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You are booking hotel for more than 30 days

Review Of The Nandan Retreat0123401234

Sunrakh Bangar, Vrindavan | 5.6 km drive to Bankey Bihari Temple

    User Rating & Reviews

    • everyone
    • family
    3.5
    Very Good

    13 Ratings, 8 Reviews

    excellent
    38%
    very good
    15%
    average
    15%
    poor
    15%
    bad
    15%

    Sort by:

    Positive first
    1.0

    Zero star and worst experience with my sta

    rahul t.family

    *Disappointing Experience* I recently stayed at this hotel and was thoroughly unimpressed. The service was subpar, with issues that went unaddressed throughout my stay. - The room phone was non-functional, forcing me to search for contact numbers online and call them repeatedly. - Despite complaining about the shower not working, no action was taken. - Toiletries like shampoo, body wash, and hand wash were consistently empty. - The washroom was unhygienic and poorly maintained. - Room service was inefficient, with delays in providing basic amenities like water and towels. Food wasn't served in the room, adding to the inconvenience. - Security was lax, with random visitors approaching my door. Given these issues, I'd strongly advise against booking this hotel. It's a waste of money and can ruin your trip. Unless significant improvements are made, I'd recommend exploring other options.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: CITY VISTA DELUXE

    The Nandan Retreat has replied on Wed Aug 27 16:16:53 IST 2025

    Dear Mr.Rahul Taneja, We’re surprised by your comments as they don’t reflect the experience most of our guests have. Rooms are checked before handover, toiletries are always replenished, and our team is available 24x7 to fix any concern if reported during the stay. Security is strictly monitored, making random visitors impossible. While we regret if expectations weren’t met, your review does not accurately represent our service standards. Regards, Hotel Management

    1.0

    Terrible Stay

    priya d.family

    nothing is clean no wifi door lock not working washroom lock broken balcony is dirty tv not working no refrigerator in room telephone not wo nothing is clean no wifi door lock not working washroom lock broken balcony is dirty tv not working no refrigerator in room telephone not working

    Travel Month: Aug 2025

    Room: CITY VISTA DELUXE

    The Nandan Retreat has replied on Tue Aug 19 04:50:25 IST 2025

    Dear Ms. Priya Das, We are truly sorry to hear about your experience and regret the inconvenience caused during your stay. Your feedback regarding cleanliness and room facilities has been taken very seriously, and our team is already working on improvements. We value your input and hope you will give us another chance to serve you better in the future. Warm Regards, Team Nandan Retreat

    5.0

    Wonderful Memories of Vri

    couple

    it's wonderful memories of my life in during stay in Nandan Retreat Vrindavan. Property location is best. Nearest Prem Mandir and Chandroday Mandir. Property is neat and clean. Staff is so polite and friendly. i highly recommend that property so planning trip to Vrindavan. #best_hotel_vrindavan #near_premanandmaharaj_padyatra #near_PremMandir

    Travel Month: Aug 2025

    Room: CITY VISTA DELUXE

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    The Nandan Retreat has replied on Thu Aug 14 18:52:13 IST 2025

    Dear Mr. Ravi Solanki, Greetings from Nandan Retreat, Vrindavan! We are delighted to know that you had a wonderful stay with us and that our location, cleanliness, and staff hospitality made your trip memorable. Your kind words and recommendation truly mean a lot to our entire team. We are glad our proximity to Prem Mandir and Chandroday Mandir added convenience to your visit, and we look forward to welcoming you again for many more pleasant stays in Vrindavan. Thank you for choosing Nandan Retreat and for sharing your experience. Warm regards, Team Nandan Retreat

    5.0

    peaceful stay with Great Service

    ravendra c.family

    I recently stayed at this hotel had a wonderful experience , The location is very convenient and peaceful making it perfect for a relaxing trip . The room were clean , specious and well maintained with all the necessary amenities

    Travel Month: Aug 2025

    Room: CITY VISTA DELUXE

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    The Nandan Retreat

    Dear Ravendra Chahar, Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay at Nandan Retreat and found our location peaceful and convenient. It’s also great to hear that you appreciated our clean, spacious, and well-maintained rooms with all the amenities. Your kind words encourage our team to keep delivering the best service possible. We look forward to welcoming you back soon for another relaxing stay. Warm regards, Revenue Manager Nandan Retreat, Vrindavan

    4.0

    nice stay

    manish s.family with 2 kids

    Good place and good service or clean washroom Location is good. Staff staff is good and breakfast is very.

    Travel Month: Jul 2025

    Room: CITY VISTA DELUXE

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    The Nandan Retreat has replied on Tue Aug 12 18:14:47 IST 2025

    Dear Mr. Manish Sharma, Thank you for sharing your positive feedback. We’re delighted to know you enjoyed our location, cleanliness, service, and breakfast. Your kind words about our staff truly motivate us to keep delivering the best hospitality experience. We look forward to welcoming you again soon. Warm regards, Team Nandan Retreat

    3.0

    Average Stay

    akhil g.

    Overall Property was good but the offered room was brokern so we asked for another room. Toiletries were missing from room.

    Travel Month: Jul 2025

    Room: CITY VISTA DELUXE

    The Nandan Retreat has replied on Sun Aug 10 14:06:44 IST 2025

    Dear Mr. Gupta, Thank you for sharing your feedback and for appreciating our property. We’re truly sorry for the inconvenience caused due to the initial room condition and the missing toiletries. This is not the experience we want our guests to have, and we will ensure such oversights are avoided in the future through stricter room checks before check-in. We value your patience and understanding, and we hope to welcome you back soon for a smoother, more comfortable stay. Warm regards, Team Nandan Retreat

    5.0

    perfect stay at affordable prices

    ved p.family

    Perfect stay at affordable prices, food was awesome, location and parking perfect, everything is perfect, scope of improvement in bathroom only need to change old faucets and some cleaning

    Travel Month: Jul 2025

    Room: CITY VISTA DELUXE

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    The Nandan Retreat has replied on Sun Aug 10 15:01:09 IST 2025

    Dear Guest, Thank you for taking the time to review us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hotel Manager

    2.0

    Poor Stay

    satyam k.family with 1 kid

    AC was not working,restaurant is hell expensive not sure why MMT approved , also its not a hotel, its furnished residential apartment.

    Travel Month: Jul 2025

    Room: CITY VISTA DELUXE

    The Nandan Retreat has replied on Wed Jul 23 19:07:08 IST 2025

    Dear Guest, Thank you for taking the time to review us. On behalf of our entire staff ,we apologize for the concerns you shared about your experience at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations Sincerely, Hotel Manager

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