The property offers spacious rooms and convenient location near the market and railway station, making it easy to explore Lonavala. Guests appreciated the friendly staff and clean amenities, particularly the swimming pool. However, there are frequent complaints about cleanliness issues, uncomfortable bedding, and poor bathroom facilities. The variety and quality of food are often considered subpar, contributing to an overall average experience. Notable room service delays and noise from nearby areas have also been mentioned by several guests.