I recently stayed at this property and, unfortunately, the experience was far from what was promised. The staff’s attitude was indifferent at best — we had to repeatedly chase them for even basic requests, which was both frustrating and unprofessional.
The room had a strong paint smell, making it quite uncomfortable to stay . Additionally, the verandah just outside the room was poorly maintained, giving a neglected and unclean appearance. Glasses provided in the room were dirty, raising concerns about hygiene.
The swimming pool had murky water, clearly not cleaned or maintained properly.
Overall, the hotel does not justify the price charged, and I would not recommend it unless significant improvements are made in cleanliness, service, and amenities.
Hotel Paramount Tower has replied on Tue Sep 30 02:50:21 IST 2025
Dear Mr. Jiju Poovvancheri,
Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience you faced during your stay.
Your comments are very important to us, and we are taking them seriously to ensure improvements are made. We would appreciate the opportunity to welcome you back and provide you with the experience you deserve.
Warm regards,
Vineeth G
Front Office Manager
Hotel paramount tower