Lebon Residency

Staff at the property was very helpful and polite. They made the overall experience superb. However, the property needs to increase the number of staff members to support the manager as it is difficult for one person to handle everything. Cleanliness was not up to the mark, especially the bed sheets and bed accessories. The property needs to ensure that the entire room is cleaned properly. Location of the property was good, but some guests found it far from the bus stand and without any nearby food options. Value for money was decent, with some guests finding it to be a budget-friendly option. Room maintenance was good, with some guests appreciating the balcony view. However, some guests faced issues with hot water and parking.

• Staff

  The staff at the property were very friendly, polite and helpful. They provided good service and made the guests feel comfortable. The manager was particularly appreciated for his efforts in ensuring a pleasant stay for the guests. The staff was also quick to respond to any requests or issues raised by the guests.

• Cleanliness

  The cleanliness of the property was not up to the mark as per some guests. The rooms, bathrooms and bed sheets were not cleaned properly. However, some guests found the property to be clean and decent. The property needs to improve its cleanliness standards to ensure a comfortable stay for the guests.

• Location

  The location of the property was not convenient for some guests as it was far from the city center or bus stand. However, some guests found the location to be good with a nice view. The property needs to provide accurate information about its location to avoid any inconvenience to the guests.

• Value for money

  Some guests found the property to be good value for money with decent amenities and services. However, some guests felt that the property was not worth the price charged and that the services provided were not up to the mark. The property needs to ensure that it provides good value for money to its guests.

• Room

  The rooms at the property were decent and comfortable as per some guests. However, some guests found the rooms to be average with poor amenities and fittings. The property needs to ensure that the rooms are well-maintained and provide all necessary amenities for a comfortable stay.