us, and we’ll be sure to pass on your compliments to him. We look forward to welcoming you again and making your next stay just as pleasant.

Ginger Thane

Dear Guest, Thank you so much for your wonderful feedback. We’re thrilled to hear that your stay at Ginger Hotel was one of the most comfortable you've had. It’s great to know that you found the executive suite well-priced and the rooms neat and clean. Your kind words about our staff—Pallavi, Abhishek, and the manager—mean a lot to us. We’re proud of their dedication and hospitality, and we’ll be sure to pass on your appreciation to them. Providing a luxury experience, even as a budget hotel, is something we strive for, and we’re delighted that you felt well taken care of. We look forward to welcoming you again for another memorable stay.

Ginger Thane has replied on Sat Oct 25 19:01:28 IST 2025

Dear Guest, Thank you for sharing your feedback. We’re glad to hear that your overall experience was good. We also appreciate your suggestions regarding the bedding and parking arrangements. Your comments are valuable and will be shared with the concerned team to explore improvements in these areas. Providing a comfortable and convenient stay is our priority, and your input helps us get closer to that goal. We look forward to welcoming you again and offering an even better experience.

Ginger Thane has replied on Sat Oct 25 19:02:02 IST 2025

Dear Guest, Thank you for your kind words! We’re delighted to know you had a great stay with us. Your satisfaction is our top priority, and it’s wonderful to hear that we could make your visit comfortable and enjoyable. We look forward to welcoming you again soon!

Ginger Thane has replied on Sat Oct 25 19:03:08 IST 2025

Dear Guest, Thank you for your kind words! We’re glad to hear that Mr. Krishna was able to assist you with a nice and upgraded room. It’s always our aim to make our guests feel comfortable and valued, and we’re happy that his efforts made a positive impact on your stay. We look forward to welcoming you again soon for another pleasant experience.