This property has garnered praise for its warm and attentive staff, offering excellent service throughout guests' stays. The rooms are noted for being clean, spacious, and well-maintained, with many providing stunning views of Kanchenjunga. Guests enjoyed the delicious food served at the in-house restaurant and appreciated the prompt room service. It's conveniently located near shopping areas and Mall Road, making it a perfect spot for visitors wanting to explore Darjeeling. A small downside mentioned was the accessibility due to its location in a narrow lane, but staff assistance is readily available for luggage.