S Deisgn Hotels in Mumbai

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Svenska Design Hotel, Mumbai

I booked this hotel for 2 days This hotel check in time is 3. Pm When I reach hotel at 2 pm on that time I saw this hotel looking 2star I ask to hotel reception this is 5star or 2 Star? She told me it's a budget 5 star hotel they don't have swimming pool, don't have gym area & also they don't have parking. When I checked for room they told me we will allow smoking in room & lobby area because of we don't have smoking rooms. On that time I told him "when I booked this hotel on that time I read all hotel policy but there I didn't find any point for smoking allowed or not". If you will not allow smoking then I don't want to stay here so please cancel my room.. On that time they told me we will not cancel your booking. I feel very shame because when I booked that hotel I feel I will stay very comfortable But all my comfort convert on shame..

1.7

Group Traveller

S Deisgn Hotel Overview, Mumbai

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