Max Hotels Prayagraj

Max Hotels Prayagraj has replied on Mon Sep 22 13:26:09 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for your valuable feedback. We’re glad you liked the location and facilities, but we’re sorry to hear that you found the food pricing to be on the higher side. Your concern is completely understandable, and we will certainly review our pricing to ensure it aligns better with guest expectations. We appreciate you bringing this to our attention and hope to serve you better on your next visit. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Mon Sep 22 13:15:25 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for reviewing Max Hotel Prayagraj. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We sincerely apologize that our services did not meet your expectations. Rest assured, we are actively working on improving the quality to ensure that all of our guests have a truly memorable experience. We look forward to welcoming you again soon. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for taking the time to share such detailed feedback. We truly regret to hear that your experience did not meet expectations, and we sincerely apologize for the inconvenience caused during your stay. We understand your concerns regarding parking, room size, and the guest entry policy — and we acknowledge that these aspects could have been communicated more clearly during booking. Your feedback about the room amenities, payment process, and water service is also well noted, and we will review these points carefully to ensure better transparency and guest comfort moving forward. We’re especially sorry for the delay during check-out and the issue with your food experience. This is not the standard we strive for, and we’re already addressing this with the relevant teams to prevent future occurrences. While we regret that your stay fell short, we value your feedback as it helps us improve. We hope you might reconsider and give us a chance to provide you with a better experience in the future. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Mon Sep 15 12:53:19 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us. It’s wonderful to know that you found the staff friendly, the food awesome, and the location convenient. Your appreciation means a lot to our team. We look forward to welcoming you back soon for another pleasant and memorable experience. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Mon Sep 15 12:50:40 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for sharing your experience with us. We sincerely apologize for the behavior you encountered during your stay. The response you received from our night staff member was unacceptable and does not reflect the standard of hospitality we aim to provide. Regardless of whether the restaurant was open or closed, your request should have been handled with courtesy and professionalism. Please rest assured that we are addressing this matter internally and will take the necessary steps to ensure better guest service at all times. We value your feedback and hope you’ll give us another opportunity to serve you with the warmth and respect you deserve. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Mon Sep 15 12:44:10 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for bringing this to our attention. We're sorry to hear that your room window was closed off and the view was obstructed by construction waste. We understand how important a clean and open view is for your comfort, and we apologize for the inconvenience caused. Your feedback has been shared with our housekeeping and maintenance teams to ensure this is addressed immediately. We appreciate your input and hope to provide you with a much-improved experience on your next visit. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Mon Sep 15 12:34:50 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for reviewing Max Hotel Prayagraj. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We sincerely apologize that our services did not meet your expectations. Rest assured, we are actively working on improving the quality to ensure that all of our guests have a truly memorable experience. We look forward to welcoming you again soon. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced during your stay. The issues you mentioned — including room cleanliness, broken fittings, poor AC performance, and overall maintenance — are unacceptable and not reflective of our standards. Your feedback has been shared with our housekeeping and maintenance teams for immediate action. We truly value your input and regret that we could not meet your expectations this time. We hope you’ll give us an opportunity to serve you better in the future. Warm regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us. It’s great to know you found the room clean and comfortable, enjoyed our amenities, and felt well taken care of by our friendly team. A special thank you from Shivani and the rest of the staff — your kind words truly mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back for another great stay soon! Warm regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Thu Sep 04 13:45:14 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for your wonderful feedback! We're glad you enjoyed our convenient location, well-behaved staff, and phenomenal service. It's great to hear that you found the food delicious and the hygiene standards up to the mark. Your kind words mean a lot to our team, and we look forward to welcoming you back soon! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our rooms, found the service amazing, and experienced the kindness and professionalism of our staff. We're also glad the food hit the mark — our culinary team will be delighted to hear your praise. Thank you for recommending us, and we look forward to welcoming you back soon for another great stay! Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you so much for your kind words and for taking the time to share your experience with us! We are absolutely delighted to hear that you had a wonderful stay at Max Hotel, Prayagraj, and consider us the best in town. Your appreciation for our spacious, spotless rooms and the overall cleanliness of the hotel truly means a lot to us. A heartfelt thank you for recognizing Komal at the front desk. We're thrilled to know that her warm welcome and professionalism made such a positive impact on your stay. We will certainly share your kind words with her — it will make her day! Your recommendation is the highest compliment we could receive. We look forward to welcoming you back on your next visit, whether for business or leisure. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for sharing your feedback. We’re glad to hear that you appreciated the service provided by our staff, especially the waiter — your kind words will be passed along to the team. We’re truly sorry to know that the rest of your experience did not meet your expectations. Your concerns regarding our policies and overall stay are noted, and we will review them internally to see how we can improve. We hope you might reconsider and give us another chance in the future to provide you with a better experience. Best regards, Team Max Hotel Prayagraj.

Max Hotels Prayagraj has replied on Mon Aug 25 13:15:10 IST 2025

Dear Guest, Greetings from Max Hotel Prayagraj!! Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our convenient location and found the food simple yet satisfying. A special thank you for recognizing Komal, Shivani, and Ajay at the reception desk. Your kind words have been shared with them, and they’re truly grateful for the appreciation. We hope to have the pleasure of welcoming you back for another comfortable stay! Best regards, Team Max Hotel Prayagraj.