Stayed for 1 day. AC was not cooling. Intercom was not working properly. Breakfast buffet was very limited. AC was not working in gym. Washroom adjoining to gym was closed.
Travel Month: Aug 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0Overall good experience
neha c.couple
Room was clean and hygiene
Vey close to railway station. Location is also good as it is on main roadThey also provided free drop to banganga entrance. Food was ok because they don't use garlic and onion.
Travel Month: Aug 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0good hotel nearby market and spacious rooms to travel with family
rishab m.family with 1 kid
Rooms are spacious and very clean. Staff is very helpful. They have good parking space. Food is very good too
Travel Month: Mar 2025Room: 1 King Bed, Non-Smoking, Deluxe Room, Refrigerator, Wi-Fi, Coffee Maker, Hairdryer, Full Breakfast
Facility can have better fixtures and fittings. No mini fridge. Poor air conditioning controls.
Travel Month: Jul 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
4.0Good Stay
sarvesh v.family with 3 kids
Had a wonderful experience there. Staffs are very friendly and co-operative. Food was also Good. Overall experience was great. Thank you.
Travel Month: May 2025Room: 1 King Bed, Non-Smoking, Deluxe Room, Refrigerator, Wi-Fi, Coffee Maker, Hairdryer, Full Breakfast|1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
Excellent service at breakfast from staff with piping hot parathas and tea. Comfortable and spacious rooms.Con venient location. Would certainly rate a 4.6/5 for the property.
Travel Month: Apr 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
4.0Stay at Katra Best Wedtern
m v.group
Two nights at Best Western. Decent hotel, friendly staff & vey good breakfast. Good sized room with clean basic amenities
Travel Month: Apr 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
4.0Good Stay
babit s.family with 2 kids
Overall stay in "best western swing high katra" was good.
First of all excellent food, nice restaurant, good ,tasty and good quality food. Good hygiene, good hospitality, excellent quality of food. Room service was excellent. But reason for opting rating 4 instead of 5 is for room number 1011 door and almirah locks were broken. On request and on phone call only toiletries and other complementary stuffs like water bottles were sent in the room. by default they were supposed to be sent every morning in the allotted rooms. The Jacuzzi was not working but it was mentioned in the advertisement. The laundry service was also not up to the mark, no other alternate washing machine was available, only a single machine was available there and that too was not working one day. To deal with the failover situation no other backup washing machine option was available in such a big hotel.
Travel Month: Apr 2025 (6-Night Stay)Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0luxurious stay with nice amenities outstanding stay with family
dheerendra s.family with 2 kids
Very nice atmosphere with excellent services specially breakfast services was too good along with highly hygien
Travel Month: Apr 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
Hotel service including food quality, ambience everything was memorable one. We look forward to stay here again in our next journey too
Travel Month: Apr 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0wonderful ex
ritu r.family with 1 kid
Had a great stay at Best western swing high hills during our Vaishno Devi trip. The location was convenient, rooms were clean and comfortable, and the staff was friendly and helpful. The food was tasty and felt home-cooked. They also arranged shuttle services to Banganga and the helipad, which made things very easy. Highly recommend for a peaceful and comfortable stay.
Travel Month: Apr 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0Excellent Stay
rahul g.family
The staff was very supportive, the breakfast menu was 100% jain and food was tasty too. the hotel provided us a drop facility to start our bhavan journey. the guide you properly if asked about anything. The location is near market. Rooms were spacious
Travel Month: Mar 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0Excellent Stay
raghav d.family
Very spacious rooms nice location good staff overall experience was great highly recommended for comfort
Travel Month: Mar 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0Beat place to stay
varun b.solo
I always stay there and the experience and people have been always amazing. Would reccomend this place to everyone.
Travel Month: Feb 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
4.0Good Stay
sanjay s.
family Location is convenient and rooms are clean and spacious. Staff were helpful and polite and even the breakfast was good. Service was quick and efficient. Overall good
Travel Month: Feb 2025 (3-Night Stay)Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
This was the 4th time we stayed there. The property is great. The ambience, service and staff all are excellent.
Travel Month: Feb 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0Excellent Stay
jatinder o.
family We enjoyed our stay in best western katra. Rooms were clean and food was delicious with good service
Travel Month: Jan 2025Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
Hotel facility stay and food best quality
Travel Month: Dec 2024Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0Excellent Stay
narsingh j.
The stay was perfect very cleaniness, good service. The best thing was even the breakfast. Overall i was very much satisfied
Travel Month: Dec 2024Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break
5.0Excellent Stay
rachna s.family
Property, location, food, amenities and the service was all good, excellent. We enjoyed the stay. Looking forward for the next stay.
Travel Month: Dec 2024Room: 1 King Bed, Non-Smoking, Superior Room, Air Conditioning, In Room Safe, Hairdryer, Wi-Fi, Full Break