The Quilon Beach Hotel

The Quilon Beach Hotel

Dear Mr. Venugopal, Thank you so much for your wonderful feedback! We’re delighted to know you enjoyed our excellent beachfront location, the beautiful views of Kollam Beach, and the easy access to the beach and park. Your kind words about our friendly and caring service truly mean a lot to our team. We look forward to welcoming you back soon for another memorable stay by the sea! Sincere regards, Vinod Kurup | Reservation Manager The Quilon Beach Hotel & Convention Centre, Kollam

The Quilon Beach Hotel

Dear Mr. Prateek, Thank you for sharing your valuable feedback. We’re glad to know you enjoyed the food quality and appreciated the helpful and courteous service of our team. We’ve noted your suggestions regarding the limited vegetarian options, swimming pool maintenance, and TV channel selection. Your inputs are very helpful, and we’ll work towards improving these areas to enhance our guests’ overall experience. We truly appreciate your constructive comments and hope to welcome you back for a more delightful stay in the future. Sincere regards, Vinod Kurup | Reservation Manager The Quilon Beach Hotel & Convention Centre, Kollam

The Quilon Beach Hotel

Dear Ms. Shreya, Thank you for your feedback. We are delighted that you enjoyed your stay, the cleanliness of your room and bathroom, and the mesmerizing view. Regarding the pool’s water outlet, we will take immediate action to ensure it is safe for our guests. We look forward to welcoming you back for another memorable stay. Sincere regards, Vinod Kurup | Reservation Manager The Quilon Beach Hotel & Convention Centre, Kollam

The Quilon Beach Hotel

Dear Mr. Sahil, We sincerely regret the inconvenience you faced during your stay and thank you for sharing your valuable feedback. Please allow us to clarify — slippers are always available on request, and we ensure to maintain two soaps in every room. Regarding TV channels, we provide a selected set as standard, however, any additional channels can be subscribed to on guest request. We are also reviewing the concern raised about the shower drainage with our team to ensure it is rectified immediately. We truly value your patronage and hope you will give us another chance to serve you better. Sincere regards, Vinod Kurup | Reservation Manager The Quilon Beach Hotel & Convention Centre, Kollam

The Quilon Beach Hotel

Dear Ms. Nayana, Greetings from The Quilon Beach Hotel & Convention Centre, Kollam! Thank you for sharing your wonderful feedback. We are delighted to know that your stay was very pleasant and that our Front Office team members—Aparna, Arunima, and Abhirami, made such a positive impression and your appreciation has been shared with them. We also truly value your special mention of Mr. Antony from our Security team. It was our pleasure to host you, and we look forward to welcoming you back soon. Sincere regards, Vinod Kurup | Reservation Manager

The Quilon Beach Hotel

Dear Dr. Allen, Thank you for sharing your kind words. We’re delighted to know you had a comfortable and pleasant stay with us. Your special appreciation for Arunima, Aparna, Jaison, Abhirami, and Ashwin has been shared with them, and they are thrilled to have made your visit memorable. We truly value your recommendation and look forward to welcoming you again soon. Sincere regards Vinod Kurup I Reservation Manager The Quilon Beach Hotel & Convention Centre

The Quilon Beach Hotel

Dear Mr. Alex, Thank you for taking the time to share your kind review. We're delighted to know that you had a pleasant stay with us. It's wonderful to hear that you found the rooms neat and clean, enjoyed the breakfast, and appreciated the good service. We’re especially happy to know that your child had a great time at our well-maintained swimming pool, it’s always a joy when our young guests leave with happy memories! Looking forward to welcoming you and your family again for another enjoyable stay. Sincere regards, Vinod Kurup Reservation Manager | The Quilon Beach Hotel & Convention Centre

The Quilon Beach Hotel

Dear Mr. Yadu Mohandas, Thank you so much for your wonderful review! We’re delighted to hear that you had an amazing experience with us. It's heartening to know that you enjoyed the scenic beach views, delicious food, and our team’s attentive and professional service. A special thank you for recognizing Manu and Aparna for their exceptional hospitality. Your kind words will certainly be shared with them, and we’re glad they helped make your stay truly memorable. We deeply appreciate your high recommendation and look forward to welcoming you back for another peaceful beachside getaway in Kollam. Sincere regards Vinod Kurup Reservation Manager | The Quilon Beach Hotel & Convention Centre, Kollam

The Quilon Beach Hotel

Dear Sir, Greetings from The Quilon Beach Hotel & Convention Centre, Kollam Thank you for taking the time to share your kind feedback. We’re delighted to know that you enjoyed our prime location, the exceptional views from your room, and found our team to be professional. It’s wonderful to hear that your stay was comfortable. We look forward to welcoming you back for another memorable experience by the beach. Sincere regards, Vinod Kurup Reservation Manager

The Quilon Beach Hotel

Dear Madam, Thank you for sharing your feedback. We’re glad to know you had a comfortable stay and found the services, food, and location satisfactory. We look forward to welcoming you again to Quilon Beach Hotel. Sincere regards, Vinod Kurup Reservation Manager The Quilon Beach Hotel & Convention Centre

The Quilon Beach Hotel

Dear Sir, Thank you for taking the time to share your feedback. While we are pleased to know that you found our location convenient, we are truly sorry to hear that your experience fell short of expectations. Please note that our Spa and Gym are currently under maintenance, and this has been clearly mentioned on all our online travel agency platforms, including MMT, to ensure transparency for our guests. We are deeply concerned about your feedback regarding the denial of your basic request for appam and the unprofessional behaviour of the restaurant staff. This is not the standard we strive to maintain. Your feedback has been noted seriously and will be reported to the higher authorities for immediate review and necessary action. Additionally, we sincerely apologize for the lack of luggage assistance during your arrival. This too has been taken seriously and brought to the attention of our senior management. We truly regret the inconvenience caused and appreciate your feedback, which helps us improve our service standards. We hope you may consider giving us another opportunity to provide you with a more pleasant stay in the future. Sincere regards, Vinod Kurup Reservation Manager

The Quilon Beach Hotel

Dear Sir, Thank you for your wonderful feedback! We are delighted to hear that your stay was truly enjoyable and that our team made you feel welcome from the moment you arrived. It's great to know that you appreciated the cleanliness of our rooms, the attentiveness of our staff, and the quality of our complimentary breakfast. Your kind words encourage us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to The Quilon Beach Hotel & Convention Centre soon! Sincere regards, Vinod Kurup Reservation Manager The Quilon Beach Hotel & Convention Centre

The Quilon Beach Hotel

Dear Sir, Thank you for sharing your wonderful experience with us! We're thrilled to hear you enjoyed the breakfast and had a pleasant stay. A special thank you for recognizing our front office team — Renju, Divya, and Rita will be delighted to hear your appreciation. We look forward to welcoming you back soon! Sincere regards, Vinod Kurup Reservation Manager

The Quilon Beach Hotel

Dear Sir, Thank you so much for your kind words! We're delighted to hear that you enjoyed our beach view premium rooms and found the vegetarian food delicious. It's always our pleasure to provide a memorable experience right by the sea. We look forward to welcoming you back again soon! Sincere regards, Vinod Kurup Reservation Manager

The Quilon Beach Hotel

Dear Sir, Thank you so much for your kind words! We’re glad to hear you enjoyed the food and found our staff friendly and helpful. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit to the area. Sincere regards Vinod Kurup Reservation Manager

The Quilon Beach Hotel has replied on Tue May 20 09:18:36 IST 2025

Dear Sir, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our rooms, amenities, beautiful views, and the breakfast and dinner spreads. Providing great service and a comfortable stay is our top priority, and we’re happy to know you felt well cared for. We look forward to welcoming you back to The Quilon Beach Hotel soon! Sincere regards, Vinod Kurup Reservation Manager The Quilon Beach Hotel & Convention Centre

The Quilon Beach Hotel has replied on Fri Feb 28 15:58:17 IST 2025

Dear Sir, We are truly delighted to read your heartfelt review! It’s always a pleasure to welcome you back to Quilon Beach Hotel, and we’re thrilled that you had another memorable stay with us.

The Quilon Beach Hotel has replied on Mon Feb 17 13:05:02 IST 2025

Dear Sir, Thank you for your feedback, and we sincerely apologize for not meeting your expectations. We regret the inconvenience caused during your stay and will address the issues you mentioned with the concerned teams. We appreciate your comments, as they help us improve our services. We hope to have the opportunity to welcome you again and provide a better experience.

The Quilon Beach Hotel has replied on Mon Feb 17 12:53:22 IST 2025

Dear Sir, We deeply regret that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused during your stay. At Quilon Beach Hotel, we strive to offer exceptional service and facilities, and your feedback helps us improve. We have taken your comments regarding the front desk staff, restaurant, and breakfast quality seriously and will address these concerns with the respective teams to ensure a better experience for future guests. As for the lift, we are happy to inform you that it is now running smoothly, and we are taking steps to maintain its functionality at all times. We value all guest feedback and hope to have the opportunity to welcome you again in the future, ensuring a much more pleasant stay.