The Sierra - By The Lake

The Sierra - By The Lake has replied on Mon Nov 10 15:08:42 IST 2025

Dear Guest, Greetings! Thank you for your wonderful feedback We are delighted to know that you had a great stay with us. Your appreciation for Samina, Ravindra and Steve has been shared with them and they are truly grateful. We’re glad you enjoyed the live music at the rooftop as well. We look forward to welcoming you again soon. Best Regards

The Sierra - By The Lake

Dear Guest, Greetings! Thank you for taking the time to share your detailed feedback with us. We are glad to know that you appreciated our location, staff cooperation, early check-in support and the temperature-controlled pool. However, we sincerely regret the inconvenience caused to you and your family due to the rooftop music, dinner seating, breakfast variety and washroom experience. We completely understand how important comfort and a peaceful environment are, especially during a family vacation. Your feedback is extremely valuable for us. We have already shared these points with our management and operational team to work on: • Music volume & timing adjustments at the rooftop • Priority seating for in-house guests • Improving breakfast variety • Washroom fixture upgrades We truly appreciate that you highlighted these areas with the intention of helping us improve. We hope to have the opportunity to welcome you again and offer you a more comfortable and balanced experience. Best Regards

The Sierra - By The Lake has replied on Mon Nov 10 15:13:51 IST 2025

Dear Guest, Greetings! Thank you for your kind words We’re glad to know you enjoyed the vibes, staff hospitality and the ambience. We look forward to welcoming you again soon. Best Regards

The Sierra - By The Lake has replied on Mon Nov 10 15:17:47 IST 2025

Dear Guest, Greetings! Thank you so much for your lovely feedback We are delighted to know that you enjoyed the beauty of the property and had a comfortable stay with us. Your kind words for our team mean a lot they will be very happy to hear this. We’re glad you liked the vibes and overall experience Looking forward to welcoming you again soon. Best Regards

The Sierra - By The Lake has replied on Mon Nov 10 15:23:45 IST 2025

Dear Guest, Greetings! Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused during your stay. The rooftop restaurant is currently under renovation, and we understand that this may have affected your dining experience. We also take your concern regarding the sound levels very seriously. We are already reviewing the music volume and timing to ensure that our in-house guests are not disturbed at night. Your feedback is truly valuable and has been shared with our management and operations team for immediate improvement. We hope to have the opportunity to welcome you again in the future and provide you with a more comfortable and pleasant stay. Best Regards

The Sierra - By The Lake has replied on Mon Nov 10 16:21:49 IST 2025

Dear Guest, Greetings! Thank you for your kind feedback We’re glad to know that you liked the cleanliness, location and our staff hospitality. We look forward to welcoming you again soon. Best Regards

The Sierra - By The Lake has replied on Mon Nov 03 14:39:23 IST 2025

Dear Guest, Greetings! Thank you for sharing your feedback with us. We are glad to know that you found our rooms spacious, clean, and hygienic, and that you enjoyed the temperature-controlled swimming pool. We truly appreciate your honest comments regarding the entrance and the food. We understand your concerns, and we apologize for any inconvenience you faced. Please be assured that your feedback has been shared with the concerned teams, and we are already working on improving the taste and overall dining experience Your feedback is valuable to us, as it helps us improve and serve our guests better. We hope to have the opportunity to welcome you again and provide you with an even better stay. Best Regards

The Sierra - By The Lake has replied on Mon Oct 27 15:10:35 IST 2025

Dear Guest, Greetings Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, including the lack of towels, lock issues, and the quality of food. Your comments are very important to us, and we are taking immediate steps to improve our services. We hope to have the opportunity to welcome you back in the future and provide a much better experience. Best Regards

The Sierra - By The Lake has replied on Sat Oct 18 14:34:57 IST 2025

Dear Guest, Greetings Thank you for sharing your feedback. We’re glad to hear that you were satisfied with the room, and we truly appreciate your honest comments regarding the breakfast. We’re sorry to hear that the food did not meet your expectations. Your feedback about the use of mustard oil, the quality of some breakfast items, and the juice and milk being watery has been noted seriously. We will share this with our kitchen team to ensure improvements are made immediately. Guest satisfaction is very important to us, and we hope to have the opportunity to serve you better on your next visit. Best Regards

The Sierra - By The Lake

Dear Guest, Greetings Thank you so much for your wonderful feedback 😊We're thrilled to hear that you had an amazing experience and that our staff made you feel welcomed and comfortable. It means a lot to us that you enjoyed the vibe of the place Your kind words and recommendation truly made our day. We can’t wait to welcome you back again soon. Best Regards

The Sierra - By The Lake has replied on Sat Oct 18 14:38:04 IST 2025

Dear Guest, Thank you so much for your kind feedback We’re happy to hear that you had a good stay and that you especially liked the washroom facilities. It’s also great to know that you enjoyed the biryani we’ll be sure to pass your compliments along to our kitchen team We truly appreciate your support and hope to welcome you back again soon. Best Regards

The Sierra - By The Lake

Dear Guest, Greetings Thank you for taking the time to share your feedback with us. We're glad to hear that you had a nice overall experience and that you found the room's interior design modern and comforting – that truly means a lot to us We also sincerely appreciate your honest observations regarding the property's location, the pool cleanliness, and the lake view. We're sorry these aspects did not meet your expectations. Your comments have been noted and shared with the respective teams so that we can make the necessary improvements Your feedback helps us grow, and we hope to have the opportunity to offer you a more seamless experience on your next visit. Best Regards

The Sierra - By The Lake

Dear Guest, Greetings Thank you for sharing your feedback. We are sorry for the missing amenities in the room and are already working to complete them soon. We’re glad to hear that you enjoyed the food and ambience at Soul restaurant, as well as the courteous service from our team. Your feedback is valuable to us and motivates us to improve. We hope to welcome you again for an even better experience. Best Regards

The Sierra - By The Lake has replied on Sat Oct 11 16:05:02 IST 2025

Dear Guest, Greetings Thank you so much for your kind words We’re truly delighted to know that you enjoyed the food, appreciated the amenities, and above all, were happy with the service and behavior of our staff. Your satisfaction means the world to us Feedback like yours inspires our team to continue delivering exceptional hospitality. We’re especially grateful for your recommendation it truly means a lot. We look forward to welcoming you again in the future. Best Regards

The Sierra - By The Lake has replied on Sat Oct 18 14:58:13 IST 2025

Dear Guest, Thank you so much for your wonderful feedback We’re delighted to hear that you had a pleasant stay and that you found the rooms comfortable and our team friendly and helpful. Your kind words about the service truly mean a lot to us we're so happy we could make your stay memorable Thank you for recommending us. We look forward to welcoming you back soon. Best Regards

The Sierra - By The Lake has replied on Mon Nov 03 14:46:11 IST 2025

Dear Guest, Greetings! Thank you for sharing your feedback. We are happy to know that you found our property well-maintained and appreciated the behavior and responsiveness of our staff. We understand your concerns regarding the location, food pricing, and lake view accessibility. Your suggestions are valuable, and we will review them carefully to enhance the overall guest experience. We truly appreciate your honest opinion and hope to have the opportunity to welcome you again, with an experience that feels even more worthwhile and satisfying. Best Regards

The Sierra - By The Lake has replied on Sat Oct 11 16:03:13 IST 2025

Dear Guest, Greetings Thank you so much for taking the time to share such a wonderful review We’re absolutely delighted to hear that you had an exceptional experience during your stay with us. Your kind words about our staff, housekeeping, food, and amenities truly mean a lot to the entire team. It’s great to know that you found the location convenient and peaceful, and that the little touches made a positive difference in your stay. We believe that it's the details that create memorable experiences, and we’re glad you felt the same. We’re especially happy to hear you’re already looking forward to your next visit we are too! It will be our pleasure to welcome you back. Best Regards

The Sierra - By The Lake has replied on Sat Oct 04 16:30:47 IST 2025

Dear Guest, Greetings Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused during your stay. We take cleanliness and service quality very seriously, and it is disappointing to hear that we did not meet your expectations. Please be assured that your comments regarding the cigarette filter and room cleaning have been immediately shared with our housekeeping and management teams to prevent such issues in the future. We appreciate your understanding and hope to have the opportunity to provide you with a much better experience next time. Thank you once again for your valuable feedback Best Regards

The Sierra - By The Lake has replied on Sat Oct 04 16:32:08 IST 2025

Dear Guest, Greetings Thank you for your kind feedback. We are glad to hear that you enjoyed your stay, the food, and our swimming pool. We appreciate your comments about the location and cost as well We strive to provide the best experience to our guests and hope to welcome you again soon. Best Regards