I thought hotel is gonna be nice, but apart from room nothing was nice! room was big and had grit viewbut ac wasnt working! we realised they had dining hall in basement at -3 level where before u enter u see two common g washrooms stinking with doors open. The electricity kept going on and off, leaving u stranded if u are travel-ling with old people and toddlers. The lift wasnt able to take the load, hence very inconvenient. Food quality was bad, oil they used stinked, flies would land on your food(thanks to washrooms just next to dining hall, with on and off electricity u could not eat bread in peace coz e even toaster had no backup, it would stop working! service was ok, staff is nice
Claret inn by Lawrence Hotels has replied on Mon May 12 13:30:45 IST 2025
Greetings from Claret Inn & Suites, Dalhousie!
Thank you so much for taking the time to share your kind words and wonderful review on MakeMyTrip. We are truly delighted to know that you enjoyed your stay with us and had a memorable experience.
Your appreciation motivates our entire team to continue delivering warm hospitality and exceptional service to all our guests. It was our absolute pleasure to host you, and we are so glad that we could meet your expectations.
We look forward to welcoming you back soon for another relaxing and enjoyable stay in the hills of Dalhousie. Should you need any assistance with future bookings or special requests, please do not hesitate to reach out.