Guests highlighted the prime location of the property, as it's close to food options and shops, making it convenient for visitors. However, there were several drawbacks, including cleanliness issues in rooms and bathrooms, and inconsistent service. Many mentioned problems with amenities like malfunctioning air conditioning, televisions not working, and no breakfast provided despite it being advertised. The staff's responsiveness and the overall ambiance did receive some recognition, making it a mixed experience for most.