Pros: 🏞 Beautiful Location: Nestled in a coffee plantation and overlooking a serene lake, the setting is truly picturesque and peaceful. Perfect for a quiet getaway. 🏡 Well-Designed Property: The architecture and rooms are aesthetically pleasing and comfortable. 🍽 Good Food: Although the menu is limited (especially for breakfast), the meals are thoughtfully prepared and taste great. 🙌 Excellent Service: Manoj, who seems to handle almost everything, is warm, attentive, and genuinely helpful. The level of personal care extended is noteworthy. 🦆 Charming Additions: Ducks waddling around and a small play area make it a delightful experience for young kids—at least outdoors. Cons: 🧹 Room Service Needs Improvement: Cleaning practices could be more hygienic. For instance, using the same brush for both the toilet and the basin is unacceptable. 👨🔧 Severely Understaffed: One person handling check-ins, room service, food, and luggage is just not sustainable. It impacts the quality of service across the board. 🐜 Bug Issues: Rooms had a lot of insects, making it uncomfortable—especially for children. 🔐 Safety Concerns: Our room’s door lock wasn’t functional, and despite informing staff and having valuables in the room, we returned to find it left open. That was deeply unsettling. 👶 Not Child-Friendly Indoors: While the outdoors is charming, the indoor space isn't very suitable for families with young kids due to the bug issues and overall maintenance gaps. ⚠️ Attention to Detail Missing: A place this beautiful deserves better upkeep and staffing to truly live up to its potential.