सरोवर पोर्टिको जालंधर

सरोवर पोर्टिको जालंधर Tue Sep 23 19:49:37 IST 2025 को जवाब दिया है

Dear Sunit Roy, We are deeply concerned to hear about your experience during breakfast. We understand that the conduct of our staff did not meet the standard of service you expected, especially in terms of their casual attitudes and lack of responsiveness. We cannot stress enough how disappointed and embarrassed we are that you were not provided with the ideal level of service we aim to deliver each day. Your feedback is highly valuable to us and we will use this as an opportunity to improve. Rest assured, an immediate evaluation and training for our staff regarding responsiveness and professionalism of service will be conducted. It is unacceptable that your request for tea was ignored, and that your dining experience was marred as a result. Please give us another chance to serve you, we promise to provide a better experience that will hopefully restore your faith in our service. Once again, we express our deep regret, and we will ensure that similar incidents do not occur in the future. Anibrata Bose

सरोवर पोर्टिको जालंधर Tue Sep 16 19:07:04 IST 2025 को जवाब दिया है

Dear Mansha Kaur, Great to hear that your experience with us was to your satisfaction! We're glad that you appreciated the food and found our staff professional. It's always fulfilling to learn that our guests have enjoyed their stay. Your feedback gives us the motivation to keep improving and ensure we provide the best possible service. Do visit us again for another wonderful experience and feel free to recommend us to your friends and family. Looking forward to future opportunities to serve you! Anibrata Bose

सरोवर पोर्टिको जालंधर Wed Aug 13 00:55:13 IST 2025 को जवाब दिया है

Dear Priya Ranjan, We're delighted to hear that you found your experience with us amazing. It's always heartening to learn that our guests appreciate the aesthetic design and decor of our rooms, particularly the views of the pool. We take great pride in providing a quick and efficient service, and we're pleased that this aspect exceeded your expectations. Your positive feedback serves as motivation for our team to continuously strive for excellence. If there's anything else that you loved about your stay or if you have suggestions for us to improve, feel free to share. We want to make your next experience even more delightful. Looking forward to seeing you soon! Karun Arora General Manager

सरोवर पोर्टिको जालंधर Wed Aug 13 00:55:23 IST 2025 को जवाब दिया है

Dear junaid Rather, We're thrilled to hear that your stay with us was an enjoyable one! It's especially fulfilling to know that our friendly staff made a positive impact on your visit. Each member of our team strives to provide the highest standard of hospitality, so we're glad we've met your expectations. It's also great to hear that you admire the food and spacious rooms we offer. Our goal is to provide comfort and convenience to our guests, so we're glad you appreciated that. Your high recommendation means a lot to us and we can't wait to welcome you back soon! Have a great day! Karun Arora General Manager

सरोवर पोर्टिको जालंधर Wed Aug 13 00:55:31 IST 2025 को जवाब दिया है

Dear Mayank V, We're extremely glad to know that your stay with us turned out to be quite a pleasant one! It's wonderful to hear that our host took good care of you and you found the property engaging. We aim to provide unique and delightful experiences to all our guests and it sounds like we hit the mark for you. Your encouraging words really mean a lot to us. We are looking forward to serving you again on your next visit. Karun Arora General Manager

सरोवर पोर्टिको जालंधर

Dear Akash Kashyap, We're thrilled to read about your experience with us, your kind words about our team members certainly brought a smile to our faces. It is wonderful to hear how well Mr. Dharam and Mr. Gourav served and counseled you. They're indeed two of our many dedicated team members who contribute to the warm, welcoming service we strive for. It’s their friendly and efficient approach that marks us out in the market!! Your feedback goes a long way in encouraging our team, and we assure you our commitment towards delivering excellent customer service will continue. Your remarks will definitely be shared with Mr. Dharam and Mr. Gourav, it will motivate them and our team to maintain and further extend the level of service that you enjoyed during your visit. We look forward to welcoming you and providing the same pleasant experience in the future. Be sure to let us know if there's anything else we can assist you with. Here's to your next visit! Karun Arora General Manager

सरोवर पोर्टिको जालंधर Wed Aug 13 00:56:01 IST 2025 को जवाब दिया है

Dear Khushdeep Singh, We sincerely appreciate your positive feedback and are delighted to know that you found our facilities to be good value for money. Our staff, particularly those at the front desk, are indeed our greatest assets and we're glad they made your experience even more enjoyable. We are dedicated to providing our guests with a wonderful experience and we are pleased we were able to exceed your expectations. We appreciate your recommendation and look forward to hosting more amazing experiences for you and your family in the future. Karun Arora General Manager

सरोवर पोर्टिको जालंधर Wed Aug 13 00:55:51 IST 2025 को जवाब दिया है

Dear Nitin Agarwal, We're happy to learn that you have selected our establishment as your frequent stay and have been satisfied with the cleanliness and comfort. We've taken note of your input concerning the unavailability of food items during late hours. Certainly, your comfort is of utmost importance to us. Thus, we are discussing this issue with our catering team to find a viable solution. We understand that having access to food at all hours is essential especially for our guests who might have different schedules due to travel or work. We look forward to updating you with the improvements on your next visit. Your constructive feedback is valuable in helping us serve you better! Karun Arora General Manager

सरोवर पोर्टिको जालंधर Wed Aug 13 00:55:42 IST 2025 को जवाब दिया है

Dear Daksh Sharma, We're delighted to hear that your first visit to our establishment was a positive one. It is heartening to know that you appreciated the quality of our food, which we strive to maintain at the highest level. We are also glad that our staff's service met your expectations, as delivering excellent, timely service is a top priority for us. Maintaining such excellence requires a commitment to continuous improvement, and feedback from customers like you provides us with invaluable insights. Your positive experience inspires us to continue to strive for excellence in our delivery. We look forward to providing you with the same quality food and service in the future. Feel free to share any suggestions or requests you might have as we are always looking to exceed our customers' expectations. Hope to see you again soon. Karun Arora General Manager

सरोवर पोर्टिको जालंधर Fri Aug 15 15:30:21 IST 2025 को जवाब दिया है

Dear Manpreet Singh, Acknowledged. We'll enhance cleanliness & improve food quality to meet your expectations next time. Karun Arora General Manager

सरोवर पोर्टिको जालंधर Sat Aug 16 00:13:04 IST 2025 को जवाब दिया है

Dear Pardip Bhatti, Glad to hear you enjoyed our service! Your support is truly appreciated. Karun Arora General Manager