Cosy Grand @Chanakyapuri by The Cosy Hotels

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Wed Oct 15 00:33:54 IST 2025

Dear Thejas Anand, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the discomfort you experienced during your stay. Your concerns regarding the room odor, mattress condition, and overall experience are taken very seriously, and we are investigating the issues you highlighted to ensure they are addressed immediately. While we are glad that our staff and welcoming atmosphere left a positive impression, we deeply regret that the room conditions impacted your stay so negatively. Guest comfort and satisfaction are our top priorities, and your experience clearly fell short of our standards. We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to restore your faith in us in the future. Warm regards, Hotel Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Wed Sep 24 21:01:12 IST 2025

Dear Mr. Venkat, Thank you for sharing your feedback and rating us 4/5. We’re glad to know you found our location convenient for your itinerary, and that the room and amenities met your expectations. We appreciate your comments regarding the South Indian food options and regret that it did not fully meet your parents’ preferences. Your feedback is valuable, and we will certainly review our menu to make improvements. We look forward to welcoming you and your family again for an even more delightful stay. Warm regards, Hotel Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Mon Sep 08 23:58:32 IST 2025

Dear Mr. Singh, Thank you for sharing your kind words and perfect ratings. We are delighted to know you enjoyed our hospitality, cleanliness, and food. We look forward to welcoming you back soon for another excellent stay at Cosy Grand. Warm regards, Team Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Mon Sep 08 23:59:17 IST 2025

Dear Mr. Pant, Thank you for your feedback and appreciation of our location, staff, and breakfast. We’ve noted your suggestion regarding dental kits and will work on improving this. Looking forward to hosting you again. Warm regards, Team Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Tue Sep 09 00:00:11 IST 2025

Dear Mr. Iyengar, Thank you for sharing your feedback. We’re glad you enjoyed our food and courteous staff. Your suggestion on room cleanliness is well noted, and we will certainly work on improving it for a better experience on your next visit. Warm regards, Team Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Tue Sep 09 00:01:06 IST 2025

Dear Mr. Jagtap, Thank you for your wonderful feedback and recommendation. We’re delighted to know you had a pleasant stay and appreciated our staff and services. We look forward to welcoming you back soon. Warm regards, Team Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Tue Sep 09 00:02:00 IST 2025

Dear Mr. Turpu, Thank you for your kind words. We’re glad you enjoyed the breakfast and our team’s hospitality. Looking forward to welcoming you again at Cosy Grand. Warm regards, Team Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Fri Aug 22 14:54:30 IST 2025

Dear Mr. Subrahmanyam, Thank you for rating us excellent and for your kind words. We’re delighted to know you had a very good stay, enjoyed our food, and found our location convenient for embassy and major places nearby. Your appreciation of our courteous staff means a lot to our team. We look forward to welcoming you again for another comfortable stay at Cosy Grand. Warm regards, Team Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Fri Aug 22 14:56:31 IST 2025

Dear Mr. Patel, Thank you for rating us excellent and for your kind words. We’re delighted to know you enjoyed our clean rooms, comfortable beds, and courteous service. Your recommendation means a lot to our team and motivates us to keep delivering the best hospitality. We look forward to welcoming you again for another pleasant stay. Warm regards, Team Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Thu Jul 31 17:55:30 IST 2025

Dear Abdulnazer, Thank you so much for your perfect 5-star rating! We’re thrilled our convenient location near the U.S. Embassy and the extra hour we provided made your stay even better. Your kind words about our facilities, cleanliness, and service truly made our day. We look forward to welcoming you back soon! Warm regards, The Hotel Team

Cosy Grand @Chanakyapuri by The Cosy Hotels

ear Jackson, Thank you for rating us and for your feedback! We’re glad our facilities and breakfast offered good value for a budget stay. We apologize for the cleanliness shortfall and want you to know we’ve addressed it with housekeeping and increased our quality checks. We appreciate your kind words about our staff and invite you back—we’d love to make your next stay even better. Warm regards, The Hotel Team

Cosy Grand @Chanakyapuri by The Cosy Hotels

Dear Sreya, Thank you for your kind review! We’re delighted to hear that you found your stay comfortable and that our team provided supportive service. Your feedback truly means a lot. We’re always striving to improve. Please feel free to share any suggestions on how we might make your next visit exceed expectations—your input helps us get closer to that 5‑star experience. Looking forward to welcoming you back soon! Warm regards, The Hotel Team

Cosy Grand @Chanakyapuri by The Cosy Hotels

Dear Shibendu, Thank you for your thoughtful review and 4‑star rating. We’re pleased you appreciated our prime location, ambiance, cleanliness, and helpful staff, and that you found our food to your liking. We understand your concern about pricing and will continue reviewing our rates to ensure they reflect the value we offer. We truly value your feedback and hope to welcome you back soon. Warm regards, The Hotel Team

Cosy Grand @Chanakyapuri by The Cosy Hotels

Dear Aarti, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay—it’s clear we fell short of meeting your expectations. We understand how disappointing this must have been, and your concerns have already been shared with the relevant teams to address and prevent these issues going forward. We hope to have the opportunity to welcome you back in future. Our aim is to deliver the level of service and comfort you deserve, and we would appreciate the chance to demonstrate improvement. Warm regards, Team Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Tue Jul 01 00:22:57 IST 2025

Dear Mr. Christian, Thank you so much for your wonderful feedback! We’re delighted to know you had an excellent stay and enjoyed our clean rooms, courteous staff, and complimentary breakfast. It means a lot to us to hear that you appreciated everything about the Cosy Grand. We look forward to welcoming you again soon! Warm regards, Team Cosy Grand

Cosy Grand @Chanakyapuri by The Cosy Hotels has replied on Tue Jul 01 00:24:39 IST 2025

Dear Mr. Tale, Thank you for your kind feedback! We're glad you found our location convenient for embassy visits and appreciated the food, cleanliness, and amenities. It was a pleasure hosting you, and we hope to welcome you back to Hotel Cosy Grand again soon. Warm regards, Team Cosy Grand