My recent stay booked through MakeMyTrip was extremely disappointing and completely ruined. The first room allotted was dirty with a broken bed, so I immediately requested a change. The second room seemed fine at first, but within an hour the AC stopped working, forcing me to ask for another room. The third room was even worse — I had to wait around 10–15 minutes outside because the door was stuck and even the service staff struggled to open it. When it finally opened, I was shocked to see it was a very small, substandard room, nowhere close to what a so-called 4-star hotel should provide. Overall, the experience was pathetic, highly stressful, and far below the promised standards, and I request a refund or compensation for this ruined stay.