Hotel Grand Xenia

Hotel Grand Xenia

Thank you so much for sharing your lovely feedback! We’re truly delighted to know that you had a comfortable stay and appreciated our staff’s hospitality at every point — from reception to breakfast and checkout. Your kind words mean a lot to our team and motivate us to keep delivering such experiences. We look forward to welcoming you again soon!

Hotel Grand Xenia

Thank you for taking the time to share your feedback. We’re pleased to know that you enjoyed your stay and appreciated our cleanliness and breakfast service. We’ve noted your concern regarding the key card–operated lift and the food pricing. Your feedback is valuable, and we’ll review these points with our management team to ensure better guest experience and value in the future. We truly appreciate your input and look forward to welcoming you again for an even more comfortable stay.

Hotel Grand Xenia has replied on Sat Sep 20 12:06:13 IST 2025

Thank you for sharing your valuable feedback regarding your recent stay with us. We are delighted to know that you enjoyed our food and appreciated the service provided by our team. We have also noted your suggestions regarding the amenities and location, and we assure you that we are working on upgrading our facilities to serve you better on your next visit. We truly appreciate your time in writing this review and look forward to welcoming you again for an even more comfortable stay.

Hotel Grand Xenia has replied on Thu Sep 11 16:44:04 IST 2025

Thank you for taking the time to share your feedback. We are glad to know that you appreciated the location and food. However, we sincerely regret that your experience with our amenities, cleanliness, and services did not meet expectations. Please be assured that your concerns regarding property maintenance, washroom cleanliness, and service management have been noted, and we are taking corrective steps to improve these areas. Guest comfort and satisfaction remain our top priority, and your feedback will help us serve you better in the future. We hope to have the opportunity to welcome you again and provide you with a much-improved experience.

Hotel Grand Xenia has replied on Thu Aug 28 12:55:49 IST 2025

Thank you, Mr. Srivastava, for sharing your feedback with us. We’re glad to know you liked our location, cleanliness, and food quality. We also take note of your overall rating and will continue working on improving our services to provide you with a more delightful experience during your next visit.

Hotel Grand Xenia has replied on Tue Aug 19 14:58:10 IST 2025

Dear Mr. Singh, We sincerely regret the inconvenience you faced during your stay. Waiting for such a long time and not getting timely service is unacceptable, and we deeply apologize. Your feedback is very important, and we will take immediate steps to improve our responsiveness and service quality. We hope you may allow us another opportunity to serve you better in the future. Warm regards, Grand Xenia Team

Hotel Grand Xenia

Dear Seema, We’re truly sorry to hear about your experience. This is not the standard we aim to provide. Warm regards, Grand Xenia Team

Hotel Grand Xenia

Dear Pariwala Aasif, Thank you so much for your wonderful feedback and 5-star rating. We’re delighted to know you enjoyed the location, cleanliness, services, and food ambience. Your kind words for Mr. Satpal Singh have been shared with him – he will be very happy to hear this. We look forward to welcoming you and your family again soon! Warm regards, Grand Xenia Team

Hotel Grand Xenia has replied on Wed Aug 13 12:23:02 IST 2025

"Thank you, Mr. Sahil Khan, for your wonderful feedback! We’re delighted you enjoyed our location, food, pool, and services. We look forward to welcoming you again soon!"

Hotel Grand Xenia has replied on Tue Aug 12 14:45:11 IST 2025

"Dear Mr. Sheikh, we’re sorry to learn that your recent stay did not meet your expectations. Your feedback is important to us, and we will work on the areas of concern to provide a better experience in the future. We hope to welcome you again with improved services."

Hotel Grand Xenia has replied on Fri Aug 08 12:15:27 IST 2025

Thank you for your feedback, Mr. Hemant Singh. We’re glad you enjoyed the rooms and ambience, and we’ll work on improving service speed, cleanliness, and maintenance for a better stay next time.

Hotel Grand Xenia

Dear Mr. Upendra Nath Pathak, Thank you for sharing your honest feedback. We're pleased to hear you appreciated the accommodation and ambience at Grand Xenia, which we strive to maintain as a luxury hotel in Ajmer. However, we truly regret that our housekeeping and room service didn’t meet your expectations. This isn’t the experience we aim to deliver. Please know that your concerns have been forwarded to our department heads for immediate attention and corrective action. Your feedback helps us improve and ensures a better experience for all future guests. We look forward to welcoming you again with improved service and a memorable stay. Warm regards, Team Grand Xenia

Hotel Grand Xenia

Dear Mr. Afridi, We sincerely apologize for the inconvenience you experienced with your recent booking We understand how frustrating this must have been and regret that our service did not meet your expectations. Please be assured that your feedback has been shared with the concerned team so that such issues can be avoided in the future. We value your trust and would like the opportunity to make this right. Our customer support team will reach out to you directly to assist further. Thank you for bringing this to our attention. Warm regards, Grand Xenia Hotel

Hotel Grand Xenia has replied on Thu Aug 14 11:03:56 IST 2025

Dear Mr. Vyas, We’re truly sorry to hear about the inconveniences you faced during your stay. Your feedback on staff behavior, service timings, and cleanliness is extremely valuable to us, and we will work with our team to address these concerns promptly. We hope to have the opportunity to provide you with a much better experience on your next visit.

Hotel Grand Xenia

Thank you for your feedback. We're sorry that your experience was less than satisfactory. We are working on the issues you mentioned and would appreciate the opportunity to discuss this further.

Hotel Grand Xenia

Thank you for your feedback. We're sorry that your experience was less than satisfactory. We are working on the issues you mentioned and would appreciate the opportunity to discuss this further. Please contact us

Hotel Grand Xenia

We deeply regret that your experience at Hotel Grand Xenia was disappointing. We take such feedback seriously and would like to address your concerns. Please contact us so we can make things right and improve our services.

Hotel Grand Xenia has replied on Sat Jul 12 12:52:31 IST 2025

Thank you for your review. While we're glad to hear that some aspects of your stay were satisfactory, we recognize there is room for improvement. Your feedback is important to us, and we hope to provide a better experience on your next visit.

Hotel Grand Xenia has replied on Thu Jun 26 13:05:18 IST 2025

Thank you for your review. While we're glad to hear that some aspects of your stay were satisfactory, we recognize there is room for improvement. Your feedback is important to us, and we hope to provide a better experience on your next visit...

Hotel Grand Xenia has replied on Tue Jun 24 10:52:24 IST 2025

Thank you for your review. While we're glad to hear that some aspects of your stay were satisfactory, we recognize there is room for improvement. Your feedback is important to us, and we hope to provide a better experience on your next visit.