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Hotel Sarwan

Name: Hotel Sarwan
Address: 85/1 Sultanpura crossing Agra Cantt. Agra., Agra, 282001, IN
Price range: Hotel Sarwan Price starts at INR 1,082/Night
Rating: 3.5

Recent reviews highlight issues about hospitality

About Property

Location: Hotel Sarwan is nestled in Agra which offers its treasure trove for all the tourists from India and abroad. Hotel Sarw ...Read more

Amenities

Restaurant
24-hour Room Service
Power Backup
Housekeeping
Laundry Service
Air Conditioning
+ More Amenities

Mobile Number

+91

STANDARD ROOM

Fits 2 Adults

Free Cancellation till 24 hrs before check in
100% Refund
Non Refundable
NOW
Pay ₹0
08 Dec11:59 PM
09 Dec11:59 AM
10 Dec11:59 AM
Check-in

₹ 1,200Per Night:

₹ 1,082

+ ₹ 120 taxes & fees

Per Night for 2 Adults₹ 1,200

Deal Code MMTSMARTDEAL- ₹ 118

Total (Taxes Extra)₹ 1,082

3.5

Very Good(343 RATINGS)

Idgah Colony

6.1 km drive to Taj Mahal

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

Check-in date

Check-out date

Rooms, Guests

Are you flexible with travel dates?

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4 Room Types

Free Cancellation
Book with ₹0 Payment
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Opt for a free cancellation rate.

STANDARD ROOM

110 sq.ft (10 sq.mt)
1 Double Bed or 1 Single Bed
1 Bathroom

24-hour Room Service
Bathroom
Laundry Service
Paid Wi-Fi
Seating Area
Chair

More Details

Room With Free Cancellation

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

100% Refund

Non Refundable

NOW

Pay ₹0

08 Dec11:59 PM

09 Dec11:59 AM

10 Dec11:59 AM

Check-in

More Details

₹ 1,200

₹ 1,082

+₹ 120 taxes & fees Per Night

Book with ₹0

Book Now

PNB Credit Card Users Exclusive Offer - Get INR180 Off SELECT TO AVAIL

DELUXE ROOM

168 sq.ft (16 sq.mt)
1 King Bed
1 Bathroom

Air Conditioning
Daily Housekeeping
Bathroom
24-hour Room Service
Free Wi-Fi
Closet

More Details

Room With Free Cancellation

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

100% Refund

Non Refundable

NOW

Pay ₹0

08 Dec11:59 PM

09 Dec11:59 AM

10 Dec11:59 AM

Check-in

More Details

₹ 1,440

₹ 1,299

+₹ 144 taxes & fees Per Night

Book with ₹0

Book Now

PNB Credit Card Users Exclusive Offer - Get INR216 Off SELECT TO AVAIL

Triple Bed Room

150 sq.ft (14 sq.mt)
1 Double Bed
1 Bathroom

Housekeeping
Room Service
Wi-Fi
Bathroom
In-room Dining
Air Conditioning

More Details

Room With Free Cancellation

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

100% Refund

Non Refundable

NOW

Pay ₹0

08 Dec11:59 PM

09 Dec11:59 AM

10 Dec11:59 AM

Check-in

More Details

₹ 1,500

₹ 1,353

+₹ 150 taxes & fees Per Night

Book with ₹0

Book Now

PNB Credit Card Users Exclusive Offer - Get INR225 Off SELECT TO AVAIL

Four Bed Family Room

180 sq.ft (17 sq.mt)
2 Queen Bed(s)
1 Bathroom

Air Conditioning
Housekeeping
In-room Dining
Wi-Fi
Bathroom
Room Service

More Details

Room With Free Cancellation

Free Cancellation till 24 hrs before check in

Cancellation Policy

Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

100% Refund

Non Refundable

NOW

Pay ₹0

08 Dec11:59 PM

09 Dec11:59 AM

10 Dec11:59 AM

Check-in

More Details

₹ 1,800

₹ 1,623

+₹ 180 taxes & fees Per Night

Book with ₹0

Book Now

PNB Credit Card Users Exclusive Offer - Get INR270 Off SELECT TO AVAIL

Hotel Sarwan Location

location icon Location rated 3.6 by guests

Property Rules at Hotel Sarwan

Check-in: 12 PM Check-out: 11 AM

Primary Guest should be atleast 18 years of age.
Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Outside food is not allowed

Must Read Rules
Guest Profile
Guest Profile (Hourly)

Hotel Sarwan Photos by Guests

+35 Guest Photos

User Rating & Reviews

everyone
group
couple
solo
business
family

3.5

Very Good

343 Ratings, 153 Reviews

excellent

24%

very good

27%

average

22%

poor

15%

bad

11%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.6
Cleanliness3.3
Room3.1
Value For Money3.4
Food3.4
Facilities2.9

We are using generative AI to show you summarised user review

Review Summary

This property is appreciated for its friendly staff and convenient location near Agra Cantonment Railway Station, making it easy to access. Guests find the pricing budget-friendly. However, cleanliness is a common issue, with reports of dirty bathrooms and dusty rooms. Service can sometimes be slow, and facilities like lifts are lacking, making it less convenient for carrying luggage.

Sort by:

Latest first

5.0

excellent

anis b.

excellent service , good Room gred lunch & breakfast , also great hospitality

Travel Month: Oct 2025

Room: SEMI DELUXE ROOM

Hotel Sarwan has replied on Wed Oct 29 20:21:58 IST 2025

Thank you sir for sharing your stay experience with all our guest

2.0

Poor Stay

rajan s.family with 1 kid

Basic amenities like mineral water not provided.. RO water in jug was provided. overall below par experience

Travel Month: Oct 2025

Room: Triple Bed Room|SEMI DELUXE ROOM

Hotel Sarwan has replied on Wed Oct 29 19:58:01 IST 2025

THANK YOU SIR FOR REVIEW CAN YOU SHARE YOUR EXPERIENCE BUT I M SHARING MY EXPERIENCE WITH YOU THAT YOUR BEHAVIER AMONG THE STAFF IS VERY RUDE AND I HAVE ALSO TOLD TO YOU IF YOU HAVE BOOKED DELUXE ROOM THEN ONLY WE PROVIDE PACKAGED DRINKING WATER AND YOU HAVE BOOKED SEMI DELUXE ROOM IN WHICH WE PROVIDE RO WATER , AS YOU ARE SAYING THAT PROVIDE MINERAL WATER DO YOU KNOW THAT BISLERI PROVIDES PACKAGED DRINKING WATER NOT MINERAL WATER SO HOW CAN I PROVIDE YOU MINERAL WATER SO PLEASE FIRST BECOME AWARE THEN BLAME ANY ONE ELSE

2.0

not a good hotel

swaroup s.

Room service was not good, bed was not king size, free cancellation was available before 24 hours

Travel Month: Oct 2025 (3-Night Stay)

Room: DELUXE ROOM

Hotel Sarwan

THANK YOU SIR FOR YOUR REVIEW FIRST OF ALL YOUR BOOKING IS FROM 22 ND OF OCTOBER TILL 25 TH OCTOBER BUT AFTER YOUR REQUEST RAISED TO MAKE MY TRIP YOUR ACCOMODATION HAS BEEN CHANGED TO 25TH OCT TO 28 TH OCTOBER THEN YOU CAME ON 24TH OCTOBER THEN ALSO WE HAVE PROVIDED YOU THE ROOM AND AFTER THAT YOU BRING A CALL GIRL WITH YOU ON 1ST DAY AND AFTER FIRST DAY YOU BRING YOUR FRIEND TO STAY IN THE SAME ROOM WHICH ALSO WE HAVE ALLOWED NOW YOU ARE SAYING THAT ROOM SERVICE IS NOT GOOD AND BED SIZE IS NOT SUFFICIENT BUT IT IS ALREADY MENTIONED THAT BED SIZE IS ( 6X 6 ) AND WE HAVE PROVIDED THE SAME YOU HAVE MISBEHAVED WITH STAFF AFTER DRINKING AND TREAT THEM AS YOUR SLAVES THEN ALSO YOU SAY SERVICE IS NOT GOOD , GOD SAVE US FROM YOUR TYPE OF GUEST

5.0

Excellent Stay

sameer a.family with 1 kid

all facilities of the hotel are good and behavior of the staff is so good and hotel property is on best location

Travel Month: Oct 2025

Room: SEMI DELUXE ROOM

Hotel Sarwan has replied on Wed Oct 29 20:22:42 IST 2025

Thank you sir for your great review regarding our staff and location

5.0

Excellent Stay

sumit s.solo

excellent service good behaviour all staff neat and clean budget price all good I am so happy 😊 nice service

Travel Month: Oct 2025

Room: SEMI DELUXE ROOM

Hotel Sarwan has replied on Wed Oct 29 20:24:09 IST 2025

Thank you sir for your great review regarding our staff and understanding that we have provided you good service

4.0

Good Stay

devjoti s.family with 1 kid

Rooms was bit small, No Lift facility was there, Support staffs well behaved, location was ambient, Overall Ok

Travel Month: Oct 2025

Room: SEMI DELUXE AC ROOM

Hotel Sarwan has replied on Wed Oct 29 20:26:17 IST 2025

Thank you sir for your great review about the room size and accessibility it is mentioned in MMT overall your behavior is very nice sir hope to see you again

4.0

Good Stay

prasanta b.family with 2 kids

room is good, toilet is good , low flow of water in bathroom but good, behaviour is excellent

Travel Month: Oct 2025

Room: Triple Bed Room

Hotel Sarwan has replied on Wed Oct 29 20:27:14 IST 2025

Thankyou sir for your review we will provide you more good service on your next visit

1.0

Terrible Stay

raja k.family with 2 kids

1) Entire room filled with full off dust, very bad room service, they even cleaned the dust before issuing, after complaint also no response, Geasure is not working , no hot water after complaint also no response, AC not working properly, cell phone charging points not working, even water also not coming sufficiently in washroom, no cleaning in bathroom , full of dust . they are not in a position to serve pure drinking water. we checked in about 9 o clock in the evening , and after requesting also, they didn't wait 10 min more after 11 am to check out....doing Jabardasti to vacate... just for 10 minutes more..... after complainting also they don't issue in a clren bed sheets entire bed sheet is full of gust

Travel Month: Sep 2025

Room: DELUXE ROOM

Hotel Sarwan

Thank you sir for review as per your booking it is of double bed then also we have provided you four bed room without any extra charge and as you complaint about dust we have cleaned your room twice and new ac was installed three months before and geyser is installed 1 month before your check in but if you dont know how to operate ac and geyser that is not our fault you have not taken even a tea from hotel and bringing everything from outside and you have vacated the room at 11:30 after your request we have provided you half an hour extra the also you are blaming us we can prove that you have vacated the room at 11: 30 and we have also changed all bed sheet and pillow cover as per your request then also you are not satisfied , Its our fault that we have provided a family room against the booking of deluxe single bed room so guest like you teach us that dont help the customers but our business is of hospitality so we are liable to serve our customers the best we have

3.0

Average Stay

shaijal.family with 1 kid

Bathroom not good and power is going every time.

Travel Month: Sep 2025

Room: SEMI DELUXE AC ROOM

Hotel Sarwan has replied on Thu Sep 11 09:46:07 IST 2025

Thankyou Sir for your review but sir what is the meaning of bathroom is not good appearance not good or look is not good or anything else please clear it and secondly its too much rain is going through out the city that's why power is going and coming for which we have provided genset facility what's else you need sir ?

2.0

Poor Stay

prakash k.business

Room not good. Some how manage. What is your SOP register the properties on your platform.

Travel Month: Aug 2025 (3-Night Stay)

Room: SEMI DELUXE AC ROOM

Hotel Sarwan has replied on Wed Aug 27 14:16:15 IST 2025

THANK YOU SIR SORRY TO SAY THAT YOU HAVE BOOKED A SEMI DELUXE ROOM AND WANT THE FACILITIES OF SUPER DELUXE ROOM AND ALWAYS THE STAFF ATTEND YOU AS SOON AS YOU CALL THEM AND I WANT TO SAY THAT THERE SHOULD BE SOP FOR THE GUEST WHO ENTERTAIN THE SERVICE OF THE PROPERTY BECAUSE GUEST LIKE YOU NOT GOOD FOR BUDGET HOTEL YOU ARE GOOD FOR 5 STAR HOTEL SO PLEASE NEXT TIME CHECK THE HOTEL STAR CATEGORY THEN BOOK THE HOTEL BECAUSE MY HOTEL IS A BUDGET CLASS HOTEL NOT A 5 STAR HOTEL

5.0

Excellent Stay

Done

Travel Month: Jul 2025

Room: Triple Bed Room

Hotel Sarwan has replied on Wed Oct 29 20:28:23 IST 2025

Thank you sir for your great review

5.0

Excellent Stay

kishan s.

Travel Month: Jun 2025

Room: DELUXE ROOM

Hotel Sarwan has replied on Wed Oct 29 20:28:56 IST 2025

Thankyou sir

4.0

overall good experience

rahul.solo

Can be more great if they improve their ambience. Hospitality is quite good. Advantage is: easily approachable from railway station

Travel Month: Jun 2025

Room: SEMI DELUXE AC ROOM

Hotel Sarwan has replied on Wed Oct 29 20:30:22 IST 2025

Thankyou sir we will try our best on your next arrival

5.0

Excellent Stay

narender k.

Sarwan Hotel Is a strategically located very close to main railway station. It is on a five minutes walk.

Travel Month: Jun 2025

Room: STANDARD NON AC ROOM

Hotel Sarwan has replied on Wed Oct 29 20:29:32 IST 2025

Thank you sir for your nice review

2.0

Let Dow

arvind t.family

The room as well as the bathroom was very small compared to the images they displayed. The room was infested with rats. The road in front of the hotel was undergoing construction as well. No provision for food as the canteen was closed. The bedsheets weren't clean. The taps were not working properly, leaking from here and there. It was absolute chaos. All over wouldn't go again.

Travel Month: May 2025

Room: SEMI DELUXE AC ROOM

Hotel Sarwan has replied on Wed Oct 29 20:17:06 IST 2025

Thankyou sir for review can you explain how the room is small because the size of room is mentioned in make my trip and if metro work is going in front of my property then also its my mistake and due to dust of metro work we have kept our canteen closed to keep our guest hygienic No leakage was there in rooms the taps are working property and you have broken the tap and blaming that there is leakage and not working properly in front of you we have called the plumber he shows you that after your mishandling it is not working properly then also we have not charged any thing extra from you that's our nature and now you can understand what is your nature

4.0

Good Stay

family with 1 kid

overall experience is Good and to improve in cleanness. otherwise Staff behaviour and response is Good.

Travel Month: May 2025

Room: STANDARD NON AC ROOM|SEMI DELUXE AC ROOM

2.0

Below Average

sourabh k.family with 1 kid

This is super close to station. The staffs are super courteous and helpful. First - there’s no lift in the property. Second - the washroom and bedroom has sub-par fittings, dirty bed sheets, non-functional WiFi, gloomy lights. Third - the roads are dug all around for metro work, cars or auto won’t reach there. The price point is unjustified and I won’t go here again.

Travel Month: Apr 2025

Room: Four Bed Family Room

Hotel Sarwan has replied on Mon May 26 18:37:21 IST 2025

Thankyou Sir for your review but as you say we dont have lift for that we have already mentioned that my property is stairs accessible Secondly you are saying about the work done by government of metro can any one do anything in that and till today also cars and auto is reaching to my property Third if my room is dirty did you complaint to my manager if he has not responded to you then only you can say that The whole thing is that in lesser money you need more facilities what you have paid for a family room its only 1500/- and you need the facilities of 5 star hotels Sorry sir but our hotel is budget class hotel so next time i request you not to book a budget class hotel anywhere because that hotel will you fulfill your requirements So you always go to star property

5.0

Excellent Stay

chandan s.solo

Nice and tidy rooms staff and manager is very helpful it is situated near agra cantt railway station

Travel Month: Apr 2025

Room: STANDARD NON AC ROOM