The Fern Residency, Bhuj

The Fern Residency, Bhuj has replied on Wed Oct 01 11:27:38 IST 2025

Dear Sir , It was a pleasure to have you stay at The Fern Residency Bhuj and we thank you for your time to post feedback. I am extremely disappointed to know of the inconveniences you have experienced during your recent stay with us. Please be rest assured that this has been well noted and your feedback has been discussed with each team individually. I would like to assure you that we have taken all necessary measures and actions to ensure that these shortcomings do not occur again in the future. Please feel free to contact me on your next visit. I will personally look after all aspects of your stay. We look forward to your visit! Thank you, Kind regards Supratim Mitra General Manager, The Fern Residency Bhuj.

The Fern Residency, Bhuj has replied on Fri Sep 12 09:45:44 IST 2025

Dear Guest, It was a pleasure to have you stay at The Fern Residency Bhuj and we thank you for your time to post feedback. We are delighted that you had an enjoyable stay with us. Your generous compliments of our service and facilities, is very encouraging and will inspire us towards achieving excellence. The team and I look forward to the pleasure of welcoming you back again. Thank you, Kind regards, Supratim Mitra General Manager, The Fern Residency Bhuj

The Fern Residency, Bhuj has replied on Mon Sep 08 11:34:31 IST 2025

Dear Guest, It was a pleasure to have you stay at The Fern Residency Bhuj and we thank you for your time to post feedback. We are delighted that you had an enjoyable stay with us. Your generous compliments of our service and facilities, is very encouraging and will inspire us towards achieving excellence. The team and I look forward to the pleasure of welcoming you back again. Thank you, Kind regards, Supratim Mitra General Manager, The Fern Residency Bhuj

The Fern Residency, Bhuj has replied on Fri Sep 05 15:36:03 IST 2025

Dear Nilesh Deore, We are saddened to hear about your less than perfect experience with us. It's unfortunate that our room size didn't meet your expectation. We have various room options available and maybe a larger one would have been more suited to your needs. Your feedback regarding the lack of space for bags will surely be taken into consideration for future improvements. On the issue of hot water, we apologize for any inconveniences you may have faced. We value the comfort of our guests and aim to provide continuous hot water supply. It appears we fell short of your expectations in this regard and for that, we genuinely regret. Your feedback will be passed along to our technical team to prevent similar occurrences in the future. We encourage you to bring such matters to our attendants for quick remediation next time. Whilst we are aware of the inconveniences faced by you, we hope that you will give us another chance to offer you an improved experience. Be assured, we are committed to exceeding your expectations on your next stay. Supratim Mitra General Manager

The Fern Residency, Bhuj has replied on Sat Aug 23 00:16:57 IST 2025

Dear SHREYANS SHAH, We appreciate the time you took to share a detailed feedback on your recent stay at Fern Residency, Bhuj. It's great to hear that our location was convenient for your travel. However, we are disheartened to read about your disappointments. We understand the hardship caused due to the absence of a separate remote for AC, it is something we are planning to improve. Please be assured that we are dedicated to refining the issue with our culinary offerings. Our culinary team takes pride in crafting delectable dishes, and we regret that we didn't meet your expectations this time. As for the indoor games and swimming pool size, your feedback is valuable and will be passed to management for necessary improvements. Furthermore, the absence of our laundry and car cleaning staff during your stay was unusual and we are looking into it to ensure consistency of service. We strive to provide superior experiences for all our guests and will use your feedback to better our offerings. Supratim Mitra General Manager

The Fern Residency, Bhuj has replied on Tue Aug 19 22:26:33 IST 2025

Dear Hardik Zalariya, We appreciate your detailed feedback from your recent stay. It’s reassuring to know that you found our staff to be very good and the food quality pleasing. Also glad that you found it to be good for the family and were content with our pricing. However, we also noted some areas that didn’t meet your expectations, and for this, we regret any inconveniences caused. We took note of your comments about the doorbell and dustbin issues and have already alerted our maintenance team to ensure this gets fixed promptly. Furthermore, we take your suggestion on some renovation seriously. We continually strive to improve our rooms and facilities and your input help us better our services. Again, our gratitude for your feedback and looking forward to hosting you again where you can experience the improvements first-hand. Supratim Mitra General Manager

The Fern Residency, Bhuj has replied on Wed Aug 06 16:03:32 IST 2025

Dear Sir , It was a pleasure to have you stay at The Fern Residency Bhuj and we thank you for your time to post feedback. I am extremely disappointed to know of the inconveniences you have experienced during your recent stay with us. Please be rest assured that this has been well noted and your feedback has been discussed with each team individually. I would like to assure you that we have taken all necessary measures and actions to ensure that these shortcomings do not occur again in the future. Please feel free to contact me on your next visit. I will personally look after all aspects of your stay. We look forward to your visit! Thank you, Kind regards Supratim Mitra General Manager, The Fern Residency Bhuj

The Fern Residency, Bhuj has replied on Sat Aug 16 00:15:28 IST 2025

Dear Aparna Patel, We're glad to hear you enjoyed the food and found our dining staff courteous. It's disheartening to learn about your dissatisfaction with the front desk and housekeeping staff. We strive to maintain a high standard of service and your feedback offers valuable insight into areas for improvement. Your note about the bell system and it being used excessively has been taken on board. We understand that peace and quiet are fundamental to a satisfying stay, so we'll work to ensure this issue is promptly addressed. Moreover, the condition of the bathroom is definitely not in line with our standards and for that, we deeply regret the discomfort caused. Issues such as water leakage from taps shouldn't occur and we assure you it will be reviewed thoroughly with our maintenance team to prevent any future recurrences. Please, do consider giving us another chance to better serve you. We'll do our utmost to ensure your next stay is nothing short of excellent. Supratim Mitra General Manager

The Fern Residency, Bhuj has replied on Sat Jul 12 15:48:34 IST 2025

Dear Guest, It was a pleasure to have you stay at The Fern Residency Bhuj and we thank you for your time to post feedback. We are delighted that you had an enjoyable stay with us. Your generous compliments of our service and facilities, is very encouraging and will inspire us towards achieving excellence. The team and I look forward to the pleasure of welcoming you back again. Thank you, Kind regards, Supratim Mitra General Manager, The Fern Residency Bhuj

The Fern Residency, Bhuj has replied on Sat Aug 16 00:14:39 IST 2025

Dear Ranjit Thakur, We're absolutely delighted to learn about your wonderful experience! It gladens us to know that our team managed to exceed your expectations with their proactivity, cleanliness, understanding, and catering to your special requests. The fact that you enjoyed our food offerings - be it snacks, buffet, or especially prepared Poha - truly brings a smile to us as we give special emphasis on providing top-notch culinary experience. Moreover, we are more than happy to accommodate special requests like early check-ins whenever possible to provide comfort and ease during the stay. Your kind words inspire us to keep delivering excellent service. We are equally thrilled that your staying experience was superb. Looking forward to welcoming you back for yet another memorable stay. Supratim Mitra General Manager

The Fern Residency, Bhuj has replied on Sat Aug 16 00:14:49 IST 2025

Dear Omprakash Kumar Nirala, We're genuinely regretful to hear about your issues with the internet and the breakfast variety. Internet connectivity is vital, especially for business trips. We acknowledge the issue you had in the reception area and within your room with your devices. This is certainly not the standard service we aim to provide. Your concern has been forwarded to the technical department for immediate resolution. Regarding the breakfast, we strive to cater to a diverse crowd and attempt to offer variety in our menu. We understand that you were not satisfied with the meals provided during your stay. Your feedback is valuable to us. It's regrettable that the repetitive menu became an inconvenience. We'll discuss these points with the culinary team. We appreciate your detailed feedback as it helps us identify our areas of improvement. Assuring you better standards during your next visit. Thank you again for bringing this to our attention. Supratim Mitra General Manager

The Fern Residency, Bhuj has replied on Fri Aug 08 09:17:38 IST 2025

Dear Guest, It was a pleasure to have you stay at The Fern Residency Bhuj and we thank you for your time to post feedback. We are delighted that you had an enjoyable stay with us. Your generous compliments of our service and facilities, is very encouraging and will inspire us towards achieving excellence. The team and I look forward to the pleasure of welcoming you back again. Thank you, Kind regards, Supratim Mitra General Manager, The Fern Residency Bhuj

The Fern Residency, Bhuj has replied on Thu Aug 07 13:42:16 IST 2025

Dear Ajjaay Kariy, I'm genuinely sorry to hear about your unsatisfactory experience related to our staff and management team. We deeply value your feedback and we’re committed to providing our customers with the highest level of service. The issue you faced is not typical of the level of service we strive to provide and we apologize for the inconvenience caused. We will take your feedback very seriously and immediately address this with our team to prevent similar situations from happening in the future. In the meantime, we would very much appreciate another opportunity to make it up to you. If you are open to this, could you please share additional details about your experience? This information would be extremely helpful to make necessary improvements and to provide the best service to our customers. Again, we greatly appreciate your feedback and will use it to foster improvements where needed. Thank you for bringing this to our attention. Supratim Mitra General Manager

The Fern Residency, Bhuj has replied on Sun Jun 01 16:38:13 IST 2025

Dear Guest, It was a pleasure to have you stay at The Fern Residency Bhuj and we thank you for your time to post feedback. We are delighted that you had an enjoyable stay with us. Your generous compliments of our service and facilities, is very encouraging and will inspire us towards achieving excellence. The team and I look forward to the pleasure of welcoming you back again. Thank you, Kind regards, Supratim Mitra General Manager, The Fern Residency Bhuj

The Fern Residency, Bhuj has replied on Fri May 09 12:22:24 IST 2025

Dear Vijay Jivanbhai Devani, We're very sorry to hear about your recent experience. It is indeed essential for us to ensure that our passengers have a safe and comfortable journey. We’re taking your feedback seriously and we're already working to address the issues you pointed out, specifically maintaining the appropriate capacity of passengers and avoiding people sitting in walkways which can cause inconvenience to all. Your feedback helps us to identify areas where we need to improve. We believe in continuous improvement and it's through feedback like yours that help us to deliver the high quality of service that is expected from us. We will proactively keep working to prevent such incidents in the future. Please rest assured that your concerns are being addressed and corrective measures are being put in place. Supratim Mitra General Manager

The Fern Residency, Bhuj has replied on Fri Apr 18 12:39:14 IST 2025

Dear Guest, It was a pleasure to have you stay at The Fern Residency Bhuj and we thank you for your time to post feedback. We are delighted that you had an enjoyable stay with us. Your generous compliments of our service and facilities, is very encouraging and will inspire us towards achieving excellence. The team and I look forward to the pleasure of welcoming you back again. Thank you, Kind regards, Supratim Mitra General Manager, The Fern Residency Bhuj

The Fern Residency, Bhuj has replied on Tue Apr 15 16:30:18 IST 2025

Dear YASUSHI SUGAI, We're genuinely delighted to read your review and find out that you seem to have had such a positive experience with us. Your admiration of our breakfast buffet is especially warming, as we strive to offer a variety of choices for all kinds of taste preferences. It's great to hear that our Hakka noodles and momos were able to satiate your cravings, too. We believe customer satisfaction to be at the heart of a gratifying stay, so your kind words about our team's flexibility truly mean quite a lot to us. We're glad we could accommodate your room change request and contribute to making your stay even more pleasant. We certainly hope to welcome you back in the future for another memorable experience. Until then, do take care. We look forward to your next visit. Supratim Mitra General Manager

The Fern Residency, Bhuj has replied on Tue Apr 08 09:42:49 IST 2025

Dear Sir , It was a pleasure to have you stay at The Fern Residency Bhuj and we thank you for your time to post feedback. I am extremely disappointed to know of the inconveniences you have experienced during your recent stay with us. Please be rest assured that this has been well noted and your feedback has been discussed with each team individually. I would like to assure you that we have taken all necessary measures and actions to ensure that these shortcomings do not occur again in the future. Please feel free to contact me on your next visit. I will personally look after all aspects of your stay. We look forward to your visit! Thank you, Kind regards Supratim Mitra General Manager, The Fern Residency Bhuj.

The Fern Residency, Bhuj has replied on Tue Mar 25 23:37:12 IST 2025

Dear , We acknowledge your feedback. Immediate action will be taken for pest control and food quality. Supratim Mitra General Manager