हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Gagan, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. We understand that the room maybe smaller than what you would usually expect, and the layout of the room is not something that you’re used to but let me tell you a bit about how our rooms are designed. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms is thoughtfully curated to ensure that we make optimum use of the available space. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Baskaran, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. We understand that the room maybe smaller than what you would usually expect, and the layout of the room is not something that you’re used to but let me tell you a bit about how our rooms are designed. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms is thoughtfully curated to ensure that we make optimum use of the available space. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL Tue Sep 02 19:59:26 IST 2025 को जवाब दिया है

Dear Mr. Varun, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Shashidhara, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully curated to ensure that we make optimum use of the available space. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Ms. Purvi, Thank you for choosing Holiday Inn Express and for sharing your valuable feedback about your stay. Please accept my heartfelt apologies for the unpleasant experience you had during your stay. From the air-conditioning issue to the unsatisfactory food quality and, most concerning, the lack of empathy shown by our team — this is not the standard of service we are committed to delivering. We have taken your feedback on food positively and training our team to provide better output in future. I truly regret that we did not provide you with the comfort, quality, and hospitality you rightfully expected. I sincerely hope you may allow us another opportunity in the future to restore your confidence in us. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Amar, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. We understand that the room maybe smaller than what you would usually expect and the layout of the room is not something that you’re used to, but let me tell you a bit about how our rooms are designed. Our compact rooms are designed to provide more where it matters most. We have ensured to kept amenities and structures most important to that can help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully designed to ensure that we make optimum use of the available space. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Guru, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Feel free to contact me directly at harish.kamath@ihg.com or +91 953888 7066 anytime. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Anil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Siddique, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence and ensure every visit is a "WOW" experience. Your kind words will certainly inspire our team to keep up the great work. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Anirudh, Thank you so much for sharing your wonderful experience with us at Holiday Inn Express Bengaluru Whitefield ITPL. We truly appreciate you taking the time to recognize our team and the effort we put into delivering a great experience. Your feedback is incredibly valuable, and we're thrilled that you had a memorable stay. It’s guests like you who motivate us to continuously strive for excellence. Your kind words will certainly inspire our team to keep up the great work. We will work on any leakage if any but we understand that due to vanity being placed near bed area you were experiencing water leak. We look forward to welcoming you and your family back in the future, and if there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Once again, thank you for choosing Holiday Inn Express. We can’t wait to host you again soon! Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL Fri Aug 29 18:17:38 IST 2025 को जवाब दिया है

Dear Mr. Vijay, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. We understand that the room maybe smaller than what you would usually expect, and the layout of the room is not something that you’re used to but let me tell you a bit about how our rooms are designed. Our compact rooms are designed to provide more where it matters most. We have ensured to kept amenities and structures most important to that can help you maximize your visit. We are also very green conscious; each corner of our rooms is thoughtfully designed to ensure that we make optimum use of the available space. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL Fri Aug 29 18:24:01 IST 2025 को जवाब दिया है

Dear Mr. Sunil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comment. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Anil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We do provide dental kit and toiletries on request for every guest. Same message was also placed inside the room. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Vipin, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully curated to ensure that we make optimum use of the available space. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL

Dear Mr. Sahil, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. Our compact rooms are designed to provide more where it matters most. We have ensured to keep all necessary amenities to help you maximize your visit. We are also very green conscious – each corner of our rooms are thoughtfully curated to ensure that we make optimum use of the available space. We inform every guest on operating time of our Cafe. Specially on Breakfast, Lunch and Dinner timings. We are also open 24/7 for any lighter snack throughout the day. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL Mon Aug 04 14:53:48 IST 2025 को जवाब दिया है

Dear Guest, Thank you for taking the time to share your recent experience with us. We truly value feedback from our guests as it helps us continuously improve. I sincerely regret to hear that your stay did not meet expectations, particularly in regard to the food quality, variety, and freshness. We understand how important it is for guests staying multiple days to have diverse and well-prepared meal options. Your comments have been shared with our culinary team for immediate review, and we are actively working on enhancing our buffet offerings, especially in terms of menu rotation, freshness, and overall value. We also acknowledge your concern regarding pricing in relation to the buffet spread. Please rest assured that we will be evaluating our offering to ensure it aligns better with the expectations of our guests. We appreciate your candid feedback and hope you will consider giving us another opportunity to offer you an improved experience on your next visit. Should you need any assistance or have additional suggestions, please feel free to reach out to me directly. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL Mon Aug 04 14:56:37 IST 2025 को जवाब दिया है

Dear Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. After considering several feedback we are coming up with larger size rooms in our extended wing in our premises. This will be operational in few days and will service your concern on room size and cupboard for luggage. We will also take up Basin drain been not attended in your entire stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact. Sincerely, Harish Kamath General Manager

हॉलिडे इन एक्सप्रेस बेंगलूरू व्हाइटफ़ील्ड ITPL Mon Aug 04 14:59:44 IST 2025 को जवाब दिया है

Dear Mr. Ashok, Thank you for taking the time to share your feedback following your recent stay with us at Holiday Inn Express Bengaluru Whitefield ITPL. We sincerely apologize for the inconvenience caused due to the unpleasant odor on the ground floor and lobby areas, as well as the shortcomings in room cleanliness and hygiene. This is certainly not the experience we aim to deliver, and I regret that we fell short in these areas during your stay. Please be assured that your concerns have been shared with our Housekeeping and Engineering teams for immediate corrective action. We are actively investigating the source of the odor and reinforcing cleanliness protocols to ensure a fresher and more hygienic environment for all our guests. On a positive note, we’re glad to know that you found our catering team helpful and courteous, and we appreciate your kind words about their service. We hope to have the opportunity to welcome you back and provide you with a more comfortable and seamless experience in the future. Should you wish to share any further suggestions or require assistance, please feel free to reach out to me directly. Sincerely, Harish Kamath General Manager