Corporate Testimonials
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Sudip Chowdhury
Absolutely it was fantastic and the arrangements made by Make My Trip was enormously awesome
Absolutely it was fantastic and the arrangements made by Make My Trip was enormously awesome
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I am really delighted to advise some of my friends, relatives and known people to go ahead with make my trip for any of the future tours or arrangements.
I am really delighted to advise some of my friends, relatives and known people to go ahead with make my trip for any of the future tours or arrangements.
Mrinalini Mukherjee
A big thank you to all those who helped with re-ticketing for my sister Sunayini Guha Thakurta.
A big thank you to all those who helped with re-ticketing for my sister Sunayini Guha Thakurta.
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t is indeed a pleasure to learn that there are organizations such as yourself who commit to stupendous client servicing.
Cheers to your team!!
t is indeed a pleasure to learn that there are organizations such as yourself who commit to stupendous client servicing.
Cheers to your team!!
Uma Parvathy
I just happened to book a round trip Air Ticket From Chennai to Vizag and back and A hotel room to stay there.
I just happened to book a round trip Air Ticket From Chennai to Vizag and back and A hotel room to stay there.
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Geetika helped me through the procedure. I would like to make a special mention, that she was really sweet, very patient and helpful. You need more people like her to teach other people what customer service is. I am a soft skills trainer myself and I hardly come across people, who actually take customer service seriously. Very good. I wish her all the best for her future in the company and I hope she keeps up the good work.
Geetika helped me through the procedure. I would like to make a special mention, that she was really sweet, very patient and helpful. You need more people like her to teach other people what customer service is. I am a soft skills trainer myself and I hardly come across people, who actually take customer service seriously. Very good. I wish her all the best for her future in the company and I hope she keeps up the good work.
Harish Mahajan
I would like you to take on record my appreciation at the professionalism exhibited by your staff
I would like you to take on record my appreciation at the professionalism exhibited by your staff
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This is one of the few web sites at which the consumer service is par excellence . Your Phones / voice menu doesn?t go into a loop , it is short and the attendant comes strait on the line also the transactions are cleared with utmost speed and accuracy It has been a wonderful Experience dealing with your company and it gives me great confidence in using your company
This is one of the few web sites at which the consumer service is par excellence . Your Phones / voice menu doesn?t go into a loop , it is short and the attendant comes strait on the line also the transactions are cleared with utmost speed and accuracy It has been a wonderful Experience dealing with your company and it gives me great confidence in using your company
Arundhati Chakraborty
I just booked my tkt- conf no 4917144.
I just booked my tkt- conf no 4917144.
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The call was handled by Bharat- and I wanted to share that it was handled perfectly. Bharat was very careful listening to my request, did not make me repeat, was very polite and gave me the best options.
I head Opeartions myself- and its really good to see such good & efficient service on the phone.
Please thank Bharat on my behalf and there obviously good work being done by the Managers & the training team.
The call was handled by Bharat- and I wanted to share that it was handled perfectly. Bharat was very careful listening to my request, did not make me repeat, was very polite and gave me the best options.
I head Opeartions myself- and its really good to see such good & efficient service on the phone.
Please thank Bharat on my behalf and there obviously good work being done by the Managers & the training team.
Pooja Gupta
An effort par excellence, which is worth the recognition. Thanks a lot for helping me out with my ticket booking and answering all the question on a day when you were off from work...
An effort par excellence, which is worth the recognition. Thanks a lot for helping me out with my ticket booking and answering all the question on a day when you were off from work...
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Must say your dedication towards your work and customer satisfaction has really impressed me ...
Thanks once again for all you help.
Must say your dedication towards your work and customer satisfaction has really impressed me ...
Thanks once again for all you help.
Prashant Mantry
Would like to thank the team of make my trip who have actually been of great help to me in this hour of an emergency need (in getting me a booking in Kingfisher)
Would like to thank the team of make my trip who have actually been of great help to me in this hour of an emergency need (in getting me a booking in Kingfisher)
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, specifically Ms.Pallavi who had the heart to understand the problem and give the solution a human touch which is generally not found. Thank you once again and this would go a long way in ensuring my loyalty towards makemytrip
, specifically Ms.Pallavi who had the heart to understand the problem and give the solution a human touch which is generally not found. Thank you once again and this would go a long way in ensuring my loyalty towards makemytrip
Ganesh V
It was that part of my year when I was planning for an Holiday outside India. After a hectic year in my work life, I was just waiting for an angel who would help me in preparing my trip, all my VISAS and all this in reasonable prizes.
It was that part of my year when I was planning for an Holiday outside India. After a hectic year in my work life, I was just waiting for an angel who would help me in preparing my trip, all my VISAS and all this in reasonable prizes.
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My major requirement was one agent who would set up everything for me and not make me wander around for various things both here as well as the place I would go...
One afternoon, while I was in office, a call came from Make my trip and fortunately I spoke to "Sushil Pandey" who inturn became my angel and created a wonderful experience.. Till this time, I have gone with my family for many trips within India by booking with Yatra, Travel Guru and so on but there system of communication just irritated me often as I had to keep a tab on the developments. I had planned to change the agent and Sushil was just too much of a gift for me and my family this vacation.
Not only did Sushil provide me an option of Thailand package but made sure that I was getting the best package.. Apart from this, he constantly followed up with me and made sure I was updated with the changes of the package, dates and even helped me with simplest of the details. It was just so nice to speak to Sushil and really appreciate his dedication at work!!!
He is truly a CUSTOMER HERO.. The facilities were just as promised and I was happy that Sushil did not exaggerate things unlike other agents..
With Sushil around in Make my trip, I would be happy to tour India and abroad during my holidays easily with my family.
Thanks Sushil for offering such good service and also appreciate the dedication you show each time I call you.
My major requirement was one agent who would set up everything for me and not make me wander around for various things both here as well as the place I would go...
One afternoon, while I was in office, a call came from Make my trip and fortunately I spoke to "Sushil Pandey" who inturn became my angel and created a wonderful experience.. Till this time, I have gone with my family for many trips within India by booking with Yatra, Travel Guru and so on but there system of communication just irritated me often as I had to keep a tab on the developments. I had planned to change the agent and Sushil was just too much of a gift for me and my family this vacation.
Not only did Sushil provide me an option of Thailand package but made sure that I was getting the best package.. Apart from this, he constantly followed up with me and made sure I was updated with the changes of the package, dates and even helped me with simplest of the details. It was just so nice to speak to Sushil and really appreciate his dedication at work!!!
He is truly a CUSTOMER HERO.. The facilities were just as promised and I was happy that Sushil did not exaggerate things unlike other agents..
With Sushil around in Make my trip, I would be happy to tour India and abroad during my holidays easily with my family.
Thanks Sushil for offering such good service and also appreciate the dedication you show each time I call you.
Ravneet Kaur
I'd like to mention here that if it wasn't for Deepak Taneja from MMT, we probably would have never found such an awesome hotel deal.
I'd like to mention here that if it wasn't for Deepak Taneja from MMT, we probably would have never found such an awesome hotel deal.
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Not only was the location & accommodation perfect, the courtesy and effort that he put into arranging this is truly commendable. I am a big fan of customer service and I believe there is no better way for a company to make loyal customers other than to have responsible and knowledgeable people like Deepak helping us lost souls and pointing us in the right direction. It's a guarantee, my next trip will be through make my trip and I shall be recommending it to the world. Kudos to your team and a million thank yours.
Not only was the location & accommodation perfect, the courtesy and effort that he put into arranging this is truly commendable. I am a big fan of customer service and I believe there is no better way for a company to make loyal customers other than to have responsible and knowledgeable people like Deepak helping us lost souls and pointing us in the right direction. It's a guarantee, my next trip will be through make my trip and I shall be recommending it to the world. Kudos to your team and a million thank yours.
Biswanath Bhattacharya
No word is sufficient enough to express my gratitude for the service provided by Ms. Monisha. She is excellent, really excellent. Any institution can flourish if it gets such a dedicated and sincere employee.
No word is sufficient enough to express my gratitude for the service provided by Ms. Monisha. She is excellent, really excellent. Any institution can flourish if it gets such a dedicated and sincere employee.
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The way she tackled me, cajoled me and ultimately prevailed on me is quite remarkable.
I am working as Additional Director in premiere department of Govt. of Tripura and naturally I have to interact with numerous people coming from various strata of the society and thereby , I've acquired an uncanny quality of judging people from their conversation.
With this long experience behind me I can unhesitatingly say that she is one of the assets of the Make mytrip. I wish her an excellent future!
The way she tackled me, cajoled me and ultimately prevailed on me is quite remarkable.
I am working as Additional Director in premiere department of Govt. of Tripura and naturally I have to interact with numerous people coming from various strata of the society and thereby , I've acquired an uncanny quality of judging people from their conversation.
With this long experience behind me I can unhesitatingly say that she is one of the assets of the Make mytrip. I wish her an excellent future!