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Hotel Surguru

Name: Hotel Surguru
Address: 104,Sardar Vallabhai Patel Salai, Pondicherry, Pondicherry, 605001, IN
Price range: Hotel Surguru Price starts at INR 4,640/Night
Rating: 4.2

About Property

Well connected to Puducherry Airport, Hotel Surguru combines a perfect blend of contemporary facilities and unparalleled hospitality for modern travellers. More

Property Highlights
Activities & Nearby Attractions

Amenities

Restaurant
Lounge
Power Backup
Elevator/Lift
Housekeeping
Room Service
+ More Amenities

Mobile Number

+91

Superior Double Room

Fits 2 Adults

Free Breakfast
Free Cancellation before ‪02 Dec 11:59 AM‬
100% Refund
Non Refundable
NOW
Pay ₹0
01 Dec11:59 PM
02 Dec11:59 AM
04 Dec11:59 AM
Check-in

₹ 5,000Per Night:

₹ 4,640

+ ₹ 500 taxes & fees

Per Night for 2 Adults₹ 5,000

Deal Code MMTSMARTDEAL- ₹ 360

Total (Taxes Extra)₹ 4,640

4.2

Very Good(1287 RATINGS)

Anna Salai

1.4 km drive to Promenade Beach

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

Check-in date

Check-out date

Rooms, Guests

Are you flexible with travel dates?

Find Alternate Prices with Flexi Dates

2 Room Types

Free Cancellation
Breakfast Included
Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.

Superior Double Room

248 sq.ft (23 sq.mt)
City View
1 King Bed
1 Bathroom

Daily Housekeeping
Bathroom
Free Wi-Fi
Room Service
Mineral Water
Air Conditioning

More Details

Room With Free Cancellation | Breakfast only

Free Breakfast

Free Cancellation before ‪02 Dec 11:59 AM‬

Cancellation Policy

Book with ₹0 Payment
Pay before 01 Dec, 11:59 PM IST to avoid auto-cancellation

100% Refund

Non Refundable

NOW

Pay ₹0

01 Dec11:59 PM

02 Dec11:59 AM

04 Dec11:59 AM

Check-in

More Details

₹ 5,000

₹ 4,640

+₹ 500 taxes & fees Per Night

Book with ₹0

Book Now

AXIS Bank Credit Card Offer - Get INR 750 Off! SELECT TO AVAIL

Standard Double Room

248 sq.ft (23 sq.mt)
1 King Bed
1 Bathroom

Daily Housekeeping
Bathroom
Room Service
Wi-Fi
Mineral Water
Air Conditioning

More Details

Room With Free Cancellation | Breakfast only

Free Breakfast

Free Cancellation before ‪02 Dec 11:59 AM‬

Cancellation Policy

Book with ₹0 Payment
Pay before 01 Dec, 11:59 PM IST to avoid auto-cancellation

100% Refund

Non Refundable

NOW

Pay ₹0

01 Dec11:59 PM

02 Dec11:59 AM

04 Dec11:59 AM

Check-in

More Details

₹ 5,000

₹ 4,640

+₹ 500 taxes & fees Per Night

Book with ₹0

Book Now

AXIS Bank Credit Card Offer - Get INR 750 Off! SELECT TO AVAIL

Hotel Surguru Location

location icon Location rated 4.4 by guests

What guests said

Guests consistently praise the property's prime location, highlighting its easy access to major attractions such as Rock Beach, Aurobindo Ashram, and local markets. Many noted the proximity to both the beach and shopping areas, emphasizing convenience and walkability. Reviews reflect high satisfaction with the central positioning, making it an ideal hub for exploring Pondicherry. Overall, the location enhances guest experiences with effortless connectivity to various tourist spots.

Property Rules at Hotel Surguru

Check-in: 12 PM Check-out: 11 AM

Primary Guest should be atleast 18 years of age.
Passport, Aadhaar and Driving License are accepted as ID proof(s)
Pets are not allowed
Smoking within the premises is not allowed

Must Read Rules
Guest Profile
Guest Profile (Hourly)

Hotel Surguru Photos by Guests

+84 Guest Photos

User Rating & Reviews

everyone
group
couple
solo
business
family

4.2

Very Good

1287 Ratings, 899 Reviews

excellent

39%

very good

41%

average

13%

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Location4.4
Cleanliness4.2
Room4.0
Food4.1
Hospitality4.2
Value For Money4.1

Sort by:

Latest first

5.0

Excellent Stay

sitara p.family with 1 kid

We booked the suite, and our experience was good. The service was impeccable, and the staff were pleasant and courteous. The room was spacious, well-maintained, and the bathroom was spotless. Room service was prompt and efficient. The housekeeping, too, was efficient. The location is convenient. Although some renovation work is ongoing, it did not cause us any inconvenience. We would definitely recommend this place.

Travel Month: Oct 2025

Room: Suite Room

Hotel Surguru

Dear Guest, Thank you for sharing us your feedback on your recent stay with us. It was a real pleasure serving you at our property. It would be great if you can post this review on the Travel portal of TripAdvisor which would gives us a mileage in the days to come. Looking forward to serving you again on your next visit. Thanks & regards, Team Reservations.

5.0

good family hotel

sriram g.family

Good for family stay with reachable attractions. Plenty car parking

Travel Month: Oct 2025

Room: Standard Double Room

Hotel Surguru

Dear Guest, Thank you sharing us your review on MMT. It was a real pleasure serving you at our place. It would be great if you can share this review on the travel portal of TripAdvisor for other people who book the property. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.

5.0

Excellent Stay

kalidasa a.family with 3 kids

Good stay, great food & location!

Travel Month: Oct 2025

Room: Standard Double Room

Hotel Surguru

Dear Guest, Thank you for sharing your review online on your recent stay with us. It would be of great if you can share this review on TripAdvisor to give us a mileage in the days to come. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.

5.0

Excellent Stay

manikandan s.family with 1 kid

We stayed at the hotel for 2 days and the stay was very pleasant. The staff were very polite and helped with all the information required. Food is really good. They have a veg. restaurant in the building which is also very good. Due to the huge crowd coming to the restaurant finding a parking spot can be challenging even though the Hotel has a decent space for parking. Overall a wonderful stay and would recommend this hotel. The staff were very supportive and provided all necessary inputs. The hotel is very near to most of the tourist attractions. Food at the hotel is delicious. The Hotel has a veg restaurant attached which serves tasty food. The Hotel has a decent parking space but the crowd that comes in for the restaurant may make it difficult to find a parking spot. I would suggest this hotel to people planning a trip to Pondy

Travel Month: Oct 2025

Room: Standard Double Room

Hotel Surguru

Dear Guest, Thank you for sparing your valuable time in writing us a review online during your recent stay with us. Your review will definitely be a motivation to the entire team to work towards satisfying more guests like yourself. It would be nice if you post this review on TripAdvisor for others to know about your experience. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.

4.0

Good Stay

venkatesan r.family

Nice stay and good service. Need to improve customer service and handling.

Travel Month: Oct 2025 (3-Night Stay)

Room: Superior Double Room with Breakfast|Standard Double Ac

Hotel Surguru

Dear Guest, Thank you for posting your reviews online. Sorry on the inconveniences you experienced during your recent stay. We will see to the improvements on the customner services for sure. Looking forward to seving even better on your next visit. Thanks & regards, Team Reservations.

2.0

Poor Stay

rohit r.family with 2 kids

Food was average Room service was very late room condition is good but issue with water supply

Travel Month: Oct 2025 (3-Night Stay)

Room: Superior Double Room

Hotel Surguru has replied on Sat Oct 11 02:10:53 IST 2025

Dear Guest, Sorry for the inconveniences you experienced during you recent stay. We will definitely look into the aspect and see to that nothing happens to any guests in future. As renovation is still on in some areas of the Hotel you would have experienced the difficulty. Looking forward to serving you even better again on your next visit for sure. Thanks & regards, Team Reservations.

4.0

Good Stay

kavya t.family

Stay was good ! breakfast was average because it was complimentary in my booking is also an acceptable, but after checked out, I had a bad experience which is like, I checked out by submitting the card and whatever the pending charges which I had to pay for the food which I ordered, and on the way back to home, I received a call from one of the staff and they were being rudely asking it's already late. You have to check out and there is a charges Need to be paid. I said as I already paid and checkout already! then they were said okay I will investigate again. but my kind request before calling to the customer. Just please verify. I just felt bit offended because of it, because his voice was also a bit rude.

Travel Month: Oct 2025

Room: Superior Double Room

Hotel Surguru

Dear Guest. It was really great to have you as our valuable guest to have stayed with us and shared your review online. Sorry for the inconveniences experienced during your recent stay . We will definitely see to that these issues are sorted out while guest is departing the hotel for sure. Looking forward to serving you again even better on your next visit. Thanks & Regards, Team Reservations.

4.0

Good Stay

beeshma b.couple

I was really good for family and couples near to all the tourist places but cost looks expensive..

Travel Month: Oct 2025

Room: Standard Double Room

Hotel Surguru has replied on Sat Oct 11 02:18:06 IST 2025

Dear Guest, Thank you for sharing your review on your recent stay with us. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.

5.0

Excellent Stay

shivraman r.family with 1 kid

Fantastic stay, top notch food, prime locality and well maintained facilities..

Travel Month: Sep 2025 (3-Night Stay)

Room: Standard Double Room

Hotel Surguru

Dear Guest, Thank you for your wonderful feedback and it gives us the motivated energy in satisfying customers like you. It would be great if you can transform this review on TripAdvisor for others to know about your experiences. Thanks & Regards, Team Reservations.

4.0

Good Stay

rajeshkumarrr g.

It was a nice stay. The rooms were clean. Parking was good. Breakfast complimentary was good. Overall a pleasant experience

Travel Month: Sep 2025

Room: Standard Double Room

Hotel Surguru

Dear Guest, Thank you for the review online on your recent stay. Looking forward to serving you once again on your next visit to our place. Thanks & Regards, Team Reservations.

1.0

Worst

vetrivel m.solo

Even water bottle was not offered (2Nos) and behaviour of front office is very bad

Travel Month: Sep 2025

Room: Standard Double Room

Hotel Surguru has replied on Sat Oct 11 02:25:34 IST 2025

Dear Guest, Sorry on the inconveniences during you recent stay with us. Will try to see that these problems does not arise in future. Looking forward to serving you even better on your next visit. Thanks & Regards, Team Reservations.

5.0

Fantastic stay and

muthuraman n.family

Fantastic stay, newly renovated rooms, good sleep quality, and a breakfast so amazing!!!

Travel Month: Sep 2025

Room: Superior Double Room

Hotel Surguru

Dear Guest, It is a real pleasure to have your review posted MMT. It would be of great if this review can be posted on the World Travel Portal of TripAdvisor to let other's know on the experience you had with us. Looking forward to serving you again on your next visit. Thanks & regards, Team Reservations

5.0

Excellent Stay

aravindhan n.family with 1 kid

Perfect Stay for a family in Pondicherry. spacious and clean rooms. The food in their restaurant is just awesome! Parking is also available at this part of the city which is a big plus. Bike rental shops and quite a good number of restaurants are also very nearby. if you are a family and looking for a place to stay nearby the tourist areas of Pondi, then look no further.

Travel Month: Sep 2025

Room: Superior Double Room

Hotel Surguru

Dear Guest, Thank you for sharing your valuable feedback online. It would be nice if you can share this feedback on the Travel Portal of TripAdvisor to gives us a mileage in the days to come. Thanks & regards, Team Reservations.

5.0

Excellent stay place at Pondicherry

harshavardhan r.family with 1 kid

The staff were very polite and rooms was good.veg food is also authentic and tasty. Would prefer it next time as well.

Travel Month: Sep 2025

Room: Standard Double Room

Hotel Surguru

Dear Valuable Guest, Thank you for the great feedback online. It was really great serving you at our property. It would be of great if you can post this review on the World Travel Portal of TripAdvisor to know others about our property. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.

4.0

Good Stay

manvi s.family with 1 kid

The rooms were nice and the food specially is very tasty and pricing of food is a major plus point.

Travel Month: Aug 2025

Room: Superior Double Room

Hotel Surguru

Dear Guest, Thank you for you review online. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.

5.0

Had a pleasant sta

rajesh s.family with 1 kid

Had a pleasant stay. The hotel room was clean, staff were very cooperative, and the location is excellent.

Travel Month: Aug 2025

Room: Suite Room

Hotel Surguru has replied on Sat Aug 23 16:53:20 IST 2025

Dear Guest, Thank you for the stay with us and sharing us your ratings and reviews on the property. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.

5.0

Excellent Stay

radhakrishnan j.family

The rooms after remodelling have given compelling reasons to stay here and the hospitality has always been the hallmark of Surguru

Travel Month: Aug 2025

Room: Standard Double Room

Hotel Surguru

Dear Guest, Thank your for taking your valuable time in posting us a review online. It was really a great pleasure in serving you at our place. It would be of great if this review can be transformed into a review on the World Travel Portal of TripAdvisor to help others know about this place worldwide. Looking forward to serving you again on your next visit. Thanks & regards, Team Reservations.

5.0

Wonderful Experience

sairaman s.family

The stay and food were amazing. No words to express. The rooms were well maintained and staffs were very cordial The stay and food were amazing. No words to express. The rooms were well maintained and staffs were very cordial.

Travel Month: Aug 2025

Room: Superior Double Room

Hotel Surguru

Dear Guest, Thank you for taking you time to review us online. Looking forward to serving you on your next visit. Thanks & regards, Team Reservations.

3.0

Average hotel-Nice room- over charging fares

suraj b.family

The room was very good and cleaned. But hotel ambiance was very old and under construction including the lift. Breakfast was average, very limited items. But the amount of money they are charging per night is not at all worth it. You will get many good hotels at the same budget.

Travel Month: Jul 2025

Room: Superior Double Room

Hotel Surguru

Dear Guest, Thank you for sharing us your review online. Thanks & regards, Team Reservations.

5.0

The attached south Indian restaurant is very good.

srinivasan n.couple

Actually It is favorite hotel where I used to stay since 2001. Centrally located, tasty south Indian food, very courteous staff, rooms are very neat and clean with all necessary amenities. Services are good. We used to stay in above floors from the reception in ground floor but this time we got the room in ground floor itself which is recently remodeled. Only big negative is though the room is few feet away from reception, I have used to visit every ten minutes for the WiFi reconnect. Poor WiFi connecteivity and much suffered to complete my job.Except this others are excellent services being rendered.

Travel Month: Jul 2025

Room: Standard Double Room

Hotel Surguru has replied on Wed Jul 23 05:20:31 IST 2025

Dear Guest, Really sorry on the inconveniences during your recent stay with us. Thank you for sharing us your reveiw. Good to know that our property has been in your mind and you had been revisiting the propety since long period. We are in process of renovation of the entire property. We will definitely live up to your expectations on your next visit for sure. Thanks & Regards, Team Reservations.