Rude behaviour of the receptionist. They don’t supply house keeping stuff like hairoil if you ask , & even they don’t bother to u fine that they don’t keep such things . Moreover they allocated lower catagory room with the promise that they will change days after which they never did, this hotel is very busy with lot of corporate clients & they take their customer granted , will not recommend for anyone book who want peaceful stay
Pinnacle by Click Hotels, Lucknow has replied on Mon Apr 14 21:26:43 IST 2025
Dear Rishikant Mishra,
We're sorry to hear about your experience at our hotel. We take guest feedback seriously and will address the issues you've raised with our team. Your comfort and satisfaction are important to us, and we apologize for any inconvenience caused during your stay. Thank you for bringing this to our attention.
Regards