Hotel La Franklin

Hotel La Franklin

Dear Guest, Thank you for taking the time to share your feedback. We sincerely regret the inconvenience you faced during your stay with us. This is certainly not the experience we aim to provide. We apologize for the issues regarding hot water and the malfunctioning electronic room key. Our maintenance team has already been instructed to thoroughly inspect and resolve these matters on priority. We’re also reviewing our room service interactions to ensure our staff is more attentive, responsive, and helpful to all guests. Regarding pricing, we would like to clarify that the ₹100 charge mentioned was not for a single slice of bread, but part of the bread omelette dish ordered. Your feedback is extremely important to us, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to serve you again with a significantly improved experience. Warm Regards, Room Division Manager

Hotel La Franklin has replied on Thu Nov 13 14:57:40 IST 2025

Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you had an awesome stay and that our team made you feel comfortable. It’s great to know you found our property a good place to stay at a reasonable price. Your kind words mean a lot to us and motivate our team to keep delivering the best experience possible. We look forward to welcoming you again soon! Warm regards, Front desk manager .

Hotel La Franklin has replied on Thu Nov 13 14:55:19 IST 2025

Dear Guest, Thank you for taking the time to share your feedback. We truly appreciate your kind words about our property, spacious rooms, and amenities. We’re delighted to know you enjoyed your stay with us. We apologize if you found our location slightly away from the main area. However, our property is conveniently situated close to NH16, offering easy access to Puri as well as Esplanade Mall. It was a pleasure hosting you, and we look forward to welcoming you again for an even more enjoyable experience in the future. Warm regards, Front Desk Manager

Hotel La Franklin has replied on Wed Oct 15 11:33:13 IST 2025

Dear Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your comments and are sorry to learn that your experience did not fully meet your expectations. Our property is conveniently located near Rasulgarh Square. The popular Esplanade Mall is just about a kilometer away, and we are surrounded by lush greenery, offering a peaceful and refreshing environment within city limits. We are also well-connected via NH16, providing easy access to destinations such as Puri, Paradip, and other major locations across Odisha. Uber and Ola services are easily available in our area. However, we do understand that any delay in cab availability or booking can cause inconvenience, and we sincerely regret any trouble you may have faced. Our team will always be happy to assist in arranging transport to ensure a smoother experience. We also appreciate your comments regarding the food and will certainly take them into consideration as we continue to improve our offerings. Thank you for acknowledging the cleanliness of our rooms. We look forward to welcoming you again for a mo

Hotel La Franklin has replied on Wed Sep 24 14:49:35 IST 2025

Dear Mr. Kislay, Thank you for choosing La Franklin Hotel, Bhubaneswar, and for sharing your feedback. We are glad to know that you found our rooms, location, and front office service satisfactory. However, we are deeply concerned to learn about your unpleasant dining experience with the chicken curry and rice. Please accept our sincere apologies for the incident you faced with the food quality. This is certainly not the standard we maintain. Our F&B Manager and Chef have been briefed on this matter, and immediate corrective action has been taken with the kitchen and service teams to ensure such lapses do not happen again. Your feedback is extremely valuable, and we assure you that we are working on strengthening our quality checks and training our staff to provide a better dining experience to our guests. We hope you will give us another opportunity to serve you better in the future. Warm Regards, Director Marketing

Hotel La Franklin has replied on Wed Sep 24 14:03:00 IST 2025

Dear Guest, Thank you for taking the time to share your valuable feedback. I sincerely apologize for the inconvenience you faced during your stay, particularly with the room service and breakfast offerings. As we discussed in the morning, I truly regret that your experience fell short of our standards. We understand how important timely and efficient service is for our guests, and I assure you that we are actively reviewing our processes to improve response times for room service. Your comments regarding breakfast quality are equally concerning. This is not the level of dining experience we aim to deliver, and I have already shared your feedback with our kitchen team to ensure that our dishes consistently meet the highest standards of taste and freshness. Your observations are valuable to us, and we remain committed to making the necessary improvements. I sincerely hope you will give us another opportunity to serve you better in the future. Warm regards, Sandesh Front Desk Manager

Hotel La Franklin has replied on Wed Sep 24 14:04:51 IST 2025

Dear Guest, Thank you for sharing your feedback regarding your stay with us. We sincerely regret that your experience did not meet your expectations, especially in terms of room condition, breakfast, and overall value. Your comments are very important to us, and we will review them closely with our team to improve both our services and facilities. Regarding outside food, we understand your concern; however, as per our hotel policy, outside food is not permitted to maintain hygiene and safety standards for all our guests. We hope for your kind understanding on this matter. We truly value your feedback and hope you will consider giving us another opportunity to serve you better on your next visit. Warm Regards, Front Desk Manager

Hotel La Franklin

Dear Guest, Thank you for your valuable feedback and for staying with us at La Franklin Hotel – Bhubaneswar. We’re glad to hear that you enjoyed the food, environment, and our facilities. We appreciate you bringing the entry road issue to our attention. Due to the ongoing Durga Pooja celebrations, the road has been experiencing some congestion with increased traffic. We apologize for the inconvenience and are coordinating with local authorities to ensure smoother access during this festive period. We look forward to welcoming you again and providing you with a seamless and enjoyable stay. Warm Regards, Front Desk Manager Bhubaneswar

Hotel La Franklin has replied on Thu Sep 04 12:02:43 IST 2025

Dear Mr. Samantaray, We sincerely thank you for your excellent rating and kind feedback. It is wonderful to hear that you enjoyed our location, and that our staff’s friendliness and positive attitude made your stay pleasant. Your appreciation encourages us to keep improving. We look forward to hosting you again for another memorable stay. Warm Regards, Front Desk Manager

Hotel La Franklin has replied on Tue Aug 19 11:30:19 IST 2025

Dear Guest, Thank you for share your valuable feedback. We're sorry to hear that certain aspects of your stay did not meet your expectations. We apologize for the inconvenience caused by the bed size and the lack of a mug, bucket, and bath soap in the washroom. Your comments have been noted, and we will definitely look into these concerns to improve the comfort and convenience for our future guests. Bucket & Mug should be provided to the guest as on request . We truly value your input and hope to have the opportunity to welcome you again with a better experience. Warm regards, Front Desk Manager .

Hotel La Franklin has replied on Tue Aug 12 11:07:25 IST 2025

Dear Guest, Thank you for sharing your positive feedback. We are delighted to know that you enjoyed our ambience, location, and food service. Your appreciation motivates our team to continue delivering the best experience for our guests. We look forward to welcoming you again soon at La Franklin Hotel. Warm regards, Front Desk Manager

Hotel La Franklin

𝙳ear Guest, Sorry for Delay in response, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Your comments regarding food service, cleanliness, amenities, and garden access have been noted, and we are addressing them with our respective teams to improve our standards. Regarding tea/coffee service before 6:30 AM, we understand the importance of early refreshments and will review how we can make this available to our early-rising guests. We are also working on upgrading bathroom amenities, cutlery, and personal care products to provide a more premium experience. We truly value your input, as it helps us enhance our hospitality. We hope you will give us another opportunity to serve you better in the future. Warm regards, Hotel Management La Franklin Hotel, Bhubaneswar

Hotel La Franklin

𝙳ear Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Your comments regarding food service, cleanliness, amenities, and garden access have been noted, and we are addressing them with our respective teams to improve our standards. Regarding tea/coffee service before 6:30 AM, we understand the importance of early refreshments and will review how we can make this available to our early-rising guests. We are also working on upgrading bathroom amenities, cutlery, and personal care products to provide a more premium experience. We truly value your input, as it helps us enhance our hospitality. We hope you will give us another opportunity to serve you better in the future. Warm regards, Hotel Management La Franklin Hotel, Bhubaneswar

Hotel La Franklin

Dear Guest Sorry for Delay in response, Thank you so much for your kind words and for sharing your experience at La Franklin Hotel. We’re delighted to hear that you enjoyed our convenient location and the peaceful environment—it’s always our goal to provide a relaxing and comfortable stay for our guests. Your appreciation means a lot to our team. We look forward to welcoming you back on your next visit to our property. Warm regards, Front Desk Manager.

Hotel La Franklin

Dear Guest, Sorry for Delay in response, Thank you for your wonderful feedback! We’re glad to hear you had a pleasant stay at La Franklin Hotel and appreciated our location, food, service, staff behavior, and parking facilities. It’s always our aim to provide great value and warm hospitality to our guests. We look forward to welcoming you back again on your next visit to Bhubaneswar ! Warm regards, 𝙵𝚛𝚘𝚗𝚝 𝙳𝚎𝚜𝚔 𝙼𝚊𝚗𝚊𝚐𝚎𝚛.

Hotel La Franklin has replied on Fri Aug 29 15:01:19 IST 2025

Dear Guest, Thank you for your kind words! We are thrilled to hear that you had a positive experience with our hospitality, location, and service. We strive to provide a clean and welcoming environment for all our guests, and your feedback means a lot to us. We look forward to welcoming you again soon! Warm Regards, Front desk manager .

Hotel La Franklin

Dear Guest, 𝚂𝚘𝚛𝚛𝚢 𝚏𝚘𝚛 𝙳𝚎𝚕𝚊𝚢 𝚒𝚗 𝚛𝚎𝚜𝚙𝚘𝚗𝚜𝚎, Thank you for your wonderful feedback about your recent stay at La Franklin Hotel. We are delighted to hear that you enjoyed our friendly staff and great food, and that your overall experience was excellent. We sincerely regret the inconvenience caused due to the Wi-Fi connectivity issue. Please be assured that our technical team is working to enhance internet speed and stability to better support guests’ work requirements in the future. We look forward to welcoming you back soon for an even better experience. Warm regards, 𝙵𝚛𝚘𝚗𝚝 𝙳𝚎𝚜𝚔 𝙼𝚊𝚗𝚊𝚐𝚎𝚛

Hotel La Franklin

Dear Guest, 𝚂𝚘𝚛𝚛𝚢 𝚏𝚘𝚛 𝚍𝚎𝚕𝚊𝚢 𝚒𝚗 𝚁𝚎𝚜𝚙𝚘𝚗𝚜𝚎, Thank you for sharing your feedback about your recent stay at La Franklin Hotel. We are pleased to know you found our rooms comfortable, washrooms clean, and our staff and room service friendly. Your kind words mean a lot to us. We have noted your suggestion regarding the restaurant food and will work with our culinary team to enhance the dining experience. We look forward to welcoming you again for an even better stay. Warm regards, 𝙵𝚛𝚘𝚗𝚝 𝙳𝚎𝚜𝚔 𝙼𝚊𝚗𝚊𝚐𝚎𝚛

Hotel La Franklin

Dear Guest, 𝚂𝚘𝚛𝚛𝚢 𝚏𝚘𝚛 𝙳𝚎𝚕𝚊𝚢 𝚒𝚗 𝚛𝚎𝚜𝚙𝚘𝚗𝚜𝚎, Thank you for sharing your valuable feedback about your stay at La Franklin Hotel. We are delighted to know you appreciated our property and location, and that most aspects of your stay were good. We sincerely regret the inconvenience caused by the way your request was handled. This is not the level of service we strive to provide. Your comments have been shared with our team to ensure better courtesy and assistance to all our guests in the future. We truly value your patronage and hope you will give us another opportunity to serve you better on your next visit. Warm regards, 𝙵𝚛𝚘𝚗𝚝 𝙳𝚎𝚜𝚔 𝙼𝚊𝚗𝚊𝚐𝚎𝚛