I was in Gurgaon, a city in the Indian state of Haryana, on a business trip. I was staying at Royal Park Plaza. It was close to the place phase 1) where I needed to go. So it was comfortable. The room was very good. The receptionist and the maid were very friendly, extremely helpful and very professional in manner. The room was very comfortable in every manner except the cleanliness that includes blankets, bed sheets etc. TV remotes needed to be changed. Sometimes it doesn't work and old digital modems. The power plugs were really terrible. Can't recharge anywhere except one point. It suites the pocket. Good value for money. But it needed improvement.
Address not properly mentioned....
Reviewed 11 months ago
Rooms are of average, cleanliness is also an average. Not providing any complimentary mineral waters to the guests. Foods are costly compares to its Status. No mention of the hotel name in front of the hotel, only is mentioned. We can not do payment in credit card or debit cars. Only they are taking payment in cash
Not up to the mark
Kawal Deep Singh
Reviewed 21 months ago
We reached here around 7pm; shocked to see the type of room it was dirty stinky no AC working. Still we considered because we wanted to spend only a night.. But it was so horrible that we just couldn't stay there. The hotel staff kept us waiting for hours,, meanwhile asked us to have dinner etc but couldn't do anything about the room so we left at 12pm in night to find a new hotel (in a completely unknown place). Luckily we found a good hotel nearby 'lemon tree something.. ' In same price such a beautiful room. The royal park.. Worst hotel I had been to; couldn't even stay for few hours there.
Spacious rooms and good locati....
Reviewed 21 months ago
The hotel has good location at on golf course road. Rooms are spacious. Has almost all facilities. But the attitude of property manager is pathetic. Check out also they won't allow any delay. Means you have to check out at sharp 12:00.
Noisy AC & hole in main door
Reviewed 22 months ago
I stayed in room 106, and there was a big hole in the door, through which anyone can easily see inside, I had to put a paper with tape to cover it. AC was too noisy and control was not working. Bathroom floor was wet.
Due to some misunderstanding between makemytrip and hotel owner, we were given a room after 45 minutes of our arrival and long conversation between hotel receptionist and makemytrip.
No use of booking the room, they might deny you check-in on one pretext or another.
Well-maintained & decent hotel in the heart of Gurgaon. Rooms are value for money. Spacious and spanking clean rooms. Room service is great. Food is nice although a bit over-priced. Staff is polite. Rooms are soundproof which is a great feature to be in a city like Gurgaon.
Ultimate Experience; nice ambi....
Reviewed 46 months ago
I recently spent two days in Royal Park Plaza and I quite liked it. It was an amazing experience and I already recommended this hotel to my friends and family. The ambiance is nice and the staff is friendly.
As far as hotel is concerned yes you can feel the space crunch, starting from Lobby to rooms or even swimming pool but the service is nothing to complain about. All in all we are satisfied and would be coming back here next year too if Amritsar does not come up with another hotel adjacent to a good mall (which I have heard is coming up).
Overall good experience
Reviewed 75 months ago
the destination is good. the location of the hotel is good, the surroundings were nice, over all experience was good