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Review Of Sagarika Resort
Silchar, Silchar
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
160 Ratings, 49 Reviews
Last 10 Customer Ratings (Latest First)
- 2
- 5
- 3
- 3
- 5
- 3
- 5
- 4
- 4
- 5
Review Summary
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The property offers spacious rooms with good amenities and a pleasant ambience surrounded by green spaces, giving a nice resort feel. Many guests appreciate the friendly staff and prompt service. However, the food quality has been criticized for being oily and slow to serve, and there's a common concern about cleanliness, particularly in bathrooms. Notably, the location is a bit far from the restaurant, which can be inconvenient.
Sort by:
Positive first
2.0
Poor Stay
amaresh n.solo
Staff not allowed my guest at my room for meeting. Said visiter’s guest not allowed at gust room.
Room: Classic Room
3.0
average stay
durgesh s.family with 1 kid
bathroom water tap not functional breakfast is cold outer area is good and scenic for photographs greenery around the property
Room: Classic Room
Sagarika Resort
Thank you for the feedback. We are delighted you enjoyed the scenic outer area and greenery for photographs! We sincerely apologize for the issues with the non-functional bathroom tap and the cold breakfast. This is unacceptable, and we are addressing these service failures immediately to ensure better comfort and quality for all guests. Thanks and Regards Kongkon Deb Sagarika Resort
5.0
Dinner was not good oil was not fresh and taste less no to food
gurdeep.business
Stay was awesome location was awesome good quality was poor so oily oil was not fresh ever will not recommend food
Room: Classic Room
Sagarika Resort has replied on Fri Oct 24 20:04:04 IST 2025
Thanks for sharing your feedback. We're delighted to hear you enjoyed the awesome stay and location, but sincerely apologize for your poor experience with the food quality, especially regarding the oiliness and freshness of the oil. We take your comments seriously and will address this immediately with our kitchen team. Regards Kongkon Deb Manager Sagarika Resort
1.0
Smelly Water
rajkishore t.solo
Water was smelly, could not take bath. Food takes a lot of time. Restaurant is far away from Stay area
Room: Classic Room
Sagarika Resort has replied on Fri Oct 24 20:06:46 IST 2025
Thanks for letting us know. We are very sorry to hear about the smelly water preventing you from taking a bath. We also apologize for the long wait times for food and the inconvenience of the restaurant being far from your stay area. We will look into all of these issues right away. Thanks & Regards Kongkon Deb Sagarika Resort
4.0
Good Sta
charlina s.business
The rooms are big and nice also have all the amenities. I stayed for 3 nights. The staff is welcoming. The breakfast was decent. I used the pool too. overall it was a good stay. The surroundings has lot of open and green spaces so I liked that. which gave a resort feel. till development comes and takes that away. am glad I got to stay in nature.
Room: Classic Room
Sagarika Resort has replied on Thu Sep 18 14:27:29 IST 2025
"Thank you for your review. We're pleased to know you had a good 3-night stay. It's great to hear you enjoyed the amenities, including the pool and breakfast, and appreciated our welcoming staff. We also appreciate your comments on the natural surroundings, which we work hard to preserve. We look forward to your next visit." Thanks and Regards Team Sagarika Resort
1.0
Terrible Stay
ravi k.solo
Food is too bad
Room: Classic Room
Sagarika Resort has replied on Thu Sep 18 14:30:06 IST 2025
"Thank you for your feedback. We're very sorry to hear that you didn't enjoy the food. We take all guest comments seriously, and we'll be addressing this directly with our kitchen team to understand what went wrong. We'd love to make it right and hope you'll give us another chance to provide you with a better dining experience in the future." Thanks and Regards Team Sagarika Resort
3.0
Average Stay
gaurav j.solo
Property was good to explore but the management was very poor and least cooperative.
Room: Classic Room
Sagarika Resort has replied on Thu Sep 18 14:31:38 IST 2025
"Thank you for your feedback. We are happy to hear you enjoyed exploring our property. However, we are very sorry to hear that your experience with our management team was not up to your expectations. This is not the standard of service we aim for, and we will be addressing this issue immediately with our staff to ensure a better experience for all our guests. We appreciate you bringing this to our attention." Team Sagarika Resort
3.0
Average Stay
sibasish d.family
1. The lodging rooms are far from car parking area making it difficult to walk especially with children and old people. 2. Two single mattress were joined to make a double bed which makes it difficult to sleep comfortably. 3. Minibar (snacks in room) are charged almost double the actual price. 4. Resturant area is old fashioned 5. Plantation are needed to be more systematic to create ample space for visitors to wal 1. The lodging rooms are far from car parking area making it difficult to walk especially with children and old people. 2. Two single mattress were joined to make a double bed which makes it difficult to sleep comfortably. 3. Minibar (snacks in room) are charged almost double the actual price. 4. Resturant area is old fashioned 5. Plantation are needed to be more systematic to create ample space for visitors to walk
Room: Classic Room
5.0
simply Awesome ☺️😊👍
sunder p.business
sagarika resort is very good ambience, parks, outside area, fountains, very open and spacious property.... food quality and hospitality is great. I enjoyed the stay and will always prefer to stay there if visit silchar.....
Room: Classic Room
Sagarika Resort has replied on Mon Aug 18 14:23:34 IST 2025
Thank you for sharing your positive experience at Sagarika Resort! It's wonderful to hear that you enjoyed the ambiance, spacious property, and the high quality of both the food and the hospitality. Your feedback is very helpful for others considering a stay in Silchar.
1.0
Terrible Stay
manoj k.solo
Room service not good and bathroom unhygienic and shower water is very bad and toiletries, not available in bathroom and food are very oily
Room: Premium Room
Sagarika Resort has replied on Wed Aug 13 15:10:28 IST 2025
Thank you for your feedback. We're very sorry to hear about the numerous issues you experienced during your stay, including the poor room service, unhygienic bathroom conditions, lack of toiletries, bad shower water, and overly oily food. This is not the standard we aim for, and we will be addressing these points with our team immediately to prevent them from happening again. Regards Kongkon Deb Sagarika Resort Rongpur Silchar
4.0
Good Stay
deep d.family with 1 kid
bed sheet needs to more clean.The egg curry we ordered for dinner had no salt content at all.. from my side I give 3 put of 5 stars
Room: Classic Room
Sagarika Resort has replied on Thu Jul 03 17:22:47 IST 2025
Dear Deep Sir Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate you awarding us 3 out of 5 stars and for highlighting areas where we can improve. We sincerely apologize that the cleanliness of your bed sheets and the quality of the egg curry did not meet your expectations. This is certainly not the standard we aim for, and we are very sorry for any discomfort or disappointment this caused. We've immediately shared your comments with our housekeeping team to ensure a more thorough inspection and cleaning process for all our linens. Your feedback on the egg curry's salt content has also been passed directly to our kitchen staff for immediate review and rectification. We're committed to ensuring every dish served is perfectly seasoned and delicious. We value your honest feedback as it helps us identify areas for improvement and continually enhance our guest experience. We truly hope you'll consider staying with us again, giving us the opportunity to provide you with a much-improved visit. Manager Kongkon Deb Sagarika Resort
3.0
a
ankita d.couple
The luxurious amenities, exemplary services, and prime location are what grabbed our attention to the hotel
Room: Classic Room
Sagarika Resort has replied on Thu Jul 03 17:50:21 IST 2025
Dear Ankita" Thank you for sharing your valuable feedback! We're delighted to know that our luxurious amenities, exemplary services, and prime location were key factors in your decision to choose our hotel. It's truly rewarding to hear that these aspects resonated so well with your expectations. We look forward to the pleasure of hosting you again soon." Team Sagarika Resort
2.0
Poor Stay
venu g.
Breakfast is pathetic. Moreover nobody is responding.
Room: Premium Room
Sagarika Resort has replied on Thu Jul 03 17:55:22 IST 2025
Dear Mr. Venu Gopal We're truly sorry to hear that your breakfast experience was pathetic and that you had trouble getting a response from our team. This is completely unacceptable and falls far short of the standards we aim for. We're immediately addressing your feedback with our F&B staff to thoroughly review our breakfast offerings and quality. We're also reinforcing our guest communication protocols with our entire team to ensure prompt and effective responses. We understand your frustration and deeply regret that we let you down. We're committed to making significant improvements. If you'd like to discuss this further, please feel free to contact us directly." Kongkon Deb Manager Sagarika Resort
3.0
Average Stay
bappa s.
Most important thing is stuff behavior, the lady receptionist don't have minimum humanism that how to welcome a guest, i was reached at hotel after travel overnight and asking for early chake in but she talked with me like i am asking anything wrong. Room was good, food was good,
Room: Classic Room
Sagarika Resort has replied on Thu Jul 03 18:05:39 IST 2025
Dear Sir, Thank you for sharing your feedback about your recent stay. We're truly sorry to hear about your experience with our receptionist upon your arrival, especially after an overnight journey. It's completely unacceptable that you felt you were treated without basic humanism when asking about an early check-in. We've immediately addressed this issue with our front desk team and will be reinforcing training on guest welcome protocols, empathy, and professional communication, particularly for guests arriving after long travels. Your comfort and a warm welcome are paramount, and we sincerely apologize for falling short in this crucial aspect. On a positive note, we're glad to hear that you found your room good and enjoyed the food. We value your honest feedback as it helps us identify critical areas for improvement. We hope you might consider giving us another chance to provide you with the truly welcoming and comfortable experience you deserve. Sincerely, Manager Sagarika Resort
3.0
Average Stay
anggu l.
Car parking and room is too far, lots of mosquitoes and water from bathroom tap is not clean
Room: Classic Room
5.0
Excellent Stay
vedant a.
The stay was very good, the service too was up to the mark. Everything about it was great. The food was good. The service staff were available 24*7.
Room: Classic Room
Sagarika Resort has replied on Fri Jul 04 14:14:25 IST 2025
That's wonderful to hear! We're thrilled you had such a great stay and that our service was up to the mark. It's especially rewarding to know you enjoyed the food and appreciated our 24/7 service staff. We aim to provide every guest with an exceptional experience, and your feedback confirms we're on the right track. We can't wait to welcome you back. Regars Kongkon Deb Manager Sagarika Resort
4.0
Good Stay
donald f.
1. Rooms are spacious and good. Nice views. Comfortable amenities. I stayed in #205 in nova 2024 2. Resort ambience is very good. I loved working outside in the shaded huts in the mornings. Morning partial sun, nice breeze, 5g mobile connectivity, work immersed in nature/bird sounds, some butterflies 3. Shower area water exit needs to be much improved. Every time after shower i had to call housekeeping to mop the excess water off 4. Borewell water is supplied untreated to the taps/shower. Leaves a bad taste in mouth. Every time you rinse or use the taps you will not like it. They must immediately put in a simple water treatment plant 5. Food was good. Service was courteous. But gatekeepers need to be trained on how to interact with guests coming to restaurant and hotel stay. They are untrained, shout and call you behind your back, direct you to the rooms even when you want to go to the restaurant as you come in overall: a satisfactory stay. Pleasantly surprised to see such facilities coming up in silchar. The infrastructure put up is already very good. A little more attention to aspects mentioned will make it a memorable stay
Room: Classic Room
Sagarika Resort has replied on Fri Jul 04 14:25:53 IST 2025
Dear Sir Thanks for the detailed feedback! We're thrilled you enjoyed the spacious rooms, nice views, and comfortable amenities (especially Room #205!). It's great to hear you loved our resort's ambiance and found it perfect for working amidst nature. We're also glad the food was good and service courteous. However, we sincerely apologize for the issues with the shower drainage, untreated borewell water, and the gatekeepers' unprofessional conduct. These are critical points we're addressing immediately with maintenance and staff training. We appreciate your overall satisfaction and kind words about our infrastructure in Silchar. Your insights are invaluable as we work to make every stay truly memorable! Regars Team Sagarika Resort
2.0
Very bad service at reception, kitchen, breakfast, in-room
ashique z.solo
soloComplementary breakfast is worst and also they send different orders when ordered from room. Room key doesn’t work properly and they keep expired tea and coffee sachets in room.
Room: Classic Room
Sagarika Resort has replied on Fri Jul 04 18:11:01 IST 2025
Dear Mr.Zaman, "We sincerely apologize that your experience was so disappointing. Your feedback on the breakfast, room service, key, and amenities is critical, and we're taking immediate steps to rectify these problems." Regards Manager Sagarika Resort
1.0
Very bad service. Will never at sagorika again
rajdeep d.couple
They didn’t provide 60% of service and facilities, which is mentioned in immunities while booking for this resort. We stayed 2 people but they give only. 1 towel like this they provide only 1 pis rest of the things for 2 people. Stuff of the sagorika resort also trap us to loot some extra money while checkout.
Room: Classic Room
Sagarika Resort has replied on Mon Sep 23 11:12:48 IST 2024
Sorry to hear that you had a disappointing experience at Sagorika Resort. It sounds like they failed to meet your expectations regarding service and facilities. If you haven't already, consider sharing your concerns with the resort management or customer service team. Provide specific details, like your booking reference and dates of stay, to help them investigate and address the issues.
4.0
Good Stay
mustafa a.
room was good enough space clean staff were also good helpful… only thing is that the restaurant was far from the hotel and they off the light by 9pm of the passage fron hotel to restaurant so it is difficult …and the swimming pool was not maintained dirty water with flies and all rest everything was good
Room: Premium Room
Sagarika Resort has replied on Fri Jul 04 18:26:18 IST 2025
Thanks for your feedback! We're glad you found the room spacious and clean, and our staff helpful. We sincerely apologize for the inconvenience with the restaurant's distance and lighting, and especially for the unmaintained swimming pool. We're addressing these issues immediately to improve our guest experience. Regards Manager Sagarika Resort
