Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Sat Oct 04 19:29:37 IST 2025

Subject: Sincere Apologies Regarding Your Dining Experience Dear Sir, Thank you for sharing your feedback with us. I’m truly sorry to hear that the food did not meet your expectations during your recent visit. This is certainly not the standard we strive to provide, and I completely understand your disappointment. Please be assured that your comments have been shared with our culinary team so we can take immediate steps to improve the quality and consistency of our dishes. Your satisfaction is very important to us, and we are committed to making things right. We would be delighted to welcome you back and provide you with the dining experience you deserve. Kindly let us know your next visit, and we will make sure everything is taken care of to your satisfaction. Thank you again for bringing this to our attention, and we look forward to serving you better in the future. And I had attend this issue at the very next day morning Warm regards, Rathnakaran Cherukat Operations manager ---

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Sat Aug 09 16:49:37 IST 2025

Dear Mrudula Balachandran, Thanks, for your positive feed back ,hopefully see you again

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Sat Jul 26 12:31:52 IST 2025

Dear Mr Arjun p nair, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your recent experience with us did not meet your expectations, particularly regarding the presence of mosquitoes and the quality of our food. Please accept our sincerest apologies for the inconvenience caused. We understand how uncomfortable this must have been and take your concerns very seriously. Our team has already taken steps to review and strengthen our pest control measures to ensure our environment remains comfortable for all guests. Regarding the food quality, I’m equally concerned to hear that it was not up to standard. We pride ourselves on offering a high-quality dining experience, and I’ve shared your comments with our kitchen team to address the issues immediately. Your satisfaction is very important to us, and we would appreciate the opportunity to make it right. If you're open to it, please contact us directly at [insert contact details] so we can discuss this further or offer a gesture of goodwill. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a much better experience. Team Malabar Gate

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Mon Jul 21 10:34:43 IST 2025

Dear guest, thank you for bringing your concerns to our attention. On behalf of the entire team , I sincerely apologize for the inconvenience you experienced during your recent stay with us. We deeply regret the issue with the telephone in your room, which should have been in full working order. We understand how important it is for our guests to have easy access to hotel services, and we are currently investigating the cause of this technical fault to ensure it does not recur. We also apologize for the delay in your room service. This is not the level of service we strive to provide. Please be assured that we have addressed this matter with our team to improve efficiency and timeliness moving forward. Your feedback is extremely valuable to us, and we truly appreciate your patience and understanding. We hope to have the opportunity to welcome you back and provide you with a how much-improved experience. If there is anything further we can do for you, please do not hesitate to contact me directly.

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Mon Jun 16 20:01:52 IST 2025

Dear Mr.Showick Thorpe Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced due to understaffing and the issues you encountered during breakfast. We understand how important a smooth and enjoyable morning experience is, especially when traveling, and we regret that we fell short of your expectations. We are currently working on improving our staffing levels to better meet our guests’ needs and ensure more efficient service across all areas, including breakfast. Please know that your comments have been shared with our management team so we can take the necessary steps to improve our operations. We truly value your input, and your experience helps us to enhance the quality of our service. We hope you’ll consider giving us another opportunity to provide you with the experience you expected and deserve.

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Fri Jun 13 17:25:39 IST 2025

Dear, Mr. Ratheesh Thank you for sharing your feedback with us. I’m truly sorry to hear that your recent stay did not meet your expectations, particularly regarding the attitude of our staff and the room space. Please accept our sincerest apologies for any discomfort or inconvenience you experienced. Providing warm, respectful service is a core value for us, and I regret that this was not reflected during your visit. We are addressing this internally to ensure all team members maintain the highest standards of hospitality. We also understand your concerns about the room size. While our rooms are designed to be comfortable and functional, we recognize that preferences can vary, and we apologize if the space did not meet your needs. Your feedback is invaluable in helping us improve. Should you choose to stay with us again, we would be happy to offer a more spacious room option, subject to availability, and ensure your experience is a much more pleasant one. Thank you again for bringing these matters to our attention

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Tue May 13 18:48:35 IST 2025

Dear Guest, Thank you for the feedback. We have noted your perceptive inputs. Warm Regards, Lemon Tree Hotels Limited

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Wed Apr 23 17:17:46 IST 2025

Dear Guest, Thank you for the feedback. We have noted your perceptive inputs. Warm Regards, Lemon Tree Hotels Limited

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Thu Apr 24 18:15:36 IST 2025

Dear Guest, Thank you for the feedback. We have noted your perceptive inputs. Warm Regards, Lemon Tree Hotels Limited

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Tue Mar 25 18:36:05 IST 2025

Dear Guest, Thank you for the feedback. We have noted your perceptive inputs. Warm Regards, Lemon Tree Hotels Limited

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Thu Feb 13 12:51:17 IST 2025

Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode Lemon Tree Hotels 10,000+ rooms. 110+ hotels

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Wed Jan 15 17:43:06 IST 2025

Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We have noted your perceptive inputs and are re-looking into our internal standards to understand your feedback better. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode Lemon Tree Hotels 10,000+ rooms. 110+ hotels

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Tue Jan 14 18:25:06 IST 2025

Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode. We apologise for not meeting some of your expectations during your stay. I have made a note of your comments, and will make the necessary improvements in the near future. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode Lemon Tree Hotels 10,000+ rooms. 110+ hotels

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Mon Jan 06 01:04:36 IST 2025

Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode Lemon Tree Hotels 10,000+ rooms. 110+ hotels

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Fri Jan 03 12:06:29 IST 2025

Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode. I deeply apologize for your stay experience and for not meeting some of your expectations during your visit. We apologise for not meeting some of your expectations during your stay. I have made a note of your comments, and will make the necessary improvements in the near future. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode Lemon Tree Hotels 10,000+ rooms. 110+ hotels

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Fri Dec 27 17:26:33 IST 2024

Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode Lemon Tree Hotels 10,000+ rooms. 110+ hotels

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Fri Dec 13 18:26:15 IST 2024

Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode Lemon Tree Hotels 10,000+ rooms. 110+ hotels

Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode has replied on Tue Dec 17 17:38:25 IST 2024

Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode. We apologise for not meeting some of your expectations during your stay. I have made a note of your comments, and will make the necessary improvements in the near future. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Malabar Gate, Kozhikode Lemon Tree Hotels 10,000+ rooms. 110+ hotels