Room was good. But it's not cleaned on daily basis. Towels and soap etc not provided daily. It's very far from munnar town and approach road will be dangerous for outsiders but later we get used to it. Be careful if u r self driving. Main drawback there is no food available. We have to manage food by driving down to restaurants quite far or ask hotel staff to arrange but they do not buy food rather arrange local transport for us to go to restaurants
The Cascade Munnar has replied on Mon Feb 06 22:18:52 IST 2023
Sir/madam,
thank you very much for your valuable comments. Cleaning is done on daily basis provided the guests are handing over room key to the hotel staff and the guest is permitting our staff to enter the room. We don't have any problem in cleaning rooms any number of times, if guest demands, and replacing bed sheets, pillow covers blanket covers, soaps etc on daily basis. Location of the cascade is carefully selected away from the town, near a beautiful water fall by the side of a river, amid cardamom plantation. The resort is recently opened and food supply will be started shortly. During your stay, hill highway construction work was in progress and forced to come via a small road. The road work is almost completed now.