Hotel Vijan Palace

Hotel Vijan Palace has replied on Wed Jul 02 12:10:33 IST 2025

Thanks For Your Valuable Feedback

Hotel Vijan Palace has replied on Wed Jul 02 12:10:45 IST 2025

Thanks For Your Valuable Feedback

Hotel Vijan Palace has replied on Wed Jul 02 12:10:54 IST 2025

Thanks For Your Valuable Feedback

Hotel Vijan Palace has replied on Wed Jul 02 17:09:35 IST 2025

Dear Ashutosh Kulshreshtha, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay. What you described falls far short of the standards we strive to maintain, and we are truly sorry for the inconvenience caused. Please be assured that we take cleanliness and guest comfort very seriously. Your comments regarding the hygiene, linens, and bathroom conditions have been noted and immediately addressed with our housekeeping and maintenance teams. We appreciate your feedback, as it helps us identify areas that need improvement. We hope you might consider giving us another opportunity in the future to provide you with a much better experience. Sincerely, Satnam Singh Guest Relation

Hotel Vijan Palace has replied on Mon Jun 09 14:43:49 IST 2025

Dear Chirag ji, Greetings From Hotel Vijan Palace, Thanks for the review sir, we will definitely work on the issue raised. looking forward to serve you again soon.

Hotel Vijan Palace has replied on Wed Jul 02 17:11:21 IST 2025

Dear N Janakiram, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced with the room allocation and the initial mismatch with your booking. We're glad the issue was resolved during your stay, but we understand that this should not have happened in the first place. We also appreciate your comments regarding the cleanliness and door locking system. Please be assured that we are addressing these concerns with our housekeeping and maintenance teams to ensure improvements are made promptly. Your feedback is valuable to us, and we are committed to providing a better experience for all our guests. We hope to welcome you again and offer a more seamless stay. Warm regards, Satnam Singh Guest Relations

Hotel Vijan Palace has replied on Wed Jul 02 17:13:55 IST 2025

Dear Thopali Rammurthy Sriniwas, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations, particularly with regard to our front office service and the overall condition of the hotel. Your comments about the behavior of a staff member, the condition of the linens and facilities, and the overall guest experience are taken very seriously. We are currently reviewing the situation with our team to ensure corrective action is taken, especially in terms of hospitality and professionalism at all times. We understand that certain areas of the property need renovation, and your feedback has been shared with the management for immediate attention and future planning. While we may not have met your standards this time, we appreciate your honest review, which helps us improve for our future guests. Thank you once again, and we’re truly sorry for the inconvenience caused. Sincerely, Satnam Singh Guest Relations

Hotel Vijan Palace has replied on Fri Apr 11 17:27:59 IST 2025

Thank you for your valuable feedback !!

Hotel Vijan Palace has replied on Wed Jul 02 18:06:49 IST 2025

Dear Guest, Thank you for your feedback. We appreciate your comments about the rooms . We look forward to welcoming you again soon! Best regards, Satnam Singh Guest Relations

Hotel Vijan Palace

Dear Anuj Jain, We’re very sorry to hear about your recent experience and sincerely apologize for the discomfort you faced during your stay. What you described, especially regarding the cleanliness and room condition, is far from the standards we aim to provide—particularly in our highest category rooms. Your feedback has been shared with our housekeeping and maintenance teams for immediate attention. We are also investigating the concerns about room presentation and smell to ensure this does not happen again. Thank you for bringing these issues to our attention. We regret the inconvenience caused and hope you’ll consider giving us another opportunity in the future to provide the kind of experience we are known for. Warm regards, Satnam Singh Guest Relations

Hotel Vijan Palace has replied on Wed Jul 02 17:57:08 IST 2025

Dear Shashi Tota, Thank you for your kind feedback! We’re glad you found our rooms decent and had a good overall experience. We appreciate your comments about our service and will work to improve it further. We look forward to welcoming you again for an even better stay. Warm regards, Satnam Singh Guest Relations

Hotel Vijan Palace

Dear Abhinav Soni, We sincerely apologize for the extremely disappointing experience you had during your stay. The issues you’ve highlighted — including room condition, cleanliness, lack of hot water, and missing curtains — are deeply concerning and far from the standards we aim to provide. Your feedback has been immediately shared with our housekeeping and maintenance teams for urgent attention. We are also reviewing the specific room allocation and taking corrective measures to prevent such experiences for future guests. We deeply regret the inconvenience caused and thank you for bringing these matters to our attention. Your feedback is important to us, and we are committed to making improvements. Sincerely, Satnam Singh Guest Relations

Hotel Vijan Palace has replied on Wed Jul 02 17:18:26 IST 2025

Dear Arvind Rai,, Thank you for taking the time to share your experience. We truly regret that your stay did not meet your expectations, and we sincerely apologize for the issues you encountered with room maintenance, cleanliness, and service. Your feedback regarding the bathroom condition, staff response, and the overall appearance of the reception and entrance has been noted and shared with the concerned departments. These are not the standards we aim to deliver, and immediate steps are being taken to improve in all these areas. We appreciate your honest review and assure you that your feedback will help us enhance the guest experience going forward. We hope you’ll consider giving us another chance in the future. Warm regards, Satnam Singh Guest Relations

Hotel Vijan Palace

Dear Manoranjan Panda, Thank you for sharing your feedback. While we’re glad you found the location convenient, we’re truly sorry to hear that your overall stay did not meet expectations. We sincerely apologize for the cleanliness issues, smoke odor, and the condition of the room and linen. What you’ve described is unacceptable and not reflective of the standards we aim to provide. Your concerns have been taken seriously and shared with our housekeeping and maintenance teams for immediate action. We regret the inconvenience caused and appreciate your honesty—it helps us improve. We hope you’ll consider giving us another chance in the future to provide a much better experience. Sincerely, Satnam Singh Guest Relations

Hotel Vijan Palace has replied on Wed Jul 02 18:07:46 IST 2025

Dear Vinay Thacker, Thank you for your feedback. We're happy to hear that you had a comfortable stay and appreciated our food service and experienced staff. We also acknowledge your comment regarding the need for renovation, and we’re actively working on plans to upgrade the property. Your input is valuable and helps us prioritize improvements. We look forward to welcoming you again and offering an even better experience. Warm regards, Satnam Singh Guest Relations