The Orion Plaza - Nehru Place

The Orion Plaza - Nehru Place has replied on Sat Nov 22 11:32:49 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand your concerns regarding the accessibility of the hotel, worn towels, and the breakfast options. Please know that we are constantly working on improving our facilities and services. Your comments regarding room amenities and the dining experience have been shared with our management team for immediate attention, and we are taking steps to enhance comfort and quality for our guests. We truly value your feedback and hope to have another opportunity to provide you with a more comfortable and enjoyable stay in the future. Warm regards, Guest Relations Manager The Orion Plaza

The Orion Plaza - Nehru Place has replied on Thu Nov 20 11:03:46 IST 2025

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us at The Orion Plaza. We sincerely apologize for the inconvenience you experienced. This is not the standard we aim to deliver. Your comments regarding room cleanliness, stained sheets, washroom condition, and lack of accessible plug points have been taken very seriously. We have already addressed this with our housekeeping and maintenance teams to ensure such lapses do not occur again. We truly value your feedback as it helps us improve. We hope you will give us another opportunity in the future to provide you with a much better experience. Warm regards, Guest Relations Manager The Orion Plaza

The Orion Plaza - Nehru Place

Dear Valued Guest, We sincerely apologize for the inconvenience you faced during your stay at The Orion Plaza, Nehru Place. Your feedback is extremely valuable to us, and we are truly sorry to learn that your experience did not meet expectations. Please be assured that this is not the standard of service we aim to provide. We have taken your comments very seriously and have already addressed the concerns regarding room maintenance, cleanliness, and staff responsiveness with our housekeeping and front office teams to ensure such incidents are not repeated. We would appreciate the opportunity to make it right and regain your trust. Kindly reach out to us so that we can personally look into your experience. Warm regards, Guest Relations Manager The Orion Plaza

The Orion Plaza - Nehru Place has replied on Thu Nov 13 17:33:53 IST 2025

Dear Valued Guest, Thank you for sharing your feedback. We sincerely regret that your stay at The Orion Plaza did not meet your expectations. Guest comfort and satisfaction are our top priorities, and we’re sorry to learn about the cleanliness and service concerns you experienced. Your comments have been shared with our housekeeping and service teams to ensure immediate improvement. We’re also reviewing our food hygiene standards to prevent any such inconvenience in the future. We truly value your input and hope you will give us another opportunity to provide you with a much-improved experience on your next visit. Warm regards, Guest Relations Manager The Orion Plaza

The Orion Plaza - Nehru Place has replied on Thu Nov 13 17:34:46 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience and apologize for the inconvenience caused during your stay. This is certainly not the standard we strive to maintain at The Orion Plaza. Please be assured that we have addressed your concerns with our housekeeping and maintenance teams to ensure such issues do not recur. We truly value your feedback and would appreciate the opportunity to serve you better on your next visit. Warm regards, Guest Relations Manager The Orion Plaza

The Orion Plaza - Nehru Place

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Cleanliness and guest comfort are top priorities for us, and we regret that we fell short in your case. Please be assured that your comments have been shared with our housekeeping and maintenance teams for immediate review. We would appreciate the opportunity to make this right and restore your confidence in us. Kindly contact us so we can address your concerns personally. Warm regards, Guest Relations Manager The Orion Plaza

The Orion Plaza - Nehru Place has replied on Mon Oct 13 14:39:30 IST 2025

Dear Valuable Guest, Thank you for sharing your feedback and rating your stay at The Orion Plaza. We are delighted to know that you found our location convenient, our staff helpful, and the breakfast enjoyable. Your kind words about the cleanliness and overall experience mean a lot to us. We look forward to welcoming you again on your next visit and providing an even better experience. Warm regards, The Orion Plaza Team

The Orion Plaza - Nehru Place has replied on Fri Oct 10 12:45:23 IST 2025

Dear Guest, Thank you for sharing your experience. We are delighted to know that you found the room clean, well-maintained, and comfortable, especially with the bed accommodating your height! Your kind words about our facilities and a restful sleep mean a lot to us. We look forward to welcoming you again on your next visit and ensuring another pleasant stay. Warm regards, The Orion Plaza Team

The Orion Plaza - Nehru Place has replied on Fri Oct 10 12:46:24 IST 2025

Dear Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that you had a pleasant stay and that our staff could make your check-in experience welcoming. We also appreciate your kind words regarding the proactive resolution of the faucet issue and the breakfast spread. We sincerely apologize for the inconvenience caused regarding the metro station directions. Your suggestion is very valuable, and we will ensure our team is better informed and that our property information is updated for smoother guidance in the future. Your detailed feedback helps us improve, and we hope to welcome you again soon for an even more seamless experience. Warm regards, The Orion Plaza Team

The Orion Plaza - Nehru Place has replied on Fri Sep 26 11:28:07 IST 2025

Dear Satyam, Thank you for sharing your detailed feedback. We’re glad to know you had a good stay with us. We truly value your observations regarding the approach road, parking space, and room amenities. Your comments about the furniture, fixtures, and bathrooms have been noted, and we are working towards improvements to enhance guest comfort. Regarding our outside food policy, it is in place to maintain hygiene and service standards, but we understand your perspective and will re-evaluate it. We appreciate your recommendation and look forward to welcoming you again for an even better experience. Warm regards, Team The Orion Plaza

The Orion Plaza - Nehru Place has replied on Sat Sep 27 12:51:30 IST 2025

Dear Manish, Thank you for sharing your feedback. We regret that your stay did not fully meet your expectations. Your comments are valuable to us, and we will review them with our team to improve our services and guest experience. We hope to have the opportunity to welcome you again and provide you with a more comfortable and memorable stay in the future.

The Orion Plaza - Nehru Place has replied on Fri Sep 26 11:31:23 IST 2025

Dear Valuable Guest, Thank you for sharing your wonderful feedback. We’re delighted to know you enjoyed the food, cleanliness, and service, and that our team could make your stay comfortable. Your kind words motivate us to keep delivering the best experiences to our guests. We look forward to welcoming you again soon. Warm regards, Team The Orion Plaza

The Orion Plaza - Nehru Place has replied on Fri Sep 26 11:35:54 IST 2025

Dear Valuable Guest, Thank you for sharing your feedback with us. We’re sorry to hear that your experience was only average, as we always strive to provide a more comfortable and memorable stay for our guests. Your comments are valuable, and we will certainly review our services to improve further. We hope to have the opportunity to welcome you again and provide you with a better experience on your next visit. Warm regards, Team The Orion Plaza

The Orion Plaza - Nehru Place

Dear Valuable Guest, We sincerely regret to hear about your unpleasant experience at The Orion Plaza. Maintaining high standards of hygiene and providing courteous service are our top priorities, and we apologize for falling short during your stay. Your feedback has been shared with our team to ensure immediate improvements in cleanliness, ambience, and staff behavior. We would appreciate the opportunity to make it right and provide you with a better experience in the future. Please feel free to reach out to us directly at +91 742–8555–990 or via email so we can address your concerns personally. Warm regards, The Orion Plaza Team

The Orion Plaza - Nehru Place has replied on Mon Sep 15 12:30:52 IST 2025

Dear Valuable Guest, Thank you for choosing The Orion Plaza and for sharing your wonderful feedback. We are delighted to know that you had a good experience and appreciated our service, cleanliness, and hospitality. Your kind words truly motivate our team to keep delivering the best to our valued guests. We look forward to welcoming you again for another pleasant stay with us. Warm regards, Team The Orion Plaza

The Orion Plaza - Nehru Place has replied on Wed Aug 27 17:17:10 IST 2025

Dear Mr. Dutta, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay with us and appreciated our central location, well-maintained facilities, and value for money. It was our pleasure to host you and your family for 3 days, and we are glad we could make your experience memorable. We look forward to welcoming you again soon at The Orion Plaza. Warm regards, Team The Orion Plaza

The Orion Plaza - Nehru Place has replied on Tue Aug 19 16:56:36 IST 2025

Dear Ms. Divyani, Thank you for sharing your wonderful feedback and for rating us 5/5. We are delighted to know you had a memorable stay at The Orion Plaza and that you enjoyed our staff hospitality, food, and room comfort. Your kind words motivate our team to keep delivering the best service. We look forward to welcoming you again soon! Warm regards, Team The Orion Plaza

The Orion Plaza - Nehru Place has replied on Tue Aug 19 17:02:52 IST 2025

Dear Mr. Shivam, Thank you for choosing The Orion Plaza and for sharing your wonderful feedback. We’re delighted to know you enjoyed the location, cleanliness, hospitality, and flexible services during your business trip. Your kind words motivate our team to continue delivering the best guest experience. We look forward to welcoming you again soon! Warm regards, Team The Orion Plaza

The Orion Plaza - Nehru Place has replied on Tue Aug 19 17:17:13 IST 2025

Dear Guest, Thank you for sharing your wonderful feedback on your stay at The Orion Plaza. We are delighted to know you enjoyed our prime location, comfortable rooms, delicious food, and ample parking facilities. Your appreciation truly motivates our team to keep delivering the best hospitality experience. We look forward to welcoming you back soon for another excellent stay. Warm regards, Team The Orion Plaza

The Orion Plaza - Nehru Place has replied on Tue Jul 29 13:01:43 IST 2025

Dear Mr. Shashidhar Harikrishna Giri, Thank you for sharing your feedback. We sincerely regret that your stay at The Orion Plaza did not meet your expectations. Please accept our apologies for the inconvenience caused due to noise disturbances and missing in-room amenities. This is certainly not the experience we aim to provide. Your comments about the room condition and service standards have been shared with the concerned departments, and corrective action is being taken on priority. We are continuously working to improve our facilities and guest experience, and your feedback is invaluable in this process. We hope to have the opportunity to welcome you again and provide a more comfortable and pleasant stay. Warm regards, Team The Orion Plaza