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Predictions for New Innovations in Business Travel in 2021-2022!

MakeMyTrip Blog

Last updated: Jul 8, 2021

Due to the COVID-19 pandemic, business travel took a hit in the second quarter of 2020. According to an article titled ‘COVID-19 Impact: Key Takeaways' published by S&P Global, travel volume dropped by 60-70% in light of the pandemic. As we gradually begin to recover, we’re able to see new travel trends and innovations coming into the picture. Here’s taking a look at some new innovations that might become a part of business travel in the coming years.

Self-booking Will Become the Norm

self-booking

As per a Statista report, in the last 5 years business travel spending witnessed a year-on-year growth of 6 to 7%. This means that even though the pandemic has jolted growth, it is sure to rebound in the coming five years. Meanwhile, companies have started employing business travel management tools that let employees take care of business travel planning and booking.

Self-booking gives employees better control over their travel itinerary. Considering all the disruptions, lockdowns, and cancellations of the past year - this will come as a relief to employees who travel frequently. It’ll also help employers take care of other options, such as managing in-city travel, rescheduling flights, and extending stays. In the near future, companies will be happy to lay down travel policies and let employees do the rest.

Intelligent Assistants Will Revolutionise Travel

Nowadays, virtual assistants have already started sharing our daily workload, at least digitally. These assistants will be able to prepare itineraries, evaluate your company's business travel policies, and provide the best possible combinations based on these parameters. Intelligent assistants will also be able to actually make the bookings and modifications based on your travel schedule.

Corporate Policies Will Be Automated

corporate-policy

Organisations that use business travel management tools have realised that corporate policies need to be automated at the grassroots level. This means that apart from being easy-to-understand, policies must also be accessible and easy to implement so that employees don’t have a hard time following them. Automating a business travel policy is easy with new and innovative business travel management tools.

Furthermore, some existing tools also allow for modifications in the travel policy, thereby widening the scope of compliance. When bookings, cancellations, and modifications are automated and within the scope of existing corporate travel policies, fewer employees will consider going rogue. Cross-platform support will also make it far easier for corporate travellers to follow the process.

The Benefits of Using a Dedicated Platform for Business Travel Management

Dedicated business travel management tools have improved corporate travel a lot. The idea of handling large volumes of data seamlessly has promoted the growth of these tools. myBiz, powered by MakeMyTrip, is one such business travel management and planning tool that allows for flexibility in bookings and modifications. It also gives an edge to organisations so they can easily handle budget constraints, policy compliance, GST handling, and more.

myBiz leverages the power of technology to make business travel seamless. Want to know how it can help your organisation plan business travel?

Contactless Technology Will Gain Traction

contactless-technology

The pandemic has induced significant human behavioural changes. Although virtual meetings have replaced common conference hall interactions, there's still a large chunk of the populace for whom travelling is unavoidable. Construction, manufacturing, healthcare and defence are key areas where human intervention is necessary, and thus travelling for professionals related to these and allied services will be essential.

Contactless technology is bound to gain traction as people will want to remain as secure as possible when travelling. Since digitisation gained momentum in 2014 with the introduction of digital wallets, people now expect the same type of advancement in travel. QR-based boarding passes, digital passports, contactless check-in/out, and other such tools may shape the future of business travel.

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