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Soans Comforts Deluxe Lodge

Name: Soans Comforts Deluxe Lodge
Address: Near BM Road, Near KSRTC bus stand, KushalNagar, Coorg, 571234, IN
Rating: 2.8

About Property

The reception works round the clock. The rooms are for non-smoking people only. A parking lot will please the guests who travel ...Read more

Amenities

Housekeeping
Room Service
Free Parking
Free Wi-Fi
+ More Amenities

Mobile Number

+91

Add dates to check availability

2.8

Average(23 RATINGS)

Kushalnagar

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

Check-in date

Check-out date

Rooms, Guests

Soans Comforts Deluxe Lodge Location

location icon Location rated 3.0 by guests

What guests said

Guests appreciated the property's location, noting its proximity to the bus stand (approximately 300 meters away). However, concerns were raised about the lack of parking facilities and narrow passageways, which were mentioned in a significant number of reviews.

Property Rules at Soans Comforts Deluxe Lodge

Check-in: 12 PM Check-out: 11 AM

Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.
Unmarried couples allowed
Local ids are allowed
Primary Guest should be atleast 18 years of age.
Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed

Must Read Rules
Guest Profile
ID Proof Related

User Rating & Reviews

everyone
family
group

2.8

Average

23 Ratings, 11 Reviews

excellent

very good

22%

average

30%

poor

26%

bad

13%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.0
Cleanliness2.0
Value For Money2.0
Child Friendliness1.7

We are using generative AI to show you summarised user review

Reviews Summary

The property faces several cleanliness issues, with rooms described as unhygienic, featuring cockroaches and spider webs. Guests reported poor maintenance and a lack of essential facilities like power backup, TV, and WiFi. The ambiance and lighting are said to be inadequate, contributing to an unpleasant stay. Staff interactions were noted as rude, further diminishing the experience. Despite a convenient location near a bus stand, many found amenities and services seriously lacking.

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Latest first

2.0

Poor Stay

kartik k.couple

Room is not clean & there is no proper curtain for window, even bathroom is not at all clean & there is no power back up facilities

Travel Month: Dec 2023

Room: Deluxe Room NON A/C

Soans Comforts Deluxe Lodge has replied on Sun Jan 21 11:51:22 IST 2024

Don't expect a star category facility in cheaper rated lodge

2.0

Poor Stay

malay g.

Room was unhygienic, there were cockroaches in room. There was nothing like room service.

Travel Month: Jun 2023

Room: Deluxe Room NON A/C

3.0

Average Stay

anwarali p.

No parking fecility narrow passage lighting - not attractive

Travel Month: May 2023

Room: Deluxe Room NON A/C

2.0

Not upto the mark

seshadri g.family

It was not at all a pleasant stay. The room was not clean. There were even spider webs around. The lighting was inadequate. The tv was not working. When checked with the personnel, he was rude and told, they have only 1 set top box and hence no tv can be provided. In the night there was power cut and the fan stopped. Went to the person to check and to our surprise there was no power backup. Literally had to spend sleepless night in spite of paying the charges. Very bad experience which we never faced earlier.

Travel Month: May 2023

Room: Deluxe Room NON A/C

1.0

Terrible Stay

balasubramanya.family

No proper maintenance, many facilities like wifi, power backup, parking, tv not available. Even bed sheets, towels looked used & mats muddy. Both owner and the only staff available were rude to our request. Overall it was a terrible time during our short stay at the hotel.

Travel Month: May 2023

Room: Deluxe Room NON A/C

3.0

So-ans review

neil j.group

I find the property’s location pretty good. It was near the bus stand mostly 300 mts from there. Amenities were also good but some services were not up to the mark. There was no ro or water services on floor. We will have to get mineral water for us.

Travel Month: Apr 2023

Room: Deluxe Room NON A/C

3.0

Overall good

k r.family

Supportive staff and rooms were good

Travel Month: Dec 2022

Room: Deluxe Room NON A/C

3.0

Poor communication

dr. d.group

Hotel was claiming that, they had booking for only two rooms. It took lot of time to convince the representative. Hotel ambiance is very poor