Max Hotels Prayagraj

Max Hotels Prayagraj has replied on Mon Nov 24 10:50:37 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for sharing your experience! We’re thrilled to hear that you enjoyed the food and noticed the new renovations. It’s wonderful to know you’ve been with us since our Polo Max days and continue to enjoy your stays at Max Hotel. We truly appreciate your loyalty and kind words and look forward to welcoming you again soon! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Mon Nov 17 12:17:23 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for reviewing Max Hotel Prayagraj. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We sincerely apologize that our services did not meet your expectations. Rest assured, we are actively working on improving the quality to ensure that all of our guests have a truly memorable experience. We look forward to welcoming you again soon. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Thu Nov 13 11:33:15 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you so much for your wonderful and detailed feedback! We’re thrilled to hear that you had such a pleasant stay and enjoyed the cleanliness, comfort, food, and hospitality of our team. It’s great to know that our efforts to provide a smooth and welcoming experience made your visit memorable. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back soon for another relaxing stay! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Thu Nov 13 11:24:12 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for sharing your feedback! We’re glad to know you enjoyed the comfort of our rooms, cleanliness, and the service provided by our staff. We appreciate your note about the lighting and will definitely look into improving it. We hope to have the pleasure of hosting you again soon! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you so much for your wonderful feedback! We’re delighted to know you enjoyed the location, food, cleanliness, and our team’s service. Your suggestion about providing king-size beds for added comfort—especially for families with small children—is greatly appreciated and will be shared with our management. We look forward to welcoming you and your family again soon! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Wed Nov 05 12:46:20 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for reviewing Max Hotel Prayagraj. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We sincerely apologize that our services did not meet your expectations. Rest assured, we are actively working on improving the quality to ensure that all of our guests have a truly memorable experience. We look forward to welcoming you again soon. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about your disappointing experience and sincerely apologize for the inconveniences you faced during your stay. What you have described is far from the standards of service and cleanliness that we aim to maintain, and we completely understand your frustration. Your comments regarding room conditions, cleanliness, staff behavior, and the mismatch of room descriptions have been taken very seriously. We are already reviewing these issues with our housekeeping, front office, and reservations teams to ensure that such lapses do not recur. We are also coordinating with our online travel partners to verify and update all room descriptions and images to ensure complete transparency. Please be assured that guest comfort and satisfaction are our top priorities, and your feedback will help us make meaningful improvements. We deeply regret that we could not meet your expectations this time and hope you will give us an opportunity in the future to provide you with the level of service we are known for. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you so much for your kind words! We’re delighted to know you enjoyed the food and found our services excellent. Your appreciation for our cooperative staff means a lot to us — it truly motivates the entire team. We look forward to welcoming you again soon for another wonderful experience! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Wed Oct 15 13:00:35 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We regret to hear about the ventilation issue, the AC not cooling properly, and the unsatisfactory room service during dinner. This is certainly not the standard we aim to provide. Please be assured that we are taking your concerns seriously and have shared them with the respective departments for immediate attention and improvement. Your comfort and satisfaction are very important to us, and we’re truly sorry that we fell short in this instance. We hope you will consider giving us another opportunity to serve you better in the future. Warm regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for taking the time to share your experience with us! We’re delighted to know you had a comfortable stay and appreciated the room amenities, cleanliness, and convenient location near Platform 6. Your kind words about our team, especially Abhiraj and Shivani, truly mean a lot — we’ll be sure to pass on your compliments to them. We also appreciate your feedback on cleanliness and will continue working towards even higher standards. It’s great to hear you enjoyed the food and found the overall stay to be a great one. We look forward to welcoming you back on your next visit to Allahabad! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Mon Oct 13 16:22:45 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you so much for your kind feedback! We’re delighted to hear that you appreciated our convenient location, excellent food quality, and easy access to both private and public transport, as well as nearby government offices. It’s also wonderful to know that you were happy with our facilities and the behavior of our staff. Your appreciation means a lot to the entire team, and we look forward to welcoming you back for another great stay! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Wed Oct 15 18:14:29 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for reviewing Max Hotel Prayagraj. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We sincerely apologize that our services did not meet your expectations. Rest assured, we are actively working on improving the quality to ensure that all of our guests have a truly memorable experience. We look forward to welcoming you again soon. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Wed Oct 15 18:14:19 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for reviewing Max Hotel Prayagraj. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We sincerely apologize that our services did not meet your expectations. Rest assured, we are actively working on improving the quality to ensure that all of our guests have a truly memorable experience. We look forward to welcoming you again soon. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Wed Oct 15 18:14:02 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for taking the time to share your experience. We’re glad to know you found our location convenient, especially for train travelers. However, we sincerely apologize for the condition of the washrooms and bathroom floors. Cleanliness is a top priority for us, and it’s clear we fell short in this instance. Your feedback has been shared with our housekeeping team for immediate corrective action. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Wed Oct 15 17:55:47 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you so much for your kind and encouraging feedback! We're delighted to know that you found the food to be both budget-friendly and satisfying in quality and quantity. It's also great to hear you appreciated the prompt service and cleanliness of our restaurant. Our location next to Prayagraj Junction is indeed one of our key advantages, and we’re glad it added to your convenience. We look forward to welcoming you again for another pleasant experience! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Wed Oct 15 17:34:37 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for reviewing Max Hotel Prayagraj. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We sincerely apologize that our services did not meet your expectations. Rest assured, we are actively working on improving the quality to ensure that all of our guests have a truly memorable experience. We look forward to welcoming you again soon. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Wed Oct 15 17:33:50 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for your feedback. We’re glad to hear you were satisfied with the room service. However, we’re sorry to learn that you did not receive the food discount as per our policy. Please accept our sincere apologies for the inconvenience. We request you to kindly share more details (such as your booking reference or bill number) so we can investigate this further and ensure the issue is resolved appropriately. Your satisfaction is important to us, and we hope to serve you better on your next visit. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Mon Sep 22 13:26:09 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for your valuable feedback. We’re glad you liked the location and facilities, but we’re sorry to hear that you found the food pricing to be on the higher side. Your concern is completely understandable, and we will certainly review our pricing to ensure it aligns better with guest expectations. We appreciate you bringing this to our attention and hope to serve you better on your next visit. Best regards, Team Max Hotel Prayagraj.