Welcom Heritage Hotels in Shimla

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20070111153332641
WelcomHeritage Woodville Palace, Shimla

Everything was great (with hotel) apart from MMT support, they mentioned the check in time 12pm at voucher but where in check in time was 2pm. We reached hotel dot at 12 but were denied check in. Talking to MMT people, they had very laid back approach towards it. As per there policy, if any of my queries won't be resolved within 60mins my stay will be free. And as expected they dint where in they dint even bother to revert me for the status. It was completely their fault to update wrong info, and then not providing proper solution to it and claiming false promises. Sad.

4.7

Group Traveller

Welcom Heritage Hotel Overview, Shimla

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