Zone Connect by The Park Udaipur

worst experience no good staff and even they does not cooperate and one of the most terrible and main thing is water problem the water does not come there 24/7 and the management ignore all the please don't visit my worsted experience in my life

Staff was not polite, AC not working in room. Breakfast is very poor....................... .......... one room shower not working

We stayed at Zone Connect Hotel, Udaipur from 19th October 2025 to 23rd October 2025, in Premium Room 310 (3rd Floor). It was one of the most disappointing hotel experiences for my family. Room & Facilities: The room was large, and we were provided with an extra bed sheet as per plan, along with breakfast. That’s probably the only positive point. Everything else was a struggle. • The toilet flush didn’t work properly throughout the stay. • There was no running water for three full days due to some so-called “water issue.” • No hot water for three days because of a boiler problem, and staff kept providing buckets of hot water only when we called repeatedly at reception. • Wi-Fi was not working for three days straight. • Floor corridors were dirty and never properly cleaned. • There were ceiling leakages on multiple floors — clear signs of poor maintenance. • On the last day, our room key card stopped working for no reason. Breakfast: Breakfast was very monotonous — 80% of the items were repeated daily. Every morning the same kheer, idli-sambar, poha, bread butter, sautéed vegetables, same fruits and same juice. No variety, no change, just the same boring menu. Other Facilities: The swimming pool was just average, not very clean or inviting. Staff: The only saving grace was the staff’s polite behavior — especially the housekeeping team (mostly from the North East) who were courteous and tried their best despite poor management. Overall: A pathetic and frustrating stay. My family really struggled due to the constant water and maintenance issues. Definitely not worth ₹3700 per night. The management seriously needs to take responsibility and improve the basic amenities before charging premium rates. Would never recommend this hotel to anyone. A big NO for Zone Connect Udaipur.

Room amenities is not as per premium but overall experiance is better as per facilities provied by them

Linen is old and utensils stand kept in room was very dirty. Behavior of female receptionist was very rude and uncooperative.

Its nice comfortable and luxury hotel and a very good Breakfast option and varieties courtegeous supportive excellent hotel

It was ok....Not Very bad neither very bad...Bathroom had issues like clogged basin and leaking Hand shower

very poor experience with everything, route to hotel was closed. water logged every where. not possible to to use hotel in rainy season,

Nice and comfortable stay. Enjoyed swimming pool, however missed a separate small pool for small children Nice and comfortable stay. Enjoyed swimming pool, however missed a separate small pool for small children.

Washroom was not clean. Water leaking from tap, flush pressure was so week. I asked them to fix that but nothing happened. I asked them for room cleaning but they didn’t

stay was pleasant. spacious rooms with all necessary amenities

Very worst hotel I have ever seen...Bathroom flush not working,room is very old with bad smell.We checked out within 30 minutes and my money fully wasted

The staff was extremely rude zero knowledge of hospitality i don’t recommend at all it is sad to see a group hotel like this

Excellent breakfast spoilt for variety and choices ranging from English breakfast to south indian cuisine. Friendly customer service, helpful in nature. eat and Tidy rooms

Let start with something a minor detail that the people ignore during their stays. That morning tea served was excellent in taste. The interior part of the hotel was clean and hygienic. The rooms were spacious with all the basic amenities in the bathroom and the room itself. The service was prompt. The hotel is located in the central part of the city so all the tourist attractions are nearby. I will definitely consider staying again and hope everything remains the same. Let start with something a minor detail that the people ignore during their stays. That morning tea served was excellent in taste. The interior part of the hotel was clean and hygienic. The rooms were spacious with all the basic amenities in the bathroom and the room itself. The service was prompt. The hotel is located in the central part of the city so all the tourist attractions are nearby. I will definitely consider staying again and hope everything remains the same.

This hotel was not at all cooperative and just money minded never seen hotel which is not at all cooperative

Excellent experience at Zone connect. Pool was clean and food was great

A very good place to stay. Very Clean, Polite Staff, Good Food and Good Atmosphere. Definitively go go it.

Location - near to Fateh sagar lake but 15-20 mins distance from city palace and lake Pichola. Food is really good. Staff - is good but they need to improve. Amenities - all are good, specially swimming pool but jacuzzi is not up to the mark.

Very Poor Experience – Not Recommended I had a very disappointing experience at this hotel. The property is poorly maintained – the AC wasn’t working even in the reception area. There is no valet parking available, and the staff seemed highly unprofessional in their behavior and service. Instead of providing sealed bottled water in the room, they kept loose water, which raises hygiene concerns. The room condition was terrible – wall paint was peeling off, and electrical switches were poorly fixed using black tape, which seemed unsafe. These are just a few of the many issues we faced. Overall, it was a very bad stay and I would not recommend this hotel to anyone.