ZION-a Luxurious hotel

ZION-a Luxurious hotel has replied on Tue Nov 18 12:37:18 IST 2025

Dear Guest, Greetings from ZION - A Luxurious Hotel!!! Bangalore First of all, thank you for choosing to stay with us. Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the thoughtful service extended by our dynamic team members. We hope to welcome you back soon! Warm Regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Tue Nov 18 12:14:12 IST 2025

Dear Mr. Karthikraj, Greetings from ZION - A Luxurious Hotel!!! Bangalore Thank you for taking the time to share your feedback with us. While we are glad to hear that you found the room clean and comfortable, we sincerely apologize for the disturbance caused by the renovation work during your stay. Your comfort is extremely important to us, and we regret that the noise affected your rest. Our team should have better coordinated the timing of maintenance activities, especially when guests are occupying nearby rooms. We will be addressing this with the concerned departments to ensure such disruptions are minimized moving forward. We also appreciate your comments regarding the breakfast and will continue working to improve the overall experience for our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a much more peaceful and enjoyable stay. Warm Regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel

Dear Mr. Harun Khan, Greetings from ZION - A Luxurious Hotel!!! Bangalore... Thank you for sharing your feedback with us. We are truly sorry to learn about your disappointing experience during your stay. We sincerely apologize if you felt that our team was not attentive or courteous. This is not the level of service we aim to provide, and your comments are being taken very seriously. We will be reviewing this matter with the concerned staff to ensure that every guest— including those with online bookings—is treated with the utmost respect and professionalism. We are glad to know that you found the food to be satisfactory, but we regret that the overall service did not meet your expectations. Your feedback is very valuable as it helps us improve. We hope you will give us another opportunity in the future to offer you the warm hospitality and service standards we are known for. Warm Regards, Mailavathi. V | Reservation Manager...

ZION-a Luxurious hotel has replied on Sat Oct 25 13:36:14 IST 2025

Dear Sangamesh Palabhanvi, Greetings from ZION - A Luxurious Hotel!!! Bangalore Thank you so much for your wonderful feedback! We’re thrilled to know that you had a fantastic experience with us and enjoyed the comfort of your room, the lovely view, and our amenities. It’s great to hear that our team made your stay memorable with their friendly and attentive service. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you and your family back soon for another relaxing stay at [Zion]. Warm regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Tue Nov 18 12:15:23 IST 2025

Dear Guest, Greetings from ZION - A Luxurious Hotel!!! Bangalore Thank you for choosing to stay with us. Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the thoughtful service extended by our dynamic team members. We hope to welcome you back soon! Warm Regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Tue Nov 18 12:15:40 IST 2025

Dear Guest, Greetings from ZION - A Luxurious Hotel!!! Bangalore Thank you for choosing to stay with us. Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the thoughtful service extended by our dynamic team members. We hope to welcome you back soon! Warm Regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Tue Nov 18 12:21:05 IST 2025

Dear Guest, Greetings from ZION - A Luxurious Hotel!!! Bangalore First of all, thank you for choosing to stay with us. Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the thoughtful service extended by our dynamic team members. We hope to welcome you back soon! Warm Regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Sat Oct 18 15:24:29 IST 2025

Dear Guest, Greetings from ZION - A Luxurious Hotel!!! Bangalore First of all, thank you for choosing to stay with us. Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the thoughtful service extended by our dynamic team members. We hope to welcome you back soon! Warm Regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Sat Oct 11 15:46:41 IST 2025

Dear Mr. Gupta, Greetings from ZION - A Luxurious Hotel!!! Bangalore Thank you for choosing to stay with us and for sharing your valuable feedback. We are delighted to know that you had a good stay overall and appreciated the room space, amenities, and our facilities. However, we sincerely apologize for the issues you experienced with the room’s moisture smell and the condition of the towels. This is certainly not the experience we aim to provide, and we are taking your feedback seriously. Our housekeeping and maintenance teams have been informed to ensure such concerns are addressed immediately. We’re glad that despite these inconveniences, you found the hotel wonderful. We truly appreciate your balanced review and hope to welcome you back soon with an even better experience. Warm regards, Mailavathi. V | Reservation Manager..

ZION-a Luxurious hotel has replied on Tue Oct 07 11:04:47 IST 2025

Dear Mr. Jinesh Netani, Greetings from ZION - A Luxurious Hotel!!! Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused during your stay, especially regarding the communication around parcel delivery to the room. Your experience does not reflect the standard of service we strive to offer our guests, and we understand how frustrating this must have been. We are currently reviewing our internal coordination process among reception and room service teams to ensure that such miscommunication does not occur in the future. Your comments are valuable and help us improve our guest experience. We truly appreciate your positive ratings for location, washroom cleanliness, and food. We hope to have the opportunity to serve you better on your next visit. Warm regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Tue Oct 07 11:06:47 IST 2025

Dear Guest, Greetings from ZION - A Luxurious Hotel!!! Bangalore Thank you for taking the time to share your thoughts with us. We appreciate your feedback and strive to provide an exceptional experience for all our guests. We hope to welcome you back soon! Thanks & Regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Sat Oct 18 15:36:10 IST 2025

Dear Guest Greetings from ZION - A Luxurious Hotel!!! Thank you for taking the time to leave us a review. We’re delighted to hear that you appreciated our hospitality. We’re always looking to improve and provide the best service possible. We hope to welcome you back soon! Warm regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Sat Oct 18 15:39:03 IST 2025

Dear Guest Greetings from ZION - A Luxurious Hotel!!! Thank you for taking the time to leave us a review. We’re delighted to hear that you appreciated our hospitality. And also we appologise the experience you have faced regarding Wi-Fi connectivity. The concern department will be briefed and please consider this as a isolated incident We’re always looking to improve and provide the best service possible. We hope to welcome you back soon! Warm regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Tue Nov 18 12:19:32 IST 2025

Dear Guest, Greetings from ZION - A Luxurious Hotel!!! Bangalore Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. If you have any specific concerns or suggestions, please feel free to share them with us directly. We hope to have the opportunity to serve you better in the future. Warm Regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Sat Oct 18 15:42:00 IST 2025

Dear Guest Greetings from ZION - A Luxurious Hotel!!! Bangalore Thank you so much for your kind words and the 5-star rating! We’re delighted to hear that you appreciated our service It was a pleasure having you with us, and we look forward to welcoming you again soon for another great stay. Warm regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Sat Sep 20 11:41:26 IST 2025

Dear Mr. Chatterjee, Greetings from ZION - A Luxurious Hotel!!! Thank you for taking the time to share your feedback. We sincerely regret that your experience with us did not meet your expectations. We apologize for the inconvenience caused regarding the food quality and reception service. Your comments are deeply concerning and certainly not reflective of the standards we aim to uphold. Please be assured that we are investigating this matter thoroughly and will be taking corrective measures to ensure such lapses do not occur again. Your feedback is extremely valuable to us, and we truly appreciate you bringing these issues to our attention. We hope you will consider giving us another opportunity to provide you with a far better experience in the future. Warm regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel has replied on Sat Oct 18 15:41:21 IST 2025

Dear Guest, Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. If you have any specific concerns or suggestions, please feel free to share them with us directly. We hope to have the opportunity to serve you better in the future. Regards, Mailavathi. V | Reservation Manager..

ZION-a Luxurious hotel has replied on Sat Sep 20 11:42:38 IST 2025

Dear Mr. Kumar, Greetings from ZION - A Luxurious Hotel!!!. Thank you for choosing to stay with us and for sharing your valuable feedback. We’re delighted to know that you had a good stay and appreciated our convenient location near the metro station, as well as the variety offered in our breakfast service. Your kind words truly mean a lot to our team. We also sincerely acknowledge your concern regarding the absence of a ceiling fan and the time taken by the central AC to cool the room. Your feedback has been noted, and we are already in discussions with our maintenance and facilities team to explore possible improvements for enhanced guest comfort. We truly appreciate your balanced and constructive review and hope to welcome you back again for an even better experience. Warm regards, Mailavathi. V | Reservation Manager

ZION-a Luxurious hotel

Dear Mr. Mathur, Greetings from ZION A Luxurious hotel…!!!!!! Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience during your stay at ZION Hotel. Please accept our sincerest apologies for the inconvenience and discomfort you faced. Your experience does not reflect the standards we strive to maintain. We are especially concerned about the lack of assistance at check-in, the delays in service, and the attitude of our staff. These are serious issues, and we deeply regret that they affected your stay so negatively. We are currently investigating the concerns you've raised and taking immediate steps to ensure such lapses do not occur again. Training sessions are being scheduled for our staff to reinforce the importance of professional, courteous service, and we are also reviewing our check-in and breakfast service processes to improve guest experience. We value your feedback and view it as an opportunity to learn and improve. Warm regards, Mailavathi. V | Reservation Manager