This hotel had maintenance issues and we were asked to check in to adjacent hotel which is their property only. But this information was given only when we reached there, and was not informed prior. Hotel staff mentioned they will be giving same standard room, but that was not the case. Room size was smaller, amenities compared to room booked were less. No welcome drink provided, no inhouse slippers, no sofaset was present in another room. Hotel staff kept on insisting that same room quality but it was not. Room provided was not having window also. They offered for full refund and cancellation of booking, but I was not in a position to look for another hotel with all the luggage and family members. Hotel staff never tried to compensate with the blunder they did.
Room provided was good enough, but it's not the worth for amount I had used for booking.