The Location of the property is convenient and accessible to shops and travel. The Cleanliness of the rooms is well-maintained and neat. The Staff is friendly, polite, and helpful. The property offers Value for money with good amenities and spacious rooms. The Room interiors are well-designed and comfortable. However, some guests faced issues with parking, maintenance, and service. Some rooms had poor plumbing, no hot water, and no toiletries. The property lacked proper room service, tea/coffee facilities, and elevators.
Location
The property is located in a prime area with easy access to shops, restaurants, and tourist attractions. It is situated in the heart of the city and is close to the beach. Guests found the location to be convenient and accessible.
Cleanliness
Guests appreciated the cleanliness of the property and found the rooms to be well-maintained and hygienic. However, some guests did mention issues with the maintenance of the bathrooms and the presence of mosquitoes in the rooms.
Staff
The staff at the property were friendly, polite, and helpful. Guests appreciated their professionalism and willingness to assist with any queries or requests. However, some guests did mention instances of poor service and untrained staff.
Value for money
Guests found the property to be good value for money, with spacious rooms and comfortable amenities. However, some guests did mention issues with the lack of amenities and poor room service.
Room
Guests found the rooms to be spacious, well-designed, and comfortable. However, some guests did mention issues with the maintenance of the bathrooms and the lack of basic amenities such as tea/coffee facilities.