Vaishno Devi FAQs

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Area geography

Mata Vaishno Devi’s shrine is situated at a height of 5,200 feet above sea level and lies in the Trikuta Mountains. Vaishno Devi’s shrine is 61 kilometres north of Jammu. The holy cave is approximately 30 metres long and 1.7 metres in height.

Notes currencies cards

The currency of India is Indian Rupee. You can withdraw money from the ATMs in Katra city. ATMs will not be available during the trek to Vaishno Devi shrine, so please carry cash for any needs. Credit cards are not widely accepted (not even in Katra) and most of the transactions are done in cash.

Drinking laws

Alcohol is neither served nor sold in Vaishno Devi.


Tipping is an important part of etiquette to be observed while touring anywhere in India. It’s a common practice to tip the waiters at the restaurants and the cab drivers while sightseeing.


Vaishni Devi has a low crime rate and therefore, it is considered to be safe. However, petty crimes like pickpocketing or bag snatching are common. As such, it is important to always be cautious of the surroundings and avoid few dangerous areas.

General information

Languages spoken

Kashmiri, Urdu, Hindi, English

Time zones

IST (UTC+5.5 hours)

Major religions


Domestic international calling codes


Common greetings

Hello: Namaste

Good Morning: Namaste

Good Evening: Namaste

Goodbye: Namaste

Thank you: Dhanyavaad/ Shukriya

Sorry: Maaf kijiye

Do you speak English?: Kya aap angrezi bolte hain?

I do not understand: Mujhe samajh nahi aaya

No: Nahi

Yes: Haan

I don’t know: Mujhe nahi pata

How are you?: Aap kaise hain?

What is your name?: Aapka naam kya hai?

My name is: Mera naam hai…. _____

Where is the washroom?: Shauchalaya kahan hai?

Is this vegetarian? (point to a dish in a menu card): Kya yeh shakahari hai?

Where is this? (point to a monument, amenity on a paper/map): Ye kahan pe hai?

How much does this cost?: Yeh kitne ka hai?

Too expensive!: Bahut mehenga hai!

A little cheaper: Thora sasta kariye


Emergency numbers

Shri Mata Vaishno Devi Shrine Board Katra: 01991-232367, 232238, 232025, 234053, Police Station, Katra : 01991-232010, Police Station, Bhawan : 01991-282224, Tourist Reception Centre, Katra : 01991-232005, Taxi Stand Telephone : 0191- 2476485