JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING

JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING has replied on Fri Jul 04 12:16:14 IST 2025

Dear Guest , Thank you so much for your detailed and kind review! We're delighted to hear that you found the room and bathroom clean, enjoyed the food portions, and appreciated our helpful staff. It's great to know our location near Mall Road added to your convenience. Your positive experience means a lot to us, and we hope to welcome you back again soon! Warm Regards, Guest Relations Team

JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING has replied on Wed Jul 16 17:55:06 IST 2025

Dear Guest , Thank you for taking the time to share your thoughts. We're glad to know you appreciated the spotless rooms, our friendly staff, and especially the perfect location. Your recognition of these highlights truly means a lot to us. We look forward to making your next stay even more enjoyable and memorable. Warm Regards, Guest Relations Team

JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING

Dear Guest , Thank you for sharing your wonderful experience. We're delighted to know that your stay was comfortable and that you appreciated our friendly staff and convenient location. The 5th floor view truly is something special, and we're glad it impressed you. Thanks for recommending our restaurant as well—we look forward to welcoming you back for another great visit. Warm Regards, Guest Relations Team

JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING

Dear Guest, Thank you for sharing your feedback. Your concerns have been noted and conveyed to the hotel’s management team. While our property is equipped with power backups to ensure continuity during outages, there may occasionally be internal technical issues or environmental challenges—particularly in hilly regions—where factors like electricity and water supply can become unpredictable and temporarily affect operations. These instances are uncommon but not entirely within our control, and we appreciate your patience and understanding. Your feedback is invaluable in helping us improve our guest communication and service experience. Warm regards, Guest Relations Team

JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING has replied on Wed Jul 16 17:23:00 IST 2025

Dear Guest, Thank you so much for your lovely review! We're delighted to hear you enjoyed everything from the housekeeping to the food and amenities. Your recommendation means the world to us. Can’t wait to welcome you back again! Warm Regards, Guest Relations Team

JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING

Dear Guest, Thank you for your kind words! We're glad you found our location convenient and easily accessible via map—Gandhi Road truly connects you to the heart of Darjeeling. It’s wonderful to hear that you enjoyed the food at our property, especially the aalu parathe and gobi parathe—our kitchen team will be thrilled to know their efforts were appreciated! We look forward to welcoming you back for more warm hospitality and delicious meals. Warm regards, Guest Relations Team

JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING

Dear Guest, Thank you for sharing your feedback. We understand your concern regarding the landline connectivity. In elevated regions like ours, occasional technical inconsistencies can happen—often due to sudden changes in weather or environmental conditions. While such instances are not the norm, we appreciate your patience and understanding. Your comments have been shared with the management team to ensure that communication services are monitored more closely and that swift assistance is readily available to our guests. We value your input and look forward to offering you a smoother experience in the future. Warm regards, Guest Relations Team

JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING has replied on Wed Jul 16 17:24:17 IST 2025

Dear Guest, Thank you for your wonderful feedback. We're delighted to know you found everything excellent and outstanding. It's great to hear our staff and location contributed to a memorable stay. Your recommendation means a lot, and we look forward to welcoming you again whenever you're in Darjeeling. Warm Regards, Guest Relations Team

JAIN GROUP HOTEL PINK MOUNTAIN DARJEELING has replied on Wed Jul 02 12:34:39 IST 2025

Dear Guest, Thank you for taking the time to share your feedback. We're glad you found our location convenient and appreciated the cleanliness and sanitization of your room and washroom. To clarify, our property has an internal centralized boiler system, which supplies hot water to all guest rooms through the showers and washbasins. As part of our traditional construction, this system operates across the entire property. Additionally, each room is equipped with a separate water boiler for drinking purposes. We understand that guests may not always be familiar with the setup, and we’ll be taking steps to make this clearer during check-in. Your observations have been shared with the property’s management team, and we are ensuring that future guests are better informed upon arrival so they can enjoy their stay comfortably and without confusion. We appreciate your input and look forward to hosting you again. Warm regards, Guest Relations Team