The property has a mix of experiences with some highlights including a helpful and friendly staff, and its convenient location near the Ajmer Dargah and railway station, making it accessible. However, many guests pointed out issues like unclean rooms, inadequate bathroom facilities, and inconsistent service quality. Some found the rooms overly small and poorly maintained, with hygiene concerns and pest issues. The food quality was mentioned as variable, with extra charges reported for services that were expected to be included.