Max Hotels Jabalpur

Max Hotels Jabalpur has replied on Tue Sep 16 10:46:08 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments regarding the room condition, television service, room cleanliness, and overall service quality are deeply concerning and certainly not reflective of the standards we aim to uphold. Please be assured that we are investigating this matter seriously and will take immediate corrective steps to ensure such lapses are not repeated. We value your feedback as it helps us improve, and we truly regret that we fell short of your expectations this time. We hope you will consider giving us another opportunity to serve you better in the future. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for sharing your detailed feedback about your recent stay with us. We sincerely apologize for the inconvenience you experienced upon arrival, especially after such a long and exhausting journey. We understand how important a smooth and timely check-in is, and we're truly sorry that your room was not ready as expected. Your comfort is our priority, and it’s clear we fell short in this instance. We also regret the issues you encountered with the temporary room — including the non-functional blinds, lack of hot water, and the soap dispenser not working properly. These are certainly not the standards we strive to uphold, and we are addressing these concerns with our housekeeping and maintenance teams to ensure they are resolved. On a positive note, we’re glad to hear that Komal at the reception was helpful during your stay, and that you enjoyed the food. We'll make sure to pass along your kind words to her. Your feedback is extremely valuable to us as it helps us improve. We hope you’ll consider giving us another opportunity to provide you with the experience you deserve. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Tue Sep 09 17:45:48 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! We sincerely apologize for the experience you had during your stay. Cleanliness and comfort are top priorities for us, and we’re very sorry to hear that we fell short in your case. Your feedback regarding the condition of the room, bedsheets, furniture, and service is extremely concerning, and we are taking this seriously. Please be assured that we are addressing this with our housekeeping and maintenance teams immediately to ensure such issues are resolved and do not happen again. Thank you for bringing this to our attention. We genuinely regret the inconvenience caused and hope you might give us another chance in the future to provide you with the level of service and cleanliness we are known for. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Thu Sep 04 13:48:19 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for your feedback. We're glad you liked the location, but we're sorry to hear about your concerns with cleanliness, food, and service. We’ll address these issues with our team. Regarding the early check-in charge, it’s part of our policy, but we appreciate your input and will review it. We hope to serve you better next time. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Fri Aug 29 18:13:05 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointing experience and regret the inconvenience caused during your stay. We understand your concerns regarding the early check-in charges, bathroom layout, and delay in providing hot water. Please be assured that your feedback has been shared with the concerned departments for immediate review and corrective action. This is certainly not the experience we aim to provide, and we sincerely apologize for falling short of your expectations. Your comments are valuable to us, and we will use them to improve our service and facilities. We hope you might consider giving us another opportunity in the future to serve you better. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Mon Aug 25 14:11:47 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! We sincerely apologize for the experience you encountered during your stay. The issues you’ve highlighted — including water leakage, lack of basic amenities, and cleanliness concerns — are deeply troubling and certainly not reflective of our service standards. Please be assured that we take your feedback seriously. We have already escalated this matter to our housekeeping and maintenance teams for immediate investigation and corrective action. Providing a clean, comfortable, and well-equipped environment for our guests is our top priority, and we deeply regret falling short in this instance. We truly value your feedback and hope you will give us another opportunity to provide you with the quality experience you rightfully expect from us. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Mon Aug 25 14:08:10 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for bringing these issues to our attention. We are truly sorry to hear about the unpleasant experience you had during your stay. Please accept our sincerest apologies for the condition of the room and the unprofessional behavior you witnessed at the front desk. Cleanliness, hygiene, and guest service are top priorities for us, and it is clear that we fell short in this instance. Your feedback has been shared with the housekeeping and front office teams for immediate corrective action, and we are conducting an internal review to ensure such incidents do not occur again. We deeply regret the inconvenience caused and hope you might consider giving us another opportunity in the future to provide you with the high standard of hospitality we are known for. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Mon Aug 25 13:53:58 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for sharing your feedback with us. We're happy to know that you liked the room, hotel ambiance, location, and found the food delicious. However, we regret to hear that your experience with our room service did not meet expectations. Please accept our apologies for the inconvenience caused. Your comments have been shared with the team, and we are working on improving our service standards to better serve our guests. We appreciate your valuable input and hope to welcome you again for a more seamless experience. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Tue Aug 19 11:06:54 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for your feedback. We're glad to hear you liked the property, but we’re truly sorry to learn about the issues you faced during your stay. Please accept our sincere apologies for the inconvenience caused by the cleanliness and maintenance concerns. This is not the standard we aim to provide, and we will address these matters with our team immediately to ensure improvements. We appreciate you bringing this to our attention and hope to have the opportunity to offer you a much better experience in the future. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Mon Aug 18 13:17:23 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. What you’ve described does not reflect the standards we aim to maintain. We are especially sorry to hear about the cleanliness issues, lack of basic amenities like water bottles, and the absence of warm water. These are fundamental aspects of a comfortable stay, and we regret that we fell short. While we’re glad to know our staff treated you with courtesy, we understand that hospitality must be matched with proper care and cleanliness. Please be assured that your comments have been shared with the housekeeping and maintenance teams for immediate action. We hope you might give us another opportunity in the future to provide you with the experience you deserve. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Mon Aug 18 13:08:51 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the spacious room, but we’re truly sorry to learn that certain aspects of your stay did not meet expectations. We apologize for the inconvenience caused due to the limited food availability after 10:30 PM, the lack of hot water, and the need for room fresheners. These issues have been shared with our team for immediate attention and improvement. We also understand your concerns about the ambience and location near the railway station. While the location is chosen for accessibility, we are actively working on enhancing the in-room environment to ensure a more comfortable and refreshing experience. Your feedback is valuable, and we hope to have the opportunity to serve you better on your next visit. Best regards, Team Max Hotel Jabalpur.

Max Hotels Jabalpur has replied on Mon Aug 18 13:02:47 IST 2025

Dear Guest, Greetings from Max Hotel Jabalpur!! Thank you for taking the time to share your feedback. While we’re glad to know you found the property to your liking, we sincerely apologize for the delay you experienced during check-in and with your luggage. This is certainly not the standard of service we aim to provide, especially for pre-booked guests, and we understand how frustrating such delays can be. Please rest assured that we are reviewing this with our team to ensure better coordination and quicker service in the future. We truly value your patience and hope to have the opportunity to serve you better on your next visit. Best regards, Team Max Hotel Jabalpur.