The property is ideally located near Dehradun railway station, making it convenient for travelers. However, guests have reported numerous issues including unclean rooms, poor hygiene, and malfunctioning amenities like Wi-Fi and TVs. Food quality has received mixed reviews, with some praising it while others found it unsatisfactory. While some staff members are courteous, overall service appears inconsistent. Many guests suggest that the property needs significant improvements in cleanliness and maintenance.