The property boasts a prime location, just a stone's throw from Thiruvananthapuram Central railway station, making it easily accessible for travelers. While some guests appreciated the cleanliness and helpful staff, many highlighted issues like poor maintenance, non-functional amenities, and hygiene concerns, particularly with bed bugs and dirty bathrooms. The lack of food services and minimal room facilities have been frequent points of criticism, along with inconsistencies in room quality. The overall experience seems mixed, leaning towards average.