Genting Highlands FAQs

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Area geography

The resort city of Genting Highlands is situated on the mountain peak of Titiwangsa Mountains, approximately 55 kilometres north-east of Kuala Lumpur. It is bordered by the states of Pahang and Selangor of Malaysia. Because of its height, the temperatures are 5-10 degrees lower than in Kuala Lumpur. Visitors do not have to worry about rain and mist as the entire resort is connected via walkways.

Notes currencies cards

Ringgit (MYR, Symbol RM) often referred to as the Malaysian Dollar is the official currency of Malaysia. While notes are in denominations of RM 100, 50, 10, 5 and 1, coins are in denominations of 50, 20, 10, 5 and 1 sen. MasterCard, Visa and American Express are widely accepted. ATMs can be found across town and most accept international credit cards like Visa, MasterCard and others. Travellers cheques are accepted by all banks and hotels. If you are looking to exchange your currency, you can do so at the airport, hotels, banks and money changers in Genting. Avoid exchanging your money at hotels, as most of them charge an absurd rate.

Cellular service for tourists

Malaysia has three main cell phone service providers including Celcom, Maxis and DiGi. Celcom service providers sell a local pre-paid SIM that can be used with international cellular phones.

Wifi internet

WiFi hotspots can be found throughout Genting Highlands - hotels, coffee shops, restaurants and cafes. Both Genting Hotel and First World Plaza have internet cafes.

Drinking laws

The legal age for alcohol consumption and purchase is 18 years. Drinks are not allowed inside casinos.


Tipping is not mandatory in Genting, unless of course you would like to leave a tip for good service. RM 5-10 is generally considered a good tipping amount.

Custom visa

A visa is required to travel to Malaysia. Get in touch with your Malaysian consulate to apply for a visa. The processing time generally varies depending on the city where you are applying from. Passports should be valid for at least six months after the date of arrival in Malaysia.

There is no limit to the amount of foreign currency notes or travellers cheques that one can bring into the country, however amounts exceeding RM 10,000 or its equivalent in foreign currency must be declared. Travellers can carry up to 1 litre of alcohol and 1 carton of cigarettes without paying duty; amounts above that will be subject to local taxes. Malaysia has a very strict drug-abuse policy, including death sentence for convicted drug traffickers.


While the crime rate is low, the problem of pickpocketing persists in the city. Be wary of 'snatch thieves' and scammers. It is advised to put away your passport, flight tickets, extra cash and travellers cheques, along with any extra credit or ATM cards into the safe the minute you check in. Keep a close watch on personal belongings, especially at the theme parks.

General information

Languages spoken

Bahasa Melayu, English, Indian (mainly Tamil) and Chinese (mainly Cantonese) dialects

Time zones

IST + 2.5 hours

Major religions

Islam, Buddhism, Taoism, Christianity, Hinduism.

Domestic international calling codes

(0) 9 (area code) / + 60 (country code)

Electricity standards

240 v/ 50 Hz. UK-style three-pin plugs are used.

Common greetings

Hello- Hello

Good Morning- Selamat Pagi

Good Evening- Selamat Petang

Goodbye- Selamat Jalan / Selamat Tinggal

Thank you- Terima Kasih

Sorry- Minta maaf

Do you speak English?- adakah anda bercakap bahasa Inggeris

I do not understand- i tidak faham

No- tidak

Yes- ya

I don’t know- saya tidak tahu

How are you?- Apa khabar?

What is your name?- Nama kau apa

My name is _____- Nama saya (your name)

Where is the washroom?- Tandas / Bilik Air

Is this vegetarian? ( point to a dish in a menu card)- ini adalah vegetarian

Where is this? (point to a monument, amenity on a paper/map)- di mana

How much does this cost?- Berapa harga?

Too expensive!- terlalu mahal

A little cheaper- sedikit lebih murah


Emergency numbers

Police: 999

Ambulance: 991

Fire department: 994