We arrived at the hotel around 3:00 PM, but to our surprise, the room was still not ready. After a long wait of nearly an hour, we were finally allotted a room on the fifth floor, which turned out to be uncomfortably hot due to a malfunctioning AC.
After lodging a complaint, the staff did shift us to another room, but by then, we were already exhausted from a five-hour road journey. The room change process added unnecessary stress to our arrival.
As for the food, it was just okay — nothing remarkable.
Overall, it was a mediocre experience. The staff did respond to issues, but the initial inconvenience and lack of preparedness made our stay less than pleasant.