Canberra FAQs

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Area geography

Canberra is Australia’s capital city and is located near the Brindabella Ranges, approximately 150 kilometres inland from Australia's east coast. Canberra has an elevation of approximately 580 metres above sea level. There are two major rivers in Canberra area - the Molonglo and the Murrumbidgee. The highest point in Canberra is Mount Majura at 888 metres.

Notes currencies cards

Australia’s currency is Australian Dollar ($). You can get your currency exchanged at the ATMs and also at the Canberra International Airport. Most of the banks in the city exchange foreign currency; however, the time taken might differ from one bank to another. You would have no difficulty in finding ATMs in Canberra as they are fairly well distributed all over the city. Credit cards are widely accepted at all restaurants, cafés, bars, hotels and shops in Canberra.

Cellular service for tourists

To avoid high roaming charges while travelling in Canberra, you can buy a local Australian pre-paid SIM card from one of the many mobile services providers in Canberra. You can also rent an international phone in Canberra on a weekly or monthly basis (depending upon your needs).

Wifi internet

In Canberra, accessing Wifi connections is an easy task. You can avail free wireless Wifi services in most of the cafés and bars, hotels and also at the airport.

Drinking laws

The legal drinking age in Australia is 18 years.


Tipping is generally not expected in Canberra and has not been a norm historically. Most of the Canberra citizens generally do not tip. Even in a restaurant you are not expected to tip the waiters; however, tipping is definitely appreciated. You are expected to round up a taxi fare to the next dollar.

Custom visa

On arrival at Australian Immigration and Customs

Upon arrival in Australia, foreign citizens must present their passport and a complete Incoming Passenger Card to a Customs and Border Protection officer before collecting their baggage.

Declarations and Allowances

Most personal items such as new clothing, footwear and articles for personal hygiene and grooming (excluding fur and perfume concentrates) may be brought into Australia in your accompanied baggage, free from duty and tax.

Personal goods are free from duty and tax if they are:

 Owned and used by you overseas for 12 months or more

• Imported temporarily (a security may be required by Customs and Border Protection)

There are certain restrictions on the amount of alcohol and tobacco products that may be transported into Australia under duty free regulations:

 If you are aged 18 years or over, you can bring 50 cigarettes or 50 grams of cigars or tobacco products (duty-free) into Australia with you.

• If you are aged 18 years or over, you can bring 2.25 litres of alcoholic beverages (duty-free) into Australia with you

Prohibited and Restricted Goods

The following information broadly outlines what goods are prohibited or restricted:

 Anabolic or androgenic substances

 Firearms and ammunition


 Fish and toothfish


 Fly swatters/mosquito bats – electronic


 Growth hormones and substances of human or animal origin

 Australian flag and coats of arms    

 Hazardous waste

 Cat and dog fur products

 Hydroflurocarbons (HFCs)

 Ceramic ware - glazed

 Incandescent lamps

 Cetaceans (whales, dolphins and porpoises)        


 Chemical weapons

 Knives and daggers

 Chewing tobacco and oral snuff

 Laser pointers

 Cigarette lighters

 Money boxes, novelty - toxic materials


This city has a low crime rate and therefore it is considered a safe city. However, petty crimes like pickpocketing or bag snatching are common. As such, it is important to always be cautious of the surroundings and avoid few isolated areas.

General information

Languages spoken


Time zones

UTC + 10 hours

Major religions


Domestic international calling codes


Electricity standards

240V AC, 50Hz | 3-flat-pin plug

Emergency numbers

Ambulance: 000

Police: 000

Fire Brigade: 000

Lifeline: 131 114

Lost Property (Police): (03) 9650 7077

Rape Crisis Centre: 1800-424-017 (free call)

Centre Against Sexual Assault: 1800 806 292 (free call)

Domestic Violence Line: 1800 656 463 (24 Hours)

Child Protection: 13-2111

Crime Stoppers: 1800 333 000

Translating & Interpreting Service: 131-450

Kids Help Line: 1800 55 1800 (free call)